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Suburban Toyota of Troy

Troy, MI

4.1
1,191 Reviews
"From your first car to your dream car and everything in between." Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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2100 W Maple Rd

Troy, MI

48084

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Showing 1,191 reviews

July 12, 2011

Fantastic Experience, Becky Bennett was fiendly and offered me a great deal. Also the sales Manger was great! This is the only dealership I will by a Toyota from. More

by nicosijw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Bennett
July 06, 2011

Becky was very friendly and concise, gave us the info we needed without the sales pitches. Ray got things done quickly. Very positive interaction overall with the sales dept. More

by jfnielsen
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Bennett, Ray Borg
July 06, 2011

Very good and professional knowledge of Toyota vehicles, positive attitude, desire to help a customer in car selection.I gave the above high ratings to John because he was able to demonstrate excellent perf More

by leo2947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sawson
June 18, 2011

The salemsan and sales manager were very friendly, courtesous, professional and were willing to work with me to get the sale completed. Their service was excellent. More

by k.bandol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Garrett Goilke
June 17, 2011

John was extremely helpful in helping us find a new car. Dennis, who helped with our financing and Mike who closed the paper work were also fantastic. The very reason we returned a second time More

by kathie gammage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John, Dennis and Mike
May 26, 2011

I worked with Jay Edwards from May 7- 23. He was pleasant, helpful, patient, and professional. He made follow up calls to me. I would recommend him to deal with. Mike clearly explained my options fo More

by Sharon Hinton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Edwards,Mike(financials), Jay Edwards
May 19, 2011

I recently had a pleasant buying experience at Suburban Toyota. Becky Bennett is an outstanding sales woman and I will refer friends and family to her. She gave a tour of the facility and gave a very inf More

by gayleepoo191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Becky Bennett, Mark Buday, Dennis Barrera
May 17, 2011

My 2002 RAV4 had transmission issues consistent with an extended Toyota warranty. I took the vehicle to Suburban for repair and could not have had a better outcome. No hassle over the warranty covera More

by rickyroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Tuttle
May 16, 2011

Very accommodating and honest. Answered all of my questions to the best of his ability, and found answers to any questions he didn't know. Went above and beyond to please my family and I. I thoroughl More

by mlubin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Roth
April 26, 2011

Sales employee was very friendly and easy to work with. He was very knowledgeable about the products and was very helpful. I highly recommend this dealership and this sales person to anyone who is thinking More

by marti672
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Roth
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