Suburban Toyota of Troy

Jay was very helpful and followed through with what he promised. I needed some body work done on the car I purchased and Jay coordinated the work and set me up with a loaner car. There were no problems promised. I needed some body work done on the car I purchased and Jay coordinated the work and set me up with a loaner car. There were no problems at all with the transaction. More

I have gone to this dealer twice now. Once to buy and once to lease. Both times were great, even though the first sales guy was a little new. In that case (Toyota Yaris) the Manager, Dennis, stepped up once to lease. Both times were great, even though the first sales guy was a little new. In that case (Toyota Yaris) the Manager, Dennis, stepped up and took care of all the difficult parts and made it a smooth purchase. For the lease, Steve was extremely attentive to what we needed (the Scion xB) and helped us get the right one. Both times they were more than happy to accommodate our strange circumstances. First time I dropped off after all the insurance agencies had closed so they made sure I was legal to drive out of the shop for the night until I got my own insurance the next day. The second time they made sure that we could leave our old car at the lot and then come back with the title and get the premium stereo installed. It was a great experience I'd definitely recommend them! More

It was good experience, the sale person was good to show the cars in the lot. Nice place to look at cars & purchase one, if you like it. the cars in the lot. Nice place to look at cars & purchase one, if you like it. More

Good Car - No hassle purchase smooth transaction Very Good Car - No hassle purchase smooth transaction Very friendly sales person answered all my questions and was very knowledgeable - Will recommend to Good Car - No hassle purchase smooth transaction Very friendly sales person answered all my questions and was very knowledgeable - Will recommend to friends and family More

I have "less than perfect" credit and Jay and the finance guys were able to work out an amazing deal. I test drove the car I had been looking at online (2008 Scion xD) and just knew it was the on the finance guys were able to work out an amazing deal. I test drove the car I had been looking at online (2008 Scion xD) and just knew it was the one for me. I brought in a pre-approved financing quote from another company, and they beat it! I got the car of my dreams and worked with an amazing sales team. I never felt pressured or rushed, and that's a BIG deal to me. I HIGHLY recommend that you check these guys out. More

After three flat tires in 3 months, Toyota was able to discover the problem with my tire & resolve it by simply replacing a valve stem on my tire. No other tire dealer was able to determine what the issu discover the problem with my tire & resolve it by simply replacing a valve stem on my tire. No other tire dealer was able to determine what the issue was. More

Not only was the main reason for my visit addressed, but additional services I requested were met with exceptional customer service. Jim Kreger made sure that all the work on my vehicle was done, and provi additional services I requested were met with exceptional customer service. Jim Kreger made sure that all the work on my vehicle was done, and provided me with a loaner vehicle so that I would be able to run my errands and take care of the things that I needed to that day. I appreciate his effort in meeting my needs since I was not going to be able to return to Suburban for the necessary additional work because I was starting a new job. He was pleasant to work with and made me feel like Suburban cared about their customers' satisfaction on all fronts. Thank you, Jim, for the best service I've received in a very long time! More

As a first time buyer, I felt like the whole staff was very helpful with all questions I had. After not getting a loan with my bank, I had no problem getting financing at this dealership. Very friendly st very helpful with all questions I had. After not getting a loan with my bank, I had no problem getting financing at this dealership. Very friendly staff. I would definitely go here again. More

Garrett was thoroughly knowledgable, capable and trustworthy. I would recommend him, without reservation, to anyone I know for a car purchase. Garrett put me at ease without over-pressuring me to trustworthy. I would recommend him, without reservation, to anyone I know for a car purchase. Garrett put me at ease without over-pressuring me to make a decision. I felt confident in his recommendations and suggestions. Mike, the Business Manager, also put me at ease re: the financing piece. The whole process was smooth and seamless! More

Steve was very friendly and personable. He made the purchase and test drive a very good experience. Would recommend him to anyone looking to buy a Toyota. Thanks purchase and test drive a very good experience. Would recommend him to anyone looking to buy a Toyota. Thanks More