Suburban Toyota of Troy

Terry and I really appreciated the attentiveness, enthusiasm and patience Calvin gave to us (it is a very busy dealership)during our journey through the purchase. We looked and tested other cars, ma enthusiasm and patience Calvin gave to us (it is a very busy dealership)during our journey through the purchase. We looked and tested other cars, makes, sizes.....etc. Through phone calls, visits not reserved, and late day conversations. We added many options to the car that included his advice and thoughts on how to better the Prius for us during our next years with it. We also appreciated Dennis and other salespeople who were always smiling and happy to see us come to the dealership. More

We had 2 dealerships given us in a "True Car Pricing" referral. We went to Canton first since it was much closer even though Becky Bennett called us within 10 minutes of submitting our referral Pricing" referral. We went to Canton first since it was much closer even though Becky Bennett called us within 10 minutes of submitting our referral information on-line. We had a HORRIBLE experience at Canton where we sat for over 2 1/2 hours and couldn't walk out of their dealership with a bottom line price on a new Toyota Corolla minus our trade-in. So we called Becky back who was VERY helpful, honest and didn't try to sell us all kinds of add ons we didn't need! In half an hour we had a bottom line price for a new Toyota Corolla S that was the "True Car Price" we expected and a great trade in price on our current vehicle. Becky was awesome, very organized and knowledgeable and that is our idea how a Car Salesperson should be!! Dennis Barrera came over and talked to us about our trade in and other things. The other Canton dealership had the Used Car guy talking to our salesman at another location and leaving us for over a half hour sitting by ourselves at the salesman's desk. Everything about this dealership was very relaxed and friendly--they took away the stress of making a big purchase. Going back into Suburban to pick up the car was a piece of cake. They made suggestions about several service plans available to purchase with good explanations but didn't do the hard sell. Becky spent time with me going over everything in the car before I drove away a very happy Toyota owner. I would absolutely recommend Suburban Toyota and send evryone to Becky Bennett as the best car salesperson we have ever had!! More

I had a great service on a certified used car. the timing of the buy and just the way the sales happened was a pleasure. When you purchase a car,you never know who the customer is, and in here, you sure d of the buy and just the way the sales happened was a pleasure. When you purchase a car,you never know who the customer is, and in here, you sure do know who it is. More

we came in for a new minivan. We were pleased with the information and comfort in picking what met the needs of our family. The attention to detail and the overall care that was dedicated to helping make information and comfort in picking what met the needs of our family. The attention to detail and the overall care that was dedicated to helping make our decision was impeccable. I will definitely be back, and would recommend suburban toyota to any family or friend. ah chicago More

During my search for a used car, Jay really took the lead and coached me through my research process. He didn't take advantage of the fact that I was a woman shopping alone. He treated me as though I was act and coached me through my research process. He didn't take advantage of the fact that I was a woman shopping alone. He treated me as though I was actually one of his own family members and coached me through the process. I would recommend him to anyone who's interested in purchasing a vehicle, new or used. More

Wonderful person to work with. Friendly and honest. Buy your cars from him. Friendly environment and professional. Lots of cars to pick from. Happy with the experience your cars from him. Friendly environment and professional. Lots of cars to pick from. Happy with the experience More

Right from the beginning I felt at home at Suburban Toyota-Scion. I didn't exactly know what was the best car for me; however, I knew it needed to be 100% dependable and affordable. Becky Bennett lis Toyota-Scion. I didn't exactly know what was the best car for me; however, I knew it needed to be 100% dependable and affordable. Becky Bennett listened to me explain my buying situation and showed me comparable models. I never felt rushed or pressured like I have at other dealerships for that "quick sale". That made me feel important. I was going to trade in my 2001 Ford Escape with 120,000 miles on it. It served me well over the last 11 years; however, the dealership never did, so I left them. At Suburban Toyota-Scion I am remembered whenever I pop in to ask a question. I have always felt that recommendations given me perfectly reflect my wants, needs and desires. Finally I was able to settle on a 2012 Scion XD and I am totally in love with it! When I had to sign all the financial paperwork, Raymond Borg very efficiently explained each warranty, protection, benefit and charge. In a short amount of time Ray very expertly prepared and presented all the necessary documents. Now is the hardest job of all - to wait 4 days until all the "extras" I ordered are put on my new car. I am so excited and blessed to have found a dealership that honorably presents its product to its waiting and eager customer. Thank you. More

I was in the market for a foreign car. My two chooses were an used Honda Accord or an used Toyota Camry. I spoke to Jay on the phone and he told me about the features of a Camry. I also liked the fact th were an used Honda Accord or an used Toyota Camry. I spoke to Jay on the phone and he told me about the features of a Camry. I also liked the fact that the Honda dealership was right next door, so I could easily compare the two. When I came in, Jay was friendly and went out his way to ensure that received the best car for my price range. As a woman, I didn't like the car buying process, but I trusted Jay and he helped with the entire process. I recommend this dealership to anybody I know that want to buy a car. More

I leased a new Toyota Camry SE and I love it. Becky Bennett was my sales consultant, and she did a great job from start to finish. Mike Talampas explained everything to me in the finance department, i Bennett was my sales consultant, and she did a great job from start to finish. Mike Talampas explained everything to me in the finance department, it was a delightful experience. If you don't shop at Suburban Toyota before you lease or buy your next car you will be sorry. A great team of experts and friendly service. Thank You Suburban Toyota/Scion. More

Steve Roth in particular was clear, patient, honest, and customer-oriented. He made the buying experience a pleasure. Floor manager made my requested changes in the deal. customer-oriented. He made the buying experience a pleasure. Floor manager made my requested changes in the deal. More