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Suburban Toyota of Troy

Troy, MI

4.3
1,192 Reviews
"From your first car to your dream car and everything in between." Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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2100 W Maple Rd

Troy, MI

48084

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Showing 1,192 reviews

June 15, 2012

Mr.andy (sales rep) in my hearth I think he is a great person,always smile and you will not feel he is nice to you because of the commission,come visit suburban Toyota and look for Andy and you will know More

by Restyteodoro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 14, 2012

we had a horrible experience with the Manager, Mark Buday. He was rude and lacks tact. He has more excuses for things than Carter has pills. Thankfully, there are dozens of deals around Metro Detroit w More

by shaneangela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Buday
June 11, 2012

We have had our Toyota Camry hybrid now just about over 2 month’s! We are totally in love with it! When we started our car hunt we weren’t sure what we wanted and went to many dealerships and boy were they More

by kvvdreamer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 08, 2012

My husband and I were the third ones in our circle of family/friends to buy a Prius from this dealer within the last 4-6 weeks. We had been seriously considering a Prius for quite a while, so based on t More

by jdwingett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ernest Gribble (primary contact)
June 07, 2012

My wife and I came into Suburban to pursue an internet sale. Becky Bennett was our contact, and she greeted us, as I would expect any Sales Consultant to do. But what impressed us was her care and conce More

by dpo3ne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 22, 2012

Got hooked up with Tony on the internet. He treated me good and offered me an okay deal on the Camry. He was the best part about Suburban Toyota. The managers were a little pushy/screwy. I'd recomend th More

by NLKR0804
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 17, 2012

I had never purchased used cars from dealers in the past so was pretty anxious about how it would go.But after having visited Suburban and dealing with Jay, I can say for sure our needs for a used car were More

by kgovekar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Edwards
May 14, 2012

Anthony was very helpful when I purchased my rav4. He was very knowledgeable about the car. He stayed late to complete my trade-in. I will buy my next Toyota from him. More

by Electro123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 14, 2012

I was very satisfied with Anthony Martin. Even though he looks young he knows alot about the overall brand and I can tell that he is a "car guy" He made me and my wife feel as though we knew him for years. More

by gdcard8146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 11, 2012

This dealership give incorrect information to their customers. Jay Tuttle tole me that a bearing could not be pushed out of the knuckle without breaking the knuckle. After the repair he said sometimes More

by Iflyoften
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 17, 2012 -

Suburban Toyota of Troy responded

Iflyoften did have service work performed at Suburban Toyota. Unfortunately there was a disagreement and although we did try to resolve the issue face to face we were unable to do so. Iflyoften then decided to pursue the matter in court, which judgment was rendered in Suburban Toyota’s favor. We would ask you to take into consideration Suburban Toyota’s other reviews when reading Iflyoften’s post. Thank you.

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