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Suburban Toyota of Troy
Troy, MI
1,191 Reviews
"From your first car to your dream car and everything in between."
Suburban Toyota is the only back to back to back Toyota President's Award winner in Oakland County for the last 3 years. This is an award given to the best dealers in customer satisfaction and retention. Which probably explains why we were the number one volume dealer in Metro Detroit in 2018! This means you can purchase or service with us and be completely confident of the experience you will have. We are a 25 minute drive from anywhere in the metro area and have over 600 new and pre-owned vehicles to choose from. Our motto is "Our Family Serving Yours." Please come by and find out how.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,191 reviews
July 17, 2021
We went in looking to turn our leased truck in and were able to get equity out of it to use towards purchase of a new vehicle. We are very satisfied with the service, knowledge and friendliness that Steven able to get equity out of it to use towards purchase of a new vehicle. We are very satisfied with the service, knowledge and friendliness that Steven showed. The car is fantastic and we were able to get all the features on our list! They had to make a dealer trade even, and our new car got to Troy within days. More
by shmumi
Employees Worked With
Steven Salman, Derrick Walker
July 15, 2021
This was the quickest car purchase experience that that me or my husband have ever had.. This is also the 1st this is also the 1st time we leased and all our questions were quickly answered me or my husband have ever had.. This is also the 1st this is also the 1st time we leased and all our questions were quickly answered More
by Thepasswedding
Employees Worked With
Steven Salman
June 30, 2021
We had a great experience buying our car. Guy and Suburban Toyota went above and beyond to help us. Suburban Toyota went above and beyond to help us. More
by YD.
June 24, 2021
Cars on the website marked available are sold. By the time we ask to put money down, we are told it was sold. So I called 4 days later, the website still shows the car available, and Meredith says sold time we ask to put money down, we are told it was sold. So I called 4 days later, the website still shows the car available, and Meredith says sold today. I was already informed by sales it was sold Monday, just a few hours before we call! They keep sold cars online to get people talking, then try push a different available car. The old bait-and-switch. Enjoy the high times for dealers, one day you'll have to fall back on your reputation. More
by Simon
Employees Worked With
Meredith Langton
June 20, 2021
This is my second time buying a vehicle from Steven, and I will be back again! Always friendly and answers any questions I have. Derrik, the financial advisor was very informative and helped weigh out my op I will be back again! Always friendly and answers any questions I have. Derrik, the financial advisor was very informative and helped weigh out my options. Thank you Steven, Derrik and Toyota of Troy! More
by Lindsey0528
Employees Worked With
Steven Salman, Derrick Walker
June 16, 2021
Steven was so friendly and helpful, and was great to work with in purchasing my new car. He was in communications with us throughout the entire process, and answered ALL of my questions. No doubt the best with in purchasing my new car. He was in communications with us throughout the entire process, and answered ALL of my questions. No doubt the best salesperson at Suburban! More
by ckn
Employees Worked With
Steven Salman, Derrick Walker
June 16, 2021
Very professional, very friendly and everything was very fast! Steven is the BEST SELLER and Derrick the BEST FINANCIAL ADVISOR! We bought cars before but we were not as impressed and pleased as we are now! fast! Steven is the BEST SELLER and Derrick the BEST FINANCIAL ADVISOR! We bought cars before but we were not as impressed and pleased as we are now! We will recommend this place to our friends interested in buying Toyota! Thank you very much! Great job boys!!! More
by Santa_adriana
Employees Worked With
Steven Salman, Derrick Walker, Monica Neville
June 10, 2021
Very satisfied with my experience! Steve was great to work with and everything was quick and smooth! I love my car and will be using this dealer again work with and everything was quick and smooth! I love my car and will be using this dealer again More
by Lyndsay Walko
Employees Worked With
Margaret (Peggy) Beattie, Steven Salman, Derrick Walker
June 06, 2021
Went to look at the Toyota Venza and Steven Was so kind and helpful! He answered all of my questions and made sure it was The best car and budget for me. I will definitely be coming back here when my lease and helpful! He answered all of my questions and made sure it was The best car and budget for me. I will definitely be coming back here when my lease is up to make another great choice! I love driving now ! Haha More
by Zoelefkowitz
Employees Worked With
Steven Salman
