Suburban Toyota of Farmington Hills

Easy and delightful I dealt with Don Yu...very professional and personable. Honest, straight shorter. He does a great job go see him. I will refer friends and family. I dealt with Don Yu...very professional and personable. Honest, straight shorter. He does a great job go see him. I will refer friends and family. More

Service We have purchased several cars and have always been pleased with the service, sales and parts department. Excellent dealership! The people all do ex We have purchased several cars and have always been pleased with the service, sales and parts department. Excellent dealership! The people all do excellent work and care about you as a person. More

Thank you Don for making my purchase of 2017 Toyota 4Runnner easy and smooth. I also thank you for great price for the vehicle you offered. Deal went as planned, p for making my purchase of 2017 Toyota 4Runnner easy and smooth. I also thank you for great price for the vehicle you offered. Deal went as planned, picked the vehicle next day and it is a great vehicle. Will recommend you to our friend and family member for your excellent service. Thank you once again Don. More

Over charge They charge over money, they do not care regular costumer, employees are rude, they take money for estimated. The only focus money rather than servi They charge over money, they do not care regular costumer, employees are rude, they take money for estimated. The only focus money rather than service. More

Excellent rep (Kutub) and great dealer! This dealer was great - professional, clean and beautiful interior and best of all, a GREAT sales rep Kutub! He was friendly, dedicated, and efficient This dealer was great - professional, clean and beautiful interior and best of all, a GREAT sales rep Kutub! He was friendly, dedicated, and efficient. Customer service was second to none! Even after 4 months, Kutub is still following up and making sure we enjoy our new Rav4. Which we do! Immensely! The finance rep was great as well! And Kutub's team members were helpful too. Thank you Kutub and everyone at Suburban Toyota! More

2017 SE Camery Very nice excellent customer services , I would recommend family members and friends for this dealership. This is the 3rd vehicle I bought from this Very nice excellent customer services , I would recommend family members and friends for this dealership. This is the 3rd vehicle I bought from this dealership. Working with Yvette is very nice, she worked hard to get me the deal I wanted. More

Suburban Toyota of Farmington Hills This could have easily been 5 stars. Ryan and Cody where very friendly and easy to deal with. The only downfall to my experience was waiting for my ca This could have easily been 5 stars. Ryan and Cody where very friendly and easy to deal with. The only downfall to my experience was waiting for my car to be ready. I had a deal contingent upon work to be done. It took an entire week to get my car. In the end they did make it right. They delivered my car to me, cut me a check for $300 and paid for the windshield repair. If I could rate the repair service vs the customer service they would be very different. I'm not sure the repair service people cared that much about getting me my car. I feel a purchased car should be at the top of the list to get it out to the customer asap. I did not get that feeling with my situation. 4 different times Ryan or Cody had to let me know it was not ready after already telling me it would be. Probably not their fault. I'm assuming they were told it would be done so they passed the information along. I can definitely say that I would recommend this dealership for purchasing a car. With that being said. If you have a deal contingent upon work to be done. Have them do the work before you sign anything. If not you may get pushed to the back burner. More

Cars.com is a great Customer Service! My Favorite Car Alert is set for a 2001 ... Manual Transmission Toyota Celica! Previos Owner of Toyota Tercel and Toyota SE Pick Up Truck. I learned h My Favorite Car Alert is set for a 2001 ... Manual Transmission Toyota Celica! Previos Owner of Toyota Tercel and Toyota SE Pick Up Truck. I learned how to drive a Manual Transmission on the SE Toyota Lite Pick Up Truck in no time at all! Oh What a Feeling! Loads of fun to drive! More

Someone I can trust I came in looking for a used car, and met with Chris Wildgoose. Throughout the process, he was an absolute gentleman. I didn't feel rushed or pushed i I came in looking for a used car, and met with Chris Wildgoose. Throughout the process, he was an absolute gentleman. I didn't feel rushed or pushed into a purchase, and he was incredibly patient and generous with his time, answering my (very many) questions, and helping me find a purchase that I was comfortable with- both budget wise as well as in terms of being happy with my decision. He was honest, flexible (my situation was a bit unique), and went out of his way to make my purchase a highly satisfactory one. Chris strikes me as honest, good-natured, hardworking, and someone who goes above and beyond because he genuinely cares about his customer's needs rather than just looking to make a quick sale. If you're going to buy a car here, he's the man to go to! More

Very Pleasant Purchasing Experience Sales Consultant was very friendly and helpful. He explained benefits of going for new car as against used one. Also sales consultant explained / sho Sales Consultant was very friendly and helpful. He explained benefits of going for new car as against used one. Also sales consultant explained / showed all the basic features present in new Car that one should be familiar with. Finance Manager helped with additional warrantee such as Component Replacrment to minimize risk of future expenses arising out of repair if needed. This was our first car in US and we enjoyed the overall purchase experience to the Fullest. More