Suburban Toyota of Farmington Hills

Best car buying experience Kelvin was awesome. He’s not pushy like other car salesmen. Answers all your questions and responds to all emails and calls on time. Even when asking Kelvin was awesome. He’s not pushy like other car salesmen. Answers all your questions and responds to all emails and calls on time. Even when asking him about a lower price he actually says he’ll see what the manager will agree to as opposed to other dealers where they just smile and pretend like they are going to help and call you back only to have the manger call and say they are firm on pricing. Very friend and helpful I’d highly recommend getting a new or used car from him again as I plan to with future car needs. More

Treated Like Family Anthony and Ryan worked hard to help me go home with a new RAV4 without exceeding my budget. Both were thorough and personable, and the entire endeavo Anthony and Ryan worked hard to help me go home with a new RAV4 without exceeding my budget. Both were thorough and personable, and the entire endeavor felt like we were in unison as a team, rather than the typical dealer vs buyer struggle. When all was said and done, Anthony’s words to me were “Welcome to the family”. More

They make promises that thy have no intention of keeping. I was told that some work would be done on my car and that the manager would call me to set up the appointment. When I never got a phone call from him I was told that some work would be done on my car and that the manager would call me to set up the appointment. When I never got a phone call from him I reached out to him and called him but, he never called me back. More

No pressure It was a wonderful experience to work with Don Yu and Zach at Suburban Toyota of Farmington Hills. I went in looking for a Prius and next thing I knew It was a wonderful experience to work with Don Yu and Zach at Suburban Toyota of Farmington Hills. I went in looking for a Prius and next thing I knew Don had found a RAV 4 hybrid that fit my exact needs. It was a leased vehicle and I couldn't be happier. Go see Don Yu and see what I mean. Thanks for the no pressure approach. More

Yet another great experience! Came in today looking for a car we'd seen online and left with it very quickly after taking it for a drive. This is now our 4th car from this dealer Came in today looking for a car we'd seen online and left with it very quickly after taking it for a drive. This is now our 4th car from this dealership. We've worked with Yvette in the past and today with Mike B. Both are amazing to work with. Mike, you were efficient, knowledgeable, and gave us the info we were asking for without once making us feel like you would tell us whatever you thought we wanted to hear in order to make the sale. We enjoyed the time you spent with us and look forward to working with you when it's time to replace one of our "fleet." Thanks for being awesome and making the process today quick and easy! More

Awesome experience Anthony really took the time to get to know us and exactly what we were looking for. He went through every feature with us and it really felt like he Anthony really took the time to get to know us and exactly what we were looking for. He went through every feature with us and it really felt like he cared. Highly would recommend this dealership! More

Exceptional service !! Mich was amazing, he went through my lease application quick and worry free in a very professional way. I felt I am his friend and welcomed all the ti Mich was amazing, he went through my lease application quick and worry free in a very professional way. I felt I am his friend and welcomed all the time. I would definitely come back for my future veichles More

Camry 2019 Very nice people, had to do unnecessarily haggle on rates a bit and car had a scratch when picked up but they tried to make it right. Also charge to h Very nice people, had to do unnecessarily haggle on rates a bit and car had a scratch when picked up but they tried to make it right. Also charge to have wheel locks put on, assumed that would be a courtesy once purchased. More

Thank you Don was great to work with. He was friendly, helpful and knowledgeable. When I called him with questions he immediately called me back. He even conta Don was great to work with. He was friendly, helpful and knowledgeable. When I called him with questions he immediately called me back. He even contacted me after my purchase to see how I liked the vehicle I purchased. More

Purchased an used Chevy Cruze I've bought an used Chevy Cruze from this dealer about a month ago. Wanted to wait a while before I give a review. Now that I have used it for a month I've bought an used Chevy Cruze from this dealer about a month ago. Wanted to wait a while before I give a review. Now that I have used it for a month, I'm very happy with this purchase. It was great working with Anthony from sales and Zach from Finance. Guys got me the best of deals. No false promises to get make another sale. Very informative and clear about what they have and what they can do for me in terms of car and finance options. Overall I'm really happy with my purchase. Thank you guys. More