Suburban Toyota of Farmington Hills

Wonderful guy he is a very good guy . he is a good business man and very nice to deal with . More so , he love to eat African food. he is a very good guy . he is a good business man and very nice to deal with . More so , he love to eat African food. More

I really felt like I got Great service fast and affordable prices help also. G r e a t s e r v I c e affordable prices help also. G r e a t s e r v I c e More

We test drove 5 cars from different dealerships and there was only one other that was close to the experience we had with Don. Unfortunately, the model we were seriously considering was not available and we was only one other that was close to the experience we had with Don. Unfortunately, the model we were seriously considering was not available and we were afraid we would loose out on incentive financing so we purchased another vehicle. Next time we are in the market for a new car, we will definitely consider Don and Suburban Toyota. More

Alex was so accommodating and so patient in helping us find the perfect fit! he was so kind and welcoming and answered every question and concern we had. He made sure we were okay throughout the whole pro find the perfect fit! he was so kind and welcoming and answered every question and concern we had. He made sure we were okay throughout the whole process and kept on checking in afterwards. Mike was super helpful in working with the bank to get us a better deal! I’ll definitely recommend Alex to everyone that I know! More

Alex and Zach took care of us when we were looking for a certified used Toyota. Very knowledgeable and definitely will go out their way to earn your business! It was a smooth and pleasant buying experience certified used Toyota. Very knowledgeable and definitely will go out their way to earn your business! It was a smooth and pleasant buying experience for us at Suburban Toyota. Highly recommended More

Don Yu was one of the nicest salespeople I have ever met. I told him what I was looking for....what price range I was in and he went out of his way to make that happen. I told him what I was looking for....what price range I was in and he went out of his way to make that happen. More

Very nice dealership. Much better than our local dealership. Everyone was very nice and took care of all of our requests. Ended up with a great van. Will use them again. dealership. Everyone was very nice and took care of all of our requests. Ended up with a great van. Will use them again. More

Mismanagement of Sales We have been working diligently to purchase a 2016 Toyota Corolla since 5/11/20 in collaboration with Tanner. Yesterday he told us that he could get We have been working diligently to purchase a 2016 Toyota Corolla since 5/11/20 in collaboration with Tanner. Yesterday he told us that he could get us 0% Interest financing plus add on extended warranty for the vehicle so we stopped our financing through our credit union to pursue that as it appeared to be a much better deal for our money. Then he called last evening 6/15/20 and said he made a mistake and could only do that for Toyota Camry’s but could offer us 1.97% for 48 months. I told him we would just go with our credit union which was a 1.45% finance rate for 48 months. I spent all morning redoing the application that I cancelled yesterday and when we again got the green light from our credit union I called Tanner and told him the bank needed the purchase agreement at 2pm today so that I could send it to my bank and insurance agency. At 4:45pm Tanner called to tell me that he was sorry to say that he just discovered that one of the sister dealers sold the car this morning without telling anyone at this dealer. Tanner then told me that in reality they do not hold cars on the lot. Tanner told me that the general manager Cody Adams would call us before the end of the night. That call never came...Most unprofessional process and company I have ever dealt with. We had our financing in place on 6/15/20 and feels that Tanner did a switch and bait on us. More

A brilliant experience from start to finish. Everyone went above and beyond to get my wife and I the exact vehicle we wanted for the best price FAST! went above and beyond to get my wife and I the exact vehicle we wanted for the best price FAST! More

Excellent support provided for buyout my leased car. Todd help me with the overall process and financial option by working with finance team. Thanks for support. help me with the overall process and financial option by working with finance team. Thanks for support. More