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Suburban Subaru

Troy, MI

3.8
188 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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1821 Maplelawn Rd

Troy, MI

48084

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Showing 188 reviews

July 01, 2016

Excellent service! Rich Ransomme and his team of technicians carried out an excellent 1 year service on our Subaru. Efficient, helpful and enormously welcoming. Answere More

by Paul Mackaill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Ransomme and Head Technician.
Jul 01, 2016 -

Suburban Subaru responded

Paul, we appreciate your positive feedback. In our service departments we strive to give customers the quickest, cheapest, and most painless experience possible. It’s great to hear that Rich and his team were able to properly service your Subaru to your liking. We hope to serve you again for any of your other vehicle maintenance needs.

June 27, 2016

2016 Forester Leon was very knowledgable about their inventory and attentive to my needs. He was not pushy, but was very informed. This was very helpful to me, sinc More

by rnrnrn12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Johnson, Leon Potts, James Cagle
Jun 28, 2016 -

Suburban Subaru responded

We are so happy we were able to make your car buying experience a pleasurable one. Congratulations on the new 2016 Subaru Forester, and we hope to serve you again in the future.

June 21, 2016

Another PERFECT leasing experience Thanks to Dustin (we have now worked with him twice!) we were able to turn in our previous Subaru lease early, outside of lease conditions (dealer buy More

by Brett Wells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Ciccarelli
Jun 22, 2016 -

Suburban Subaru responded

Brett, thank you for your continued business and loyalty to Suburban Subaru. We are so happy Dustin is able to continually make your leasing experiences positive. Congratulations on the new vehicle, and we hope to have the pleasure of serving you again in the future.

June 20, 2016

Dustin made buying very convenient! Very happy with my buying experience at Subaru with Dustin. I had been leasing a car and he took care of returning it for me and also called my insu More

by maggie3
Recommend Dealer
Yes
Employees Worked With
Dustin Ciccarelli
Jun 20, 2016 -

Suburban Subaru responded

Maggie, we always appreciate positive feedback and we are happy to hear Dustin met all of your car shopping needs when you purchased your first Subaru! We look forward to servicing your vehicle and helping you out with the next one!

June 10, 2016

Great buying experience! I had been to several dealerships to test drive small SUVs and had an opportunity to experience various sales technique. This was my first visit to a More

by Ann_737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Ransome, Brian Plauman
Jun 13, 2016 -

Suburban Subaru responded

Ann, we always appreciate positive feedback and are happy to hear Brian was able to meet all of your car shopping needs when you purchased your new Subaru Forester. We look forward to servicing your vehicle and helping you out with the next one!

June 09, 2016

Rick was immensely helpful and the deal was great I was in the market for an Outback and was looking for great deals in the area. I've had service done with Suburban Subaru so I checked out their inve More

by LoveSub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Morris
Jun 09, 2016 -

Suburban Subaru responded

Thanks for the positive feedback! We are so happy you’re enjoying your new Subaru. We are looking forward to providing all your vehicle services needs in the future, and working with you again when you're ready for your next one!

June 08, 2016

Friendly and professional! First of all when I sent a RFQ through online, Mr. Brett Jognson promptly replied me. After few email's communication, I stopped by the office and mee More

by Ichun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Potts, Melissa Tomassi
Jun 08, 2016 -

Suburban Subaru responded

Thank you for your positive feedback! We are glad to hear that Brett and Leon were able to provide you with a pleasant, friendly car shopping experience.

June 01, 2016

First Subaru Purchase After driving a Subaru rental on vacation, we were impressed enough to consider replacing my 9 year-old car with a new Subaru. But we were nervous abo More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Potts, James Cagle, Melissa Tomassi
Jun 02, 2016 -

Suburban Subaru responded

Tracy, thank you for your feedback and congrats on your new Subaru! We are so happy to hear that Leon provided you with a great experience and could provide you with great customer service! We hope you enjoy your new Subaru and we look forward to working with you again!

May 30, 2016

Quick deal My salesman, Rick Moore, was friendly and personable. I didn't feel a high-pressured sales pitch, which I like. I left a Toyota dealership because of More

by Bill1963
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Moore
May 31, 2016 -

Suburban Subaru responded

Bill, thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new outback and your experience with Rick met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

May 29, 2016

Good vehicle-Forester from good dealer suburban Subaru Subaru makes very quality vehicles, my choice is forester with eye sight. suburban Subaru staff is very professional in handling customer. Michael Gui More

by Girish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Guido, James Cagle, Melissa Tomassi
May 31, 2016 -

Suburban Subaru responded

We always appreciate positive feedback and we are happy to hear Michael met all of your car shopping needs when you purchased your new Forester. We look forward to servicing your vehicle and helping you out with the next one!

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