Suburban Subaru
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 188 reviews
I came into Subaru after looking at a couple of vehicles throughout the week. I knew what I wanted but Dustin made me and my family feel really comfortable. He gave us a great deal on the used car we had throughout the week. I knew what I wanted but Dustin made me and my family feel really comfortable. He gave us a great deal on the used car we had purchased and was never pushy about the sale. We had dealt with other salesmen that had made us very uncomfortable prior to our visit with Dustin and our experience was excellent! I definitely recommend Suburban Subaru and Dustin Ciccarelli to anybody looking for a Subaru!! More
Artur and all of the members of the dealership answered all of my questions, were very helpful, friendly, and considerate of my time and concerns. They all made sure I was clear about the operation of the all of my questions, were very helpful, friendly, and considerate of my time and concerns. They all made sure I was clear about the operation of the car and I feel I had one of the best car purchase experiences of my life. More
My purchase experience with Brian Plauman was exceptional. I went into the dealership only expecting to collect information but wound up making a purchase. Brian listened carefully to my unique exceptional. I went into the dealership only expecting to collect information but wound up making a purchase. Brian listened carefully to my unique purchase requirements and within minutes was able to show me several vehicles that met my price and options parameters. He reviewed all opportunities for savings and was able to very quickly create an outstanding deal on a great vehicle. Brian was thoroughly knowledgeable about all the comparison options among various models. He's articulate, thoughtful and attentive, and made the experience fast and enjoyable. This is probably the least-time-invested, most satisfying, and best bang-for-the-buck vehicle buying experience I've had in over 30 years of car buying! This is the second vehicle I've bought from Suburban Subaru, and has made me a very loyal customer. More
The purchase process was very pleasant. Brian is nice, energetic, knowledgeable and straightforward. After listening to me concerning the features I would like to have for my new 2014 Forester, he explain energetic, knowledgeable and straightforward. After listening to me concerning the features I would like to have for my new 2014 Forester, he explained to me in details the options I would have. After comparing his quota with my online research, I made my purchase immediately. More
Katie was extremely helpful and knowledgeable. Made my first time car buying experience very enjoyable. She was very quick to respond to all my questions. first time car buying experience very enjoyable. She was very quick to respond to all my questions. More
My intention wasn't to purchase a vehicle as I was having my 2011 Legacy serviced. As I was waiting, I started looking at Outbacks and was curious as to their differences from the Legacy. Well, afte having my 2011 Legacy serviced. As I was waiting, I started looking at Outbacks and was curious as to their differences from the Legacy. Well, after takiing a test drive in a 2014 Outback, I was pleasantly surprised with the vehicle. I initially spoke with Dustin about the vehicle, and also spoke with Dana as well about the Outback. Long story short, I ended up with a 2013 Limited Outback. I left the Dealership thinking it was a fair deal and that is what I had hoped to achieve as I don't know all of the factors that are included on the Dealership's side with rebates and how moneys are shifted around and such, but seeing it was a lease, I'm comfortable with the outcome and more than likely I will return to the Dealership again in the future. More
Everything was absolutely AMAZING!! Thanks to Dustin Ciccarelli for helping me with everything, it was the BEST service anyone could possibly receive. If there was a 6 star he and the dealer would more Ciccarelli for helping me with everything, it was the BEST service anyone could possibly receive. If there was a 6 star he and the dealer would more than deserve it. More
I had an exceptionally positive experience at Suburban Subaru. The quality of service, professionalism, and personal skills were unmatched when compared to a similar experience at a different local Subaru Subaru. The quality of service, professionalism, and personal skills were unmatched when compared to a similar experience at a different local Subaru dealership. The entire process was quick and painless. Every person that I have had interaction with at Suburban Subaru has pushed the envelope on what to expect when buying and maintaining a car. I worked with a salesman named Dustin Ciccarelli who I would highly recommend working with. He knew the in's and out's of every vehicle and was not pushy like you expect salesman to be. Overall, the experience I had at Suburban Subaru was a direct extension of the quality and performance that is expected of the Subaru brand. More
My husband and I were very pleased with our experience at Suburban Subaru. We weren't sure what we wanted when we first walked into the dealership, but Art was very patient with us. He was able to answer all Suburban Subaru. We weren't sure what we wanted when we first walked into the dealership, but Art was very patient with us. He was able to answer all of our questions without being condescending (which I have encountered previously when buying a car). We never felt any pressure from Art to make a purchase. We highly recommend Art and Suburban Subaru to anyone looking for a car and we will be back for future purchases. More
I was looking for a certified Subaru for a month and I couldn't find anything that I would like. After visiting Suburban Subaru Artur helped me to find a perfect car. I purchased a Legacy because I needed couldn't find anything that I would like. After visiting Suburban Subaru Artur helped me to find a perfect car. I purchased a Legacy because I needed a vehicle with good gas mileage and also awd. All of the Suburban Subaru team were very friendly and nice. Thank you guys You are awesome:) More