
Suburban Subaru
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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The dealership was really helpful in getting the exact model I wanted. They were friendly and made the entire experience of buying a car enjoyable. model I wanted. They were friendly and made the entire experience of buying a car enjoyable. More
Both my wife and I well delighted with the treatment we received from Brian Plauman and Dana Tidwell at Suburban Subaru. We purchased our fourth Outback, and the entire process, from evaluating our trade-i received from Brian Plauman and Dana Tidwell at Suburban Subaru. We purchased our fourth Outback, and the entire process, from evaluating our trade-in Outback through final delivery of our new Outback, couldn't have been better. They even had touch-up paint in stock, so I could purchase it at delivery (and this is rare these days!) Thanks to the entire staff for a job well done! More
Brian was extremely helpful in selecting a vehicle that fit my needs. As a first time buyer, I came into Suburban Subaru interested in the Forester, and I test drove the car right away during my visit. He fit my needs. As a first time buyer, I came into Suburban Subaru interested in the Forester, and I test drove the car right away during my visit. He answered all of my questions and followed up with me after my visit to see if I had any additional questions regarding the vehicle. I test drove a few other cars but ended up back at Subaru making the best purchase! Everything went smoothly, and I am a happy owner of a great, brand new 2014 Subaru Forester! I highly recommend this dealership! More
I came into Subaru after looking at a couple of vehicles throughout the week. I knew what I wanted but Dustin made me and my family feel really comfortable. He gave us a great deal on the used car we had throughout the week. I knew what I wanted but Dustin made me and my family feel really comfortable. He gave us a great deal on the used car we had purchased and was never pushy about the sale. We had dealt with other salesmen that had made us very uncomfortable prior to our visit with Dustin and our experience was excellent! I definitely recommend Suburban Subaru and Dustin Ciccarelli to anybody looking for a Subaru!! More
Artur and all of the members of the dealership answered all of my questions, were very helpful, friendly, and considerate of my time and concerns. They all made sure I was clear about the operation of the all of my questions, were very helpful, friendly, and considerate of my time and concerns. They all made sure I was clear about the operation of the car and I feel I had one of the best car purchase experiences of my life. More
My purchase experience with Brian Plauman was exceptional. I went into the dealership only expecting to collect information but wound up making a purchase. Brian listened carefully to my unique exceptional. I went into the dealership only expecting to collect information but wound up making a purchase. Brian listened carefully to my unique purchase requirements and within minutes was able to show me several vehicles that met my price and options parameters. He reviewed all opportunities for savings and was able to very quickly create an outstanding deal on a great vehicle. Brian was thoroughly knowledgeable about all the comparison options among various models. He's articulate, thoughtful and attentive, and made the experience fast and enjoyable. This is probably the least-time-invested, most satisfying, and best bang-for-the-buck vehicle buying experience I've had in over 30 years of car buying! This is the second vehicle I've bought from Suburban Subaru, and has made me a very loyal customer. More
The purchase process was very pleasant. Brian is nice, energetic, knowledgeable and straightforward. After listening to me concerning the features I would like to have for my new 2014 Forester, he explain energetic, knowledgeable and straightforward. After listening to me concerning the features I would like to have for my new 2014 Forester, he explained to me in details the options I would have. After comparing his quota with my online research, I made my purchase immediately. More
Katie was extremely helpful and knowledgeable. Made my first time car buying experience very enjoyable. She was very quick to respond to all my questions. first time car buying experience very enjoyable. She was very quick to respond to all my questions. More
My intention wasn't to purchase a vehicle as I was having my 2011 Legacy serviced. As I was waiting, I started looking at Outbacks and was curious as to their differences from the Legacy. Well, afte having my 2011 Legacy serviced. As I was waiting, I started looking at Outbacks and was curious as to their differences from the Legacy. Well, after takiing a test drive in a 2014 Outback, I was pleasantly surprised with the vehicle. I initially spoke with Dustin about the vehicle, and also spoke with Dana as well about the Outback. Long story short, I ended up with a 2013 Limited Outback. I left the Dealership thinking it was a fair deal and that is what I had hoped to achieve as I don't know all of the factors that are included on the Dealership's side with rebates and how moneys are shifted around and such, but seeing it was a lease, I'm comfortable with the outcome and more than likely I will return to the Dealership again in the future. More
Everything was absolutely AMAZING!! Thanks to Dustin Ciccarelli for helping me with everything, it was the BEST service anyone could possibly receive. If there was a 6 star he and the dealer would more Ciccarelli for helping me with everything, it was the BEST service anyone could possibly receive. If there was a 6 star he and the dealer would more than deserve it. More