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Suburban Subaru

Troy, MI

3.7
191 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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1821 Maplelawn Rd

Troy, MI

48084

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Showing 191 reviews

September 23, 2013

The dealership was really helpful in getting the exact model I wanted. They were friendly and made the entire experience of buying a car enjoyable. More

by rohitpkt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artur Zmiyov
Sep 25, 2013 -

Suburban Subaru responded

We're glad that the team at Suburban Subaru was so helpful and made your buying experience an enjoyable one. We look forward to seeing you in again. Take care.

September 21, 2013

Both my wife and I well delighted with the treatment we received from Brian Plauman and Dana Tidwell at Suburban Subaru. We purchased our fourth Outback, and the entire process, from evaluating our trade-i More

by bmiller29
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Plauman
Sep 25, 2013 -

Suburban Subaru responded

Thank you for visiting Suburban Subaru and allowing Dana to assist you. We are excited to hear of the great buying experience that you had, and we hope that you have an excellent time in your FOURTH Outback!

September 13, 2013

Brian was extremely helpful in selecting a vehicle that fit my needs. As a first time buyer, I came into Suburban Subaru interested in the Forester, and I test drove the car right away during my visit. He More

by katykate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Plauman
Sep 16, 2013 -

Suburban Subaru responded

Katy, We're so glad that Brian was able to provide you with a pleasant purchase process as a first time buyer, and we look forward to working with you again in the future. Enjoy your new Forester!

September 13, 2013

I came into Subaru after looking at a couple of vehicles throughout the week. I knew what I wanted but Dustin made me and my family feel really comfortable. He gave us a great deal on the used car we had More

by MattLew079
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Ciccarelli
Sep 16, 2013 -

Suburban Subaru responded

Matt, Thank you for the excellent review! We strive for perfection and the highest levels of guest satisfaction, so we're happy that Dustin was able to make you feel comfortable and to provide you with 5-star service. We appreciate your positive feedback and look forward to working with you again in the future.

September 07, 2013

Artur and all of the members of the dealership answered all of my questions, were very helpful, friendly, and considerate of my time and concerns. They all made sure I was clear about the operation of the More

by vjohnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artur Zmiyov
September 05, 2013

My purchase experience with Brian Plauman was exceptional. I went into the dealership only expecting to collect information but wound up making a purchase. Brian listened carefully to my unique More

by icegpsy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Plauman
Sep 05, 2013 -

Suburban Subaru responded

We're always excited to see repeat customers, and we're even happier to learn that Brian provided you with such an excellent experience that you plan to come back and shop with us again! We hope that you enjoy your new vehicle, and we look forward to working with you again soon. Thanks for being such a loyal customer!

September 04, 2013

The purchase process was very pleasant. Brian is nice, energetic, knowledgeable and straightforward. After listening to me concerning the features I would like to have for my new 2014 Forester, he explain More

by lzhou02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Plauman
Sep 05, 2013 -

Suburban Subaru responded

We're glad that Brian was able to provide you with a pleasant purchase process, and we look forward to working with you again in the future. Enjoy your new Forester!

July 29, 2013

Katie was extremely helpful and knowledgeable. Made my first time car buying experience very enjoyable. She was very quick to respond to all my questions. More

by Krc12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Toelle
July 24, 2013

My intention wasn't to purchase a vehicle as I was having my 2011 Legacy serviced. As I was waiting, I started looking at Outbacks and was curious as to their differences from the Legacy. Well, afte More

by jagmoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Ciccarelli
July 24, 2013

Everything was absolutely AMAZING!! Thanks to Dustin Ciccarelli for helping me with everything, it was the BEST service anyone could possibly receive. If there was a 6 star he and the dealer would more More

by XhuljanaR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Ciccarelli
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