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Suburban Subaru

Troy, MI

3.8
188 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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1821 Maplelawn Rd

Troy, MI

48084

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Showing 188 reviews

January 28, 2016

Third Subaru from this Dealership - great experience! I received a lease pull-ahead offer in the mail on a Monday and drove off in a new Subaru Impreza Hatchback on a Tuesday. Brian Plauman was the sales More

by Erica D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Cagle, Melissa Tomassi, Brian Plauman
Jan 29, 2016 -

Suburban Subaru responded

Erica, thank you for your feedback! It is great to know that Brian could make your experience with us so pleasurable and could make it an easy and fast process for you. We hope you are enjoying your new Impreza and we look forward to working with you again in the future!

January 07, 2016

Thank you, Brian, for making our Subaru purchase go smoothly We enjoyed purchasing our newest Forester through Suburban Subaru in Troy. Brian Plauman was the perfect salesperson for us: knowledgeable, personable More

by Navy family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Cagle, Brian Plauman
Jan 08, 2016 -

Suburban Subaru responded

Thank you for your feedback! It is great to hear that your experience with us was so pleasurable! Customer satisfaction is one of our top priorities and we are so glad that Brian has provided that for you. We hope you are enjoying your new Forester and we look forward to working with you for the next one and servicing all your vehicles needs in between!

January 03, 2016

Ask for Mike-great salesman! My husband and I went to "look" at the Subaru Forester and the Outback. We intended to buy a new vehicle that week and we were torn between a few make More

by Candace7711
Recommend Dealer
Yes
Employees Worked With
Michael Guido
Jan 04, 2016 -

Suburban Subaru responded

Candace, thank you for your feedback and congrats on you and your husbands new Outback! Customer service is our top priority and it is great that Michael was able to do whatever he could to make you guys a satisfied customer! We hope you continue to love your new vehicle and we look forward to working with you again for the next one!

December 31, 2015

No pressure car buying experience This was my first vehicle purchase from Suburban Subaru. The result could not have gone smoother. I was quickly met by Mike Guido in new car sales. More

by outback_buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Guido
Jan 04, 2016 -

Suburban Subaru responded

We always appreciate positive feedback and we are happy to hear we met all of your car shopping needs when you purchased your new vehicle with Mike! We look forward to servicing your vehicle and helping you out with the next one!

December 20, 2015

Every time professional service I am generally not a fan of dealership service having had plenty of bad experiences. That all changed when I tried Suburban for my Subaru when it was More

by LI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lange and Dionne Coppolla
Dec 21, 2015 -

Suburban Subaru responded

We always appreciate positive feedback and we are happy to hear we met all of your car shopping needs when you purchased your new vehicle. We look forward to servicing your vehicle and helping you out with the next one!

December 09, 2015

Great Service! My husband and I needed a new car, and went to Suburban Subaru. Buying a new car is such a big purchase and can be stressful, but our experience with More

by iamarealperson
Recommend Dealer
Yes
Employees Worked With
Dustin Ciccarelli
Dec 10, 2015 -

Suburban Subaru responded

We always appreciate positive feedback and we are happy to hear we met all of your car shopping needs when you purchased your new Crosstrek with Dustin. We look forward to servicing your vehicle and helping you out with the next one!

December 08, 2015

They made me cry... tears of happiness! This was my first time purchasing a car on my own. I came to Suburban after leaving another Subaru dealership feeling disappointed and discouraged. More

by SarahL80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Guido
Dec 10, 2015 -

Suburban Subaru responded

Sarah, we are so glad that you decided to come to our dealership! We are pleased to know that your experience with Mike was so positive that you were in tears while purchasing your new Impreza! We sincerely hope you love you new vehicle and we can't wait to work with you again!

December 03, 2015

Loving my new Subaru I purchased a car from Mike Guido at Suburban Subaru in Troy this week. I had a great experience. Mike was enjoyable to talk to, funny and friendly, More

by Kim H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Guido
Dec 04, 2015 -

Suburban Subaru responded

Kim, we are so pleased to hear that your experience with Michael was such a positive one! Customer service is a top priority and we are so glad that you could experience that. We hope you love your new vehicle and we hope to work with you again soon!

December 02, 2015

Super I would highly recommend Leon Potts as a knowledgeable, efficient and professional sales person. It was always a pleasure to work with him. He was p More

by mes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Potts, James Cagle
Dec 04, 2015 -

Suburban Subaru responded

Thank you for the great feedback! We are happy to hear that you are happy with your choice and working with Leon! Enjoy your new vehicle and we hope we can work with you again!

November 30, 2015

Exemplary dealership Megan Breen was extremely friendly and helpful. She was quick to get information that we needed and we were able to come to a great agreement in no ti More

by Jared
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2015 -

Suburban Subaru responded

Jared, we are so happy that Megan was able to make your experience with us such a positive one! Congratulations on your new 2016 Subaru Forester! It is great to hear that your experience with us was the best experience you have ever had, and we hope we can show you that again! Enjoy your new vehicle and we look forward to working with you again!

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