Suburban Subaru

I was at the dealership, mid-july to test drive Soltera and have the $50 visa test drive certificate redeemed. Met Ryan, sales person. He is highly incompetent and unprofessional. He has no idea how to get and have the $50 visa test drive certificate redeemed. Met Ryan, sales person. He is highly incompetent and unprofessional. He has no idea how to get the test drive cert redeemed. Standard answer: "I have sent it upstairs to the office. They will handle. I do not know anything about it. I just work here." Cert is still unredeemed. More

I purchased a brand-new vehicle from this dealership. The staff was very knowledgeable and cared about taking care of their customs. Further review to come. The staff was very knowledgeable and cared about taking care of their customs. Further review to come. More

These salesman are the rudest I've had since my first Subaru in 1989!!! NEVER will I give them another chance. Subaru in 1989!!! NEVER will I give them another chance. More

I bought an Outback yesterday and thru the whole process was treated with kindness and respect by everyone - Hunter knew his product and was very helpful thru the whole process. I would recommend anyone to was treated with kindness and respect by everyone - Hunter knew his product and was very helpful thru the whole process. I would recommend anyone to see Hunter if they are looking for a Subaru. More

My 16-year-old daughter just bought her first car! From the minute I emailed to check availability, everyone was quick to respond, answer questions and made me feel comfortable. Dustin greeted us whe From the minute I emailed to check availability, everyone was quick to respond, answer questions and made me feel comfortable. Dustin greeted us when we arrived and introduced us to Hunter. This was the first time I was purchasing a used car, so there were a lot of questions. Hunter was great! He was friendly and patient with all of our questions. We test drove a few cars and ultimately purchased the one that brought us in. He was thorough when going over the carfax report and made me feel good about putting my daughter in this car. Michael in finance was great as well. He had us in and out as quickly as possible without feeling rushed. This group made the experience extremely smooth. Thank you Dane for putting us in good hands, everyone we interacted with was fantastic! More

My wife and I worked with, Nuo Gojcaj. He worked with us by phone and email since we live about 80 miles from the dealership. He sent extra pictures to show the condition of the car to mak He worked with us by phone and email since we live about 80 miles from the dealership. He sent extra pictures to show the condition of the car to make sure we knew exactly what to expect before we drove out there. There was a misunderstanding regarding the extra warranty plan, which caused a minor headache. Nuo and his manager worked with us to resolve things in a quickly and timely manner. All things considered, my wife and I were satisfied with both the car, and the professionalism of Nuo and his manager. More

Nuo at Suburban Subaru was excellent I would remember him highly. Polite, professional and friendly. The purchase experience was great highly. Polite, professional and friendly. The purchase experience was great More

Nuo was great! I came from out of state, and he made the whole process as smooth as possible and went over an beyond to get me into my forester! I came from out of state, and he made the whole process as smooth as possible and went over an beyond to get me into my forester! More

PLEASE SAVE YOURSELF DO NOT GO TO THEM! ! THEY SOLD ME A FAULTY CAR I HAD IT ONLY FOR LESS THEN 90 DAYS. THE CAR MALFUNCTIONED ON THE HIGHWAY AND I ALMOST LOST MY LIFE. THEY DIDNT CARE EITHE ! THEY SOLD ME A FAULTY CAR I HAD IT ONLY FOR LESS THEN 90 DAYS. THE CAR MALFUNCTIONED ON THE HIGHWAY AND I ALMOST LOST MY LIFE. THEY DIDNT CARE EITHER ONLY CARED ABOUT THE MONEY More

I purchased a used truck at Suburban Subaru of Troy. The salesperson Nuo was great. Finance told me the license plates would be mailed ASAP and I was given a 15 day tag. After 21 days I still do not hav The salesperson Nuo was great. Finance told me the license plates would be mailed ASAP and I was given a 15 day tag. After 21 days I still do not have the plates. I should receive them tomorrow only because the General Sales Manager Dustin got involved. The finance manager Michal did not return any of my daily phone calls. When Dustin got involved they found the plates sitting in a file. Despite my desperate daily calls Michal did not even look! I would not believe anything he tells you. More