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Suburban Mazda of Troy

Troy, MI

4.4
176 Reviews
About The Suburban Collection The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 35 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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1794 Maplelawn Dr

Troy, MI

48084

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Showing 176 reviews

January 27, 2023

Fast, efficient and did not experience any pressure or hard sale tactics. My salesperson knew their product and helped me decide the vehicle level I wanted to purchase More

by Overbaughdeb
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Suburban Mazda of Troy responded

Hi, thank you so much for your positive comments about Suburban Mazda of Troy! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2023

Welcoming and clean environment, and knowledgeable staff, convenient working hours and location. I recommend this dealer. More

by happy customer
Recommend Dealer
Yes
Employees Worked With
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Suburban Mazda of Troy responded

Happy Customer, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Mazda of Troy!

January 26, 2023

Helpful from the moment I walked into the building. I will be back again. Thanks! More

by angeliaeagle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug St.Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Suburban Mazda of Troy responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 26, 2023

I had a great experience at Suburban. The employees were polite and helpful. Truly recommend. More

by Manpreet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Suburban Mazda of Troy responded

Hi Manpreet, we are very happy to have provided you with such a positive experience!

January 26, 2023

I had a great experience working with Charles. He did amazing helping me with my first Mazda purchase. More

by Jerrica
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Suburban Mazda of Troy responded

Hi Jerrica, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

January 26, 2023

I have been dealing with this dealership and service department for years and always get A+ service from everyone I have ever dealt with. Charles Tuzzo, Doug St. Louis and Jesse Kopek and of course Chri More

by Rhatcher225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug St.Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Kopek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Suburban Mazda of Troy responded

Rachel, I am always glad we could help! Thank you for your continued business and loyalty, Appreciate you as always. I hope you love your new Betsy as much as your 2009 Betsy.

November 09, 2022

Mo was courteous and professional. Well versed on telling us about our CX-30s tech. This review is long overdue. We appreciate his attention to detail. More

by Donald Z.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mo Debs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2022 -

Suburban Mazda of Troy responded

Please don't hesitate to reach out to us if there's anything more we can do!

November 03, 2022

I contacted Doug after doing my homework and several other dealerships. He was respectful that I was prepared leading up to and during the purchasing process. He treated me with Professionalism, Hones More

by sumtyme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug St.Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Debs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Kopek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Suburban Mazda of Troy responded

We appreciate your positive review about your recent experience with us!

August 16, 2022

Suburban Mazda of Troy is EXCELLENT! !! When you come down ask for Mo! Great sales rep and very personable! Thank you Suburban! More

by JP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Debs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Suburban Mazda of Troy responded

Mo is one of our best! We are happy to hear that your experience was so positive because of him. Thanks, JP!

May 17, 2022

They could’ve communicated more with me and more quickly. I didn’t take some calls from them because their number wasn’t clearly labeled . More

by jameskeithlacroix
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kennedy
May 22, 2022 -

Suburban Mazda of Troy responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

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