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Suburban Mazda of Troy
Troy, MI
177 Reviews
About The Suburban Collection
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 35 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 177 reviews
April 02, 2023
Everyone at this dealership was amazing. Jennifer was so kind, helpful, and honest - walked me through all the features of the vehicle and made the process easy. Doug the sales manager and J Jennifer was so kind, helpful, and honest - walked me through all the features of the vehicle and made the process easy. Doug the sales manager and Jesse in finance were also very professional and amazing to work with. Highly recommend coming here, the staff is amazing and I love my new CX-5 already! More
by Adrianna
March 29, 2023
Everything was absolutely amazing! Jennifer is so wonderful and answered all my questions. I will definitely be referring everyone I know to her! Thank you so much again for everything Jennifer is so wonderful and answered all my questions. I will definitely be referring everyone I know to her! Thank you so much again for everything! More
by Nicole
March 08, 2023
Charles and the team were very helpful amd easy to work with. The manager was also incredibly helpful as was finance. with. The manager was also incredibly helpful as was finance. More
by smith218.ss
March 05, 2023
I loved everything here. From the process to the attention. Great service and atmoshpere overall. From the process to the attention. Great service and atmoshpere overall. More
by Jorge Villarreal
Employees Worked With
February 24, 2023
Mo was fantastic and extremely helpful in explaining every detail to us on my wife's new 2022 CX-5! We are very happy with the car and were glad to have worked with Mo during the process. Absolutely a G every detail to us on my wife's new 2022 CX-5! We are very happy with the car and were glad to have worked with Mo during the process. Absolutely a GREAT experience!! Thank you Mo!!! More
by rhelm71
Employees Worked With
February 03, 2023
I brought my car in to have a key reprogramed and the staff decided to replace the seat bracket due to a recall. After I received the car back, the Air Bag light keeps coming on. Now they want another staff decided to replace the seat bracket due to a recall. After I received the car back, the Air Bag light keeps coming on. Now they want another $200 for another diagnosis. Key already costed $300. Now how much will they try to soak me for, after THEY probably broke the airbag sensor in the first place. And for the record, I didn't even OK the recall fix. They started replacing things on my car without even asking. DON'T BRING YOUR CAR TO SUBURBAN MAZDA - DON'T BUY FROM SUBURBAN MAZDA More
by mlil
Employees Worked With
Sean in Service
January 31, 2023
This was the easier dealership that I have worked with. Everything was smooth and it was good experience overall. Everything was smooth and it was good experience overall. More
by CDR
January 30, 2023
Really nice person, he explained me everything about the loan. He was really patient and kind. loan. He was really patient and kind. More
by geraldine_luna
Employees Worked With
January 29, 2023
Nice guy, informative. If he doesn’t know the answer, he’ll find out. Any place would be lucky to have him. If he doesn’t know the answer, he’ll find out. Any place would be lucky to have him. More
by lawrencebarris
Employees Worked With
January 29, 2023
Charles was wonderful to work with and would gladly recommend him! He made the buying process as simple and straightforward as possible. recommend him! He made the buying process as simple and straightforward as possible. More
by RP
Employees Worked With
