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Suburban Mazda of Troy

Troy, MI

Overview
Employees
Reviews
Vehicles
4.3
182 Reviews
About The Suburban Collection The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 35 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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1794 Maplelawn Dr

Troy, MI

48084

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Showing 183 reviews

October 19, 2024

Very helpful and kind staff, it was nice to be able to do everything quickly when I needed a new car! More

by aniculescu329
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Suburban Mazda of Troy responded

Hi, We appreciate the review. We are glad your time with us was a helpful experience. We hope to see you again here at Suburban Mazda of Troy.

October 19, 2024

Justin made the process so easy. One of the easiest car buying experiences I’ve had in some time. More

by Brad S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazz Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Suburban Mazda of Troy responded

Hi Brad, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Suburban Mazda of Troy.

October 15, 2024

My wife and I stopped by the dealership a few months ago and met with one of the sales consultants. I won't name this individual because we had a very bad experience with them. We felt looked down upon and More

by Justin Miller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug St.Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Debs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Kopek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Suburban Mazda of Troy responded

Justin, we're so glad to hear that our team member Justin turned your experience around at Suburban Mazda of Troy. It's wonderful knowing he provided the professional and knowledgeable service you deserved. Enjoy your new CX-5!

June 14, 2024

From inquiring about this online to meeting Justin in person, we were in constant contact via text, email, or phone call. Him and Jesse made sure I had all the options covered knowing that I was coming f More

by Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug St.Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Kopek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Suburban Mazda of Troy responded

Scott, we're happy to hear that Justin and Jesse made your experience at Suburban Mazda of Troy so smooth and efficient. Thanks for choosing us, we hope to see you again soon.

May 22, 2024

Justin was professional, knowledgeable and friendly. Would definitely work with him again, it was a pleasure. More

by roeled13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Suburban Mazda of Troy responded

We're glad to know you had a positive experience with Justin at Suburban Mazda of Troy! We appreciate your feedback and look forward to assisting you again in the future.

May 19, 2024

Very professional, courteous, prompt service. I highly recommend Suburban Mazda for a great car and SUV buying experience More

by HSBrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug St.Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcela Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Suburban Mazda of Troy responded

We appreciate your recommendation and kind words about our team at Suburban Mazda of Troy! It's great to know you had a positive car buying experience with us. Safe travels in your new vehicle!

May 04, 2024

Justin was extremely accommodating to my needs and I found the perfect car thanks to him! Highly recommend! More

by Maddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Kopek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Suburban Mazda of Troy responded

Hey Maddie, Thank you for your feedback and for uncluding us in your car buying journey! We're so glad to know Justin was able to help you find the perfect car at Suburban Mazda of Troy! Thanks for your high recommendation. Enjoy your new ride!

May 03, 2024

Very excellent show room. Professional management and staff. Justin is the BEST! Highly recommend this dealership. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Suburban Mazda of Troy responded

Pam, Thank you for your feedback! We're happy to hear you enjoyed our showroom, management and team at Suburban Mazda of Troy. Our team is happy to have earned your recommendation. Please let us know how we can serve you in the future!

March 28, 2024

I have never been to Suburban Mazda but was thoroughly impressed with all staff! Highly recommend! Justin Tuzzo was amazing and made sure I was satisfied with all aspects of the sale. More

by pacoleman2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Kopek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Slaick
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Mar 29, 2024 -

Suburban Mazda of Troy responded

Thanks for the amazing feedback! We're delighted to know that Justin and our team at Suburban Mazda of Troy impressed you. Enjoy your new ride!

February 29, 2024

Alex was helpful, informative, kind, respectful and patient. An excellent salesman, he allowed me the time and space to make the best decision for myself. More

by Sheldone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug St.Louis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Kopek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Marogi
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Feb 29, 2024 -

Suburban Mazda of Troy responded

Sheldone, thank you for the kind words! We're very happy Alex made your experience excellent at Suburban Mazda of Troy. We appreciate your feedback and hope to see you again soon!

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