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Suburban Mazda of Troy
Troy, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 180 reviews
Customer satisfaction #1 priority My sales person was Derrick Walker, He was always attentive and polite, striving for high customer satisfaction. From my initial internet inquiry, t My sales person was Derrick Walker, He was always attentive and polite, striving for high customer satisfaction. From my initial internet inquiry, test drive, locating a car with my requirements, through final preparation and delivery, Derrick did a fantastic job! He was able to meet the TrueCar price and on top of it found an extra rebate through financing that became available 2 days after I picked a car. I have high standards and he made sure his dealership and he met them with the final presentation of my new car. It probably took longer than usual, but I was never rushed. He is very trustworthy. I recommend this dealership, and ask for Derrick! More
Understanding the Details Doug St. Louis fully understood what I was looking for aside from the obvious specs in a new car. He made the process seamless & exciting. Doug St. Louis fully understood what I was looking for aside from the obvious specs in a new car. He made the process seamless & exciting. More
Quick and easy! I have leased from Suburban Mazda three times. Great service with friendly and helpful employees! I have been able to finish up each lease within a fe I have leased from Suburban Mazda three times. Great service with friendly and helpful employees! I have been able to finish up each lease within a few hours. More
Thanks for the easy purchase! Joe Claiborne was friendly, personable, and very responsive to my questions. He managed to take me from Day One: Test Drive to Day Two: Drive It Home Joe Claiborne was friendly, personable, and very responsive to my questions. He managed to take me from Day One: Test Drive to Day Two: Drive It Home with minimal aggravation and red tape. Great experience! More
Mazda 3 lease Good experience, helpful staff. Clear and direct quotes with good service. I will recommend this dealer and the sales person for future business. Even Good experience, helpful staff. Clear and direct quotes with good service. I will recommend this dealer and the sales person for future business. Even though I did not have a previous appointment. More
Day 1: test drive. Day 2: drove it home! Joe Claiborne made my decision to purchase, and then the purchase itself, one of the easiest I've ever experienced. Joe is an extremely friendly, per Joe Claiborne made my decision to purchase, and then the purchase itself, one of the easiest I've ever experienced. Joe is an extremely friendly, personable and respectful salesman - I wish him well! More
Great and friendly experience! I had a great experience at this dealership to lease my new Mazda CX-5 with the help of Doug. He is very personable and willing to do whatever to make I had a great experience at this dealership to lease my new Mazda CX-5 with the help of Doug. He is very personable and willing to do whatever to make sure you are taken care for during your time at Mazda Troy. He explained all the new aspects of the SUV thoroughly, and I felt comfortable leaving the dealership, knowing I received all the information. Thanks for all your help! More
As good as it gets! Doug St. Louis made my leasing of 2 Mazda CX-5s the best it could be. He has made himself available and has been polite, professional, personable, hon Doug St. Louis made my leasing of 2 Mazda CX-5s the best it could be. He has made himself available and has been polite, professional, personable, honest and understanding. He got me the best possible deal and I think he even reached into his own pocket to save me even more money ;) I had an issue with the smartphone remote starter and the he made sure to have it swapped out for the key fob. The fact that your car will always be clean when it leaves the dealership, regardless of what it's there for it a plus. Nate and Sherry will also very friendly during the financial process More
Great Experience! I was very happy with my overall experience and would recommend Doug St. Louis! He was very helpful and knowledgeable. I'm really happy with my purcha I was very happy with my overall experience and would recommend Doug St. Louis! He was very helpful and knowledgeable. I'm really happy with my purchase. Thanks again! More
Great guys who make things work I was new to the States and had only been like 5-6 weeks without much credit history. Reveen was very helpful from the moment I met him for the first I was new to the States and had only been like 5-6 weeks without much credit history. Reveen was very helpful from the moment I met him for the first time. He explained the terms of the lease for me as lease was my preferred option. He helped me throughout the process even though the approval took a bit of time and he kept me updated about the status throughout. These guys got the car from another dealer as I wanted to have a car at the earliest and even gave a loaner till I got mine. They got the best deal for me available and I would highly recommend them and go to them for my next car. I am extremely satisfied with them and would thank specially Reveen and Nathan. More