Suburban Mazda of Troy

The service department does nothing but insult and acting condescending. Ivan Gutierrez is the worst rep I have dealt with and because of him specifically, I would never go here again. Your better off just b condescending. Ivan Gutierrez is the worst rep I have dealt with and because of him specifically, I would never go here again. Your better off just burning your car in a parking lot. More

I was literally about to give up on buying a new car until I had dialog with Marci. She did an amazing job helping me pick the right model for me. She did excellent explaining the different features and until I had dialog with Marci. She did an amazing job helping me pick the right model for me. She did excellent explaining the different features and was very understanding with my questions. She helped work a really good deal on my cx50. I will definitely seek Marci out again when it's time for another vehicle. She knowledgeable, polite, and professional. More

Karon was super patient and explained everything really well as I purchased my first car. I appreciated how he went through everything with honesty and transparency. well as I purchased my first car. I appreciated how he went through everything with honesty and transparency. More

Justin did a great job helping me through the buying process. I scheduled an oil change for my spouses car and decided to test drive some of the vehicles while I was there, then realized I was ready to process. I scheduled an oil change for my spouses car and decided to test drive some of the vehicles while I was there, then realized I was ready to trade my current car in and upgrade. I was able to test drive their models and decided on the CX-30. He listened to my wants/needs and set me up with a great fit. The process was quick and seamless, very happy with my purchase and experience. More

No pressure, welcoming, kind and knowledgeable associates. Made the entire deal easy, seamless and clear. associates. Made the entire deal easy, seamless and clear. More

Justin did everything possible and we got a new vehicle. Customer service was great he went above and beyond Customer service was great he went above and beyond More

I loved all the car collections they have at the store and staffs were friendly and staffs were friendly More

Very helpful and kind staff, it was nice to be able to do everything quickly when I needed a new car! everything quickly when I needed a new car! More

Justin made the process so easy. One of the easiest car buying experiences I’ve had in some time. One of the easiest car buying experiences I’ve had in some time. More

My wife and I stopped by the dealership a few months ago and met with one of the sales consultants. I won't name this individual because we had a very bad experience with them. We felt looked down upon and and met with one of the sales consultants. I won't name this individual because we had a very bad experience with them. We felt looked down upon and we weren't really sure if we wanted to work with Mazda anymore. Because of the great reviews on the CX-5, we decided to look at the website and saw that Justin had a great rating. I inquired on the site to see if Justin could help us instead. He was GREAT. He was extremely professional and knowledgeable. He explained everything to us and made sure we felt good about our purchase. Justin's help is the reason we decided to move forward with buying with Mazda. His interaction saved the sale and gave us an overall great impression with the dealership More