Suburban Mazda of Farmington Hills

Avoid ALL Service Sales team great however the service........... I took my car to Mazda of Farmington HIils, Where I met a guy named Brian. Seemed like a nice at fi Sales team great however the service........... I took my car to Mazda of Farmington HIils, Where I met a guy named Brian. Seemed like a nice at first. I kindly asked him to test drive my car because their bodyshop did poor quality of work Suburban Collision of Farmington Hills. Which was the reason I was their for their poor quality of work. I waited ended up waiting 3 hours only to be sent home and come back when the part arrived. I found the noise was coming from the poor quality of work and other missing parts! I asked Brian if it was safe to drive he said "yes" and trusted him. I later found out that it was a big safety issue driving my car after getting a second opinion. Driving a car that is unsafe causing a potential accident isn't worth it the risking my life. No one is accountable seems no a days. If can can steer one person away my review then it was well worth it. Nobody should have to deal with what I went through. I will not never step into the dealership again. More

Very pleasant car buying experience with Diane I had a very pleasant car buying experience with Diane Richmond at Suburban Mazda. Diane was able to sit down with me and tell me all about the Mazda I had a very pleasant car buying experience with Diane Richmond at Suburban Mazda. Diane was able to sit down with me and tell me all about the Mazda brand, which was new to me, as well as provide detailed information about multiple vehicles and trims. Diane was very patient with my longer than average time from first visit to purchase and was able to answer all my questions, and that of my spouse when we were both able to come in to the dealership. I would recommend not only trying Mazda if you've never dealt with the brand, but also Suburban Mazda and Diane as a saleswoman. More

Awesome They helped me every step of the way from deciding what model vehicle I wanted, pricing, and features. I didn't feel pressured to buy and they gave me They helped me every step of the way from deciding what model vehicle I wanted, pricing, and features. I didn't feel pressured to buy and they gave me room to make a decision! More

Repeat lease from this dealership This has been the 5th car we have had from this dealership which in itself speak miles for the quality of service have received. Refreshing to alw This has been the 5th car we have had from this dealership which in itself speak miles for the quality of service have received. Refreshing to always receive top class and professional service. More

Great Experience at Suburban Mazda! I just leased a CX-5 from Daniel Ferrara. He spent a lot of time with me to make sure I got exactly what I wanted in a vehicle & pricing. He went ove I just leased a CX-5 from Daniel Ferrara. He spent a lot of time with me to make sure I got exactly what I wanted in a vehicle & pricing. He went over and above! The whole team at Suburban Mazda was friendly & very helpful. Great Experience! More

Wonderful experience at Suburban I recently leased a vehicle at Suburban Mazda in Novi. Damon Vasoughi put a lot of work into getting me the best price possible. He was even patient w I recently leased a vehicle at Suburban Mazda in Novi. Damon Vasoughi put a lot of work into getting me the best price possible. He was even patient with me when I was calling him multiple times a day! I appreciate all the effort Damon, Melissa and Mark put in to get me my new Mazda 6! More

Excellent team at the Suburban Mazda This is the second time I have purchased a new Mazda for Damon Vasoughi, Sales Consultants and Mark Schankowski, the Sales Manager, they make a excell This is the second time I have purchased a new Mazda for Damon Vasoughi, Sales Consultants and Mark Schankowski, the Sales Manager, they make a excellent team at the Suburban Mazda of Farmington Hills dealership. They provided me with an outstanding sales experience. Mark & Damon are very knowledgeable about the products and know what it takes to close the deal. More

Great experience I had a complex order (moved during the process of buying my vehicle), but Diane and Mark took it in stride and did an excellent job helping me naviga I had a complex order (moved during the process of buying my vehicle), but Diane and Mark took it in stride and did an excellent job helping me navigate the process. I am so excited to have my car in Texas! More

The process was great Diane Richmond did an awesome job assisting in the purchase of a new vehicle. She made the process very easy. The Finance dept. was equally as nice Diane Richmond did an awesome job assisting in the purchase of a new vehicle. She made the process very easy. The Finance dept. was equally as nice and patient. I would recommend this dealership to anyone. More

Great Customer Service with no high pressure Sales Great experience working with Sonya Harris and Mark Schankowski. Sonya was extremely informative and made the sale process extremely easy. Many of m Great experience working with Sonya Harris and Mark Schankowski. Sonya was extremely informative and made the sale process extremely easy. Many of my questions were also addressed over e-mail or phone, which made it easier for me and my busy schedule. Best part was that there was no pressure to buy and there was understanding that I was researching multiple vehicles. Love the vehicle- Mazda CX5! Thank you for the wonderful experience! More