Suburban Mazda of Farmington Hills

Welcoming and Authentic I enjoyed working with Suburban Imports of Farmington Hills, because of the authenticity and flexibility of those who worked with me. I received usefu I enjoyed working with Suburban Imports of Farmington Hills, because of the authenticity and flexibility of those who worked with me. I received useful and patient responses to my questions. My concerns were addressed in an efficient and timely manner. I recommend this dealership to anyone who wants to hear their buying options from supportive, non-pushy staff. More

Awesome dealership very helpful, Zack kept in touch with me to help answer any questions I had and was super helpful! Would highly recommend this dealership! very helpful, Zack kept in touch with me to help answer any questions I had and was super helpful! Would highly recommend this dealership! More

Excellent Zack Maki did a spectacular job taking care of me. I have a degenerative diseaese which makes it hard for me to sit. Zack was responsive and supportiv Zack Maki did a spectacular job taking care of me. I have a degenerative diseaese which makes it hard for me to sit. Zack was responsive and supportive and found me the car I always wanted. God Bless you Zack! I'm so grateful and appreciative! Sincerely, Maryjane More

Best Car Dealership Experience! I leased a CX-5 from Zack and he truly went above and beyond. This was by far the best experience at a dealership I’ve ever had... He was very profe I leased a CX-5 from Zack and he truly went above and beyond. This was by far the best experience at a dealership I’ve ever had... He was very professional, friendly, and followed up to make sure my expectations were met. The entire team was great. I highly recommend Zack and Suburban Mazda! More

Car buying made easy! I bought a 2018, cx5 recently. The dealership is extremely professional, Zack in particular was extremely knowledgeable and a fantastic salesman. He w I bought a 2018, cx5 recently. The dealership is extremely professional, Zack in particular was extremely knowledgeable and a fantastic salesman. He went out of his way in more than on occasions to make the car buying experience smooth and easy. The vehicle I bought was priced fairly and drives very well in the snow too. I will definitely recommend them. More

Great attitude and enthusiasm and good knowledge. Zack has the great attitude and enthusiasm to sell Mazda Products. I think it is his great knowledge and passion on Mazda products! You can share your Zack has the great attitude and enthusiasm to sell Mazda Products. I think it is his great knowledge and passion on Mazda products! You can share your every concern on purchasing a vehicle with him. And he will try his best to help you get the ideal vehicle in Mazda suburban dealership! I got my perfect CX-5 from him! More

Zack Macki Zack was a very knowledgeable expert on the Mazda lineup. I bought a CX-5 from Zack and couldn’t have asked for a better experience. I would recommend Zack was a very knowledgeable expert on the Mazda lineup. I bought a CX-5 from Zack and couldn’t have asked for a better experience. I would recommend going to see Zack and Brian for your new car needs! More

Very Helpful & Accomodating I worked very closely with Zack & Brian for about two weeks during the "in-person" research phase of purchasing/leasing a new vehicle. Over that two I worked very closely with Zack & Brian for about two weeks during the "in-person" research phase of purchasing/leasing a new vehicle. Over that two week span, Zack & I went back and forth discussing all of the possible options, almost daily thru email & phone calls, when it came to the 2017/2018 CX-5 models. He always made sure to follow up with me, as soon as he could. When it was all said and done, I had a folder about an inch thick consisting of all of the purchasing considerations (about 6 different brands/models/etc), from my research. We all got a good laugh out of the giant folder when I pulled it out of my bag. The time came and I finally narrowed down the trim level, colors, & price range and I got in touch with Zack early on a Monday morning, and scheduled to stop by after work ~7pm. It was Monday night (~7pm) in the middle of a snow storm, and we finally got the ball rolling on the CX-5 process. Not only did Zack, Brian, & Charles stay late, we didn't leave until almost 10 pm, but they did everything they could to make the delivery happen that night. Zack hustled to get the car prepped & detailed, while I took care of the paperwork. The whole team executed the delivery with purpose and precision. In regards to the dealership itself, Suburban- Farmington won my business. I visited two other Mazda dealers on my search, and Suburban's dealership was the most pleasant experience from day one. It was pleasant due to the: the interactions with the people, the layout of the showroom floor, the cleanliness of the showroom cars, and even the service customer waiting area ...Also if you are a true Mazda fan, pay attention to ceilings of the service writer offices. Each office has a rotor on the ceiling, with three offices in total, a homage to the tri-rotor. That is a detail that is probably always overlooked, but was noticed and is pretty rad being a car guy myself. In conclusion, I will recommend Zack to future perspective Mazda owners. His dedication and purposeful actions towards the end goal did not go unnoticed. Regards, Mike More

Customer Service I decided to lease a car from Suburban after meeting Zack. I choose to support businesses that value their employees and that have employees with exce I decided to lease a car from Suburban after meeting Zack. I choose to support businesses that value their employees and that have employees with exceptional customer service skills. Zack made my experience fun and enjoyable. When I arrived to pick it up, he was outside in the freezing weather shining it up for me. He also took the effort to put a big bow on the hood! That image still makes me smile. Thanks Zack!!! More

love my CX-5 This was my first time buying a Mazda and it was a great experience. They walked me through every detail and made sure I was getting the right car for This was my first time buying a Mazda and it was a great experience. They walked me through every detail and made sure I was getting the right car for me, always with a smile and not being pushy at all. More