Suburban Mazda of Farmington Hills

Excellent Purchasing my new Mazda 6 Touring from Mazda of Farmington Hills is an amazing experience for me. Sales man and manager are nice to deal with. Reasona Purchasing my new Mazda 6 Touring from Mazda of Farmington Hills is an amazing experience for me. Sales man and manager are nice to deal with. Reasonable price and stunning car. Very satisfied with what they do for me. More

Purchased a new vehicle We came to Suburban Mazda to turn/trade in our 2016 CX-5 and purchase a new one. Sonya made the process extremely easy, and was a delight to work with We came to Suburban Mazda to turn/trade in our 2016 CX-5 and purchase a new one. Sonya made the process extremely easy, and was a delight to work with. We will definitely be buying our next one from her, when the time comes. She’s the best! More

My 2018 Mazda Touring CX-5 Purchase I purchased My 2018 Mazda Touring CX-5 FWD from Suburban Mazda. the Sales Person, Sonya Y. Harris, is very knowledgeable and helpful. The same can be I purchased My 2018 Mazda Touring CX-5 FWD from Suburban Mazda. the Sales Person, Sonya Y. Harris, is very knowledgeable and helpful. The same can be said for the Finance Service Manager Matthew Moore. I was never pressured. All my options were explained to me thoroughly. I fell in love with the vehicle. This is My second purchase from Suburban. I highly recommend them because of the excellent customer service. I feel like I'm having an experience at this dealership that feels just as exciting as the Apple store or Best Buy. Very welcoming high tech environment with plenty team members to wait on you. More

A great and a positive experience Zack provided a great experience throughout the car buying process. For someone like me who had no clue about the cars and trim levels, Zack was kind Zack provided a great experience throughout the car buying process. For someone like me who had no clue about the cars and trim levels, Zack was kind enough to go through all my questions patiently. His knowledge of the product and after sales follow-ups impressed me. Zack even helped me in selecting the insurance policies and going through the different coverage options. This was beyond what I expect from a car salesman/consultant. The entire experience was smooth, quick, and positive for me. I would highly recommend talking to this guy before you make a purchase. More

Good Experience Zack was helpful, knowledgeable and patient throughout my car buying experience. He followed up after purchase a few times to ensure I was satisfied. Zack was helpful, knowledgeable and patient throughout my car buying experience. He followed up after purchase a few times to ensure I was satisfied. Thanks Zack! More

Great experience and customer service. Again, great experience and customer service. Salesman and finance guy helped explore all options available and were able to find the best option for Again, great experience and customer service. Salesman and finance guy helped explore all options available and were able to find the best option for me. More

A 2019 CX-9 is now mine thanks to Zack and the Suburban Team Like many buying a car is not my favorite thing. Suburban Farmington Hills website lead to my selecting them as it showed their willingness to negot Like many buying a car is not my favorite thing. Suburban Farmington Hills website lead to my selecting them as it showed their willingness to negotiate even on 2019 models. Mazda's special interest rates helped to determine the timing to buy. After expressing interest via email I visited the dealership and was assigned to Zack who with Lou the Sales Manager and Matt the Finance Manager helped create a good deal. Zack was extremely knowledgeable and helpful during the process from test drive through delivery. I never felt pressured because that is just not his or the dealerships sales style. I would recommend Zack and Suburban Mazda to anyone who is ready to buy or just wants to learn more about the Mazda product line. Thanks to Zack, Lou, and, Matt!! I love my new CX-9 GT!!! More

Great experience at Suburban Mazda This was one of the best car-buying experiences I've ever had. There were no lengthy sales pitches or attempts to upsell us on stuff we didn't need - This was one of the best car-buying experiences I've ever had. There were no lengthy sales pitches or attempts to upsell us on stuff we didn't need - I had already done the research online and knew what would work for our family, so that was greatly appreciated. Zack was clearly knowledgeable but not overbearing; he was great to work with. Everyone we met with was polite, friendly, and on top of their game. More

Zack isn't your typical dealer and that's a great thing Zack was personable, well informed and accommodating. The thing that annoys me the most with dealers is the amount of annoying small talk I have to ma Zack was personable, well informed and accommodating. The thing that annoys me the most with dealers is the amount of annoying small talk I have to make with them. With that being said I stopped into the Farmington Hills Mazda and was greeted by Zack. I sat down with Zack and was very straight forward with him on what we were looking for and all the financial details. He set me up with a test drive within 10 minutes and had a deal for my on the table by the time I got back from my test drive. I came back within an hour wanting to test drive the same vehicle again because I liked it that much. I got lost on my 2nd test drive and by the time I got back to the dealership it was closed. Zack STILL took the additional time to show me a feature that would have been in the trim I wanted but wasn't in the vehicle I test drove. We leased with them 2 days later. Thank you again Zack you were awesome and my wife says she loves you. More

I made a new friend! Zack was attentive, personable, and extremely well informed about all of the details on the models I looked at on my visit. He didn't try to upsell me Zack was attentive, personable, and extremely well informed about all of the details on the models I looked at on my visit. He didn't try to upsell me or talk me into something I wasn't looking for. He listened and then delivered exactly what I was looking for. And on top of that, he's really a delightful person; I loved talking to him, and I really feel like we became friends by the end. How many salespeople can you say that about? More