Suburban Mazda of Farmington Hills

Amazing Customer Service Provided by Zack Maki Thanks to Zack Maki, I had an exceptional experience getting a new Mazda CX-5 from Suburban Mazda of Farmington Hills, Michigan. For the first time i Thanks to Zack Maki, I had an exceptional experience getting a new Mazda CX-5 from Suburban Mazda of Farmington Hills, Michigan. For the first time in 20 years, after being into many new vehicle leases and purchases, I felt respected as a client by the salesperson and the dealership, during the entire vehicle buying process. My choice to contact Zack in the first place was based on the huge number of good reviews for him. Then I was impressed of his prompt and professional responses. As per my request, Zack provided me with detailed information and price quotes on different 2019 Mazda CX-5 trims, without applying any pressure on me to buy a new car from him. He answered all of my questions, using my preferred method of communication, put a lot of efforts to secure the exact vehicle with exact color and futures that I wanted. Zack scheduled a test drive, and later the actual vehicle delivery, when was a best time for me. Meeting with him, and then working with him on the deal, was a real pleasure. I really appreciated his positive attitude, patience and knowledge. His attention to detail was amazing from the beginning, even the "small" touches like writing a "Thank You" card on the delivery day, and "issuing" a new vehicle "Birth Certificate", were truly original and nice, making a joy my first day of ownership. I am very satisfied with the high level of Zack's customer service, and will strongly recommend him to anyone, who is in the market for a new vehicle. Zack is a real, hard to find gem in the car selling industry, and his genuine positive energy makes the difference. Thank you for your help, Zack! The future belongs to people like you! Ivan More

New Mazda CX-5 Customer Zack was very responsive and attentive throughout the entire buying process. He was an absolute pleasure to deal with. Doc signing was quick and has Zack was very responsive and attentive throughout the entire buying process. He was an absolute pleasure to deal with. Doc signing was quick and hassle-free. Thank you Zack! More

Purchase of Mazda CX 5 I contacted Mazda of Farmington in regards to a Mazda CX 5 2019. Z called me back within the hour. Z was professional and courteous on the phone. I I contacted Mazda of Farmington in regards to a Mazda CX 5 2019. Z called me back within the hour. Z was professional and courteous on the phone. I asked Z if she could give me a quote on a red 2019 CX5 sign and drive. Z quoted a competitive price and said she would have to order the car. Z gave me updates throughout the day and did get the car the very next day. Z took the anxiety out of car buying and our transaction went smoothly. I will definitely recommend Z and Farmington Mazda to all my friends and family. More

Great place. Easy transaction Zack was great to work with. Talked to him over email and then telephone. Once I was in the dealership nothing changed. All prices quoted were hono Zack was great to work with. Talked to him over email and then telephone. Once I was in the dealership nothing changed. All prices quoted were honored. Car was perfect and exactly as advertised! More

smooth purchase Zack was great. Very helpful and accommodating. The whole experience was friction-free. The document signing was quick and easy with information being Zack was great. Very helpful and accommodating. The whole experience was friction-free. The document signing was quick and easy with information being presented but no pressure being applied. More

New car purchase We couldn't be happier with our experience buying our new car. Zack was absolutely the best. He was informative and a pleasure to deal with. Thank yo We couldn't be happier with our experience buying our new car. Zack was absolutely the best. He was informative and a pleasure to deal with. Thank you Zack! More

If you want to buy a car, buy Mazda from Zack Why buy a Mazda? When I started my car research, I actually thought to buy a Toyota RV4 or Lexus NT300 because I was a Toyota owner. With the resea Why buy a Mazda? When I started my car research, I actually thought to buy a Toyota RV4 or Lexus NT300 because I was a Toyota owner. With the researches I did, I realized why don’t I consider something new like Mazda CX-5. Then I start to learn more about how Mazda engineers design and manufacture the current generation CX-5. With the new generation souls design and skyactive technology, the current generation Mazda CX-5 is the perfect combination of the luxury look and fuel economy. The combination will reach a different level if you also add the premium package. It will make you find excuses to drive your CX-5. Since I had it, i am always very happy that I made an excellent decision. CX-5 is the car that everybody should consider if he is in a search for a crossover. Zoom Zoom! Why buy from Zack. If you want to buy a Mazda, Mazda247 can be a very good source to track the price national wide. According to Mazda247.com, Michigan is definitely not the best state to buy a Mazda because dealers from California, New York, or DC will have their crazy price to attract you to buy from them. However, for the most of the locals that don’t want to buy a car from a different state and spend days to drive it back to Michigan, a good dealer like Zack, is what you really need to buy a car from. During my multiple visits, he was super patient and never be pushy. He was also willing to provide a competitive price to beat other dealers. The entire experience was absolutely hassle free and 100% happy happy and happy. If you want to buy a car, buy Mazda from Zack!!! More

Smooth and Professional Stopped by here on a whim to see about a 2019 model that wasn't supposed to be available yet. There was one sitting on the lot. Zack introduced hims Stopped by here on a whim to see about a 2019 model that wasn't supposed to be available yet. There was one sitting on the lot. Zack introduced himself, let us take it for a test drive, and allowed me to place a deposit to hold the car while I arranged financing. He kept in touch without being pushy, never bothered me, and let me lead the process. He also beat the best price I had been given anywhere else. When I went to pick up the car, it had been detailed fresh and perfectly and was sitting in the showroom with a big bow on it. The pick up process was great. Fast, simple, and nothing high pressure at all. Zack made sure I was comfortable with everything in the car before I left the dealership that day. The dealership itself is modern, nice, and reflects the design direction that Mazda has taken with their product. Everyone I had contact with was professional, no-pressure, and no "sales tactics." I couldn't be happier with this. It's on par with how I was treated at a BMW dealer when buying a car twice the price of this one. (Which incidentally wasn't twice as good of a car as the Mazda.) I highly recommend this dealership if you're looking to purchase a Mazda. More

Zack is terrific! Zack was incredibly responsive via email and very helpful. He was very nice and laid-back, and did not pressure us at all. He provided one of the best Zack was incredibly responsive via email and very helpful. He was very nice and laid-back, and did not pressure us at all. He provided one of the best customer service experiences I have ever had. I will be recommending him to anyone who wants a Mazda. More

Amazing dealership! Very friendly and informative staff! They took their time answering all of my questions. Even though the color and model of my choice was not original Very friendly and informative staff! They took their time answering all of my questions. Even though the color and model of my choice was not originally available, they were able to locate one and deliver it faster than expected. I’m very impressed with their service and professionalism. More