Suburban Mazda of Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 595 reviews
New car purchase We couldn't be happier with our experience buying our new car. Zack was absolutely the best. He was informative and a pleasure to deal with. Thank yo We couldn't be happier with our experience buying our new car. Zack was absolutely the best. He was informative and a pleasure to deal with. Thank you Zack! More
If you want to buy a car, buy Mazda from Zack Why buy a Mazda? When I started my car research, I actually thought to buy a Toyota RV4 or Lexus NT300 because I was a Toyota owner. With the resea Why buy a Mazda? When I started my car research, I actually thought to buy a Toyota RV4 or Lexus NT300 because I was a Toyota owner. With the researches I did, I realized why don’t I consider something new like Mazda CX-5. Then I start to learn more about how Mazda engineers design and manufacture the current generation CX-5. With the new generation souls design and skyactive technology, the current generation Mazda CX-5 is the perfect combination of the luxury look and fuel economy. The combination will reach a different level if you also add the premium package. It will make you find excuses to drive your CX-5. Since I had it, i am always very happy that I made an excellent decision. CX-5 is the car that everybody should consider if he is in a search for a crossover. Zoom Zoom! Why buy from Zack. If you want to buy a Mazda, Mazda247 can be a very good source to track the price national wide. According to Mazda247.com, Michigan is definitely not the best state to buy a Mazda because dealers from California, New York, or DC will have their crazy price to attract you to buy from them. However, for the most of the locals that don’t want to buy a car from a different state and spend days to drive it back to Michigan, a good dealer like Zack, is what you really need to buy a car from. During my multiple visits, he was super patient and never be pushy. He was also willing to provide a competitive price to beat other dealers. The entire experience was absolutely hassle free and 100% happy happy and happy. If you want to buy a car, buy Mazda from Zack!!! More
Smooth and Professional Stopped by here on a whim to see about a 2019 model that wasn't supposed to be available yet. There was one sitting on the lot. Zack introduced hims Stopped by here on a whim to see about a 2019 model that wasn't supposed to be available yet. There was one sitting on the lot. Zack introduced himself, let us take it for a test drive, and allowed me to place a deposit to hold the car while I arranged financing. He kept in touch without being pushy, never bothered me, and let me lead the process. He also beat the best price I had been given anywhere else. When I went to pick up the car, it had been detailed fresh and perfectly and was sitting in the showroom with a big bow on it. The pick up process was great. Fast, simple, and nothing high pressure at all. Zack made sure I was comfortable with everything in the car before I left the dealership that day. The dealership itself is modern, nice, and reflects the design direction that Mazda has taken with their product. Everyone I had contact with was professional, no-pressure, and no "sales tactics." I couldn't be happier with this. It's on par with how I was treated at a BMW dealer when buying a car twice the price of this one. (Which incidentally wasn't twice as good of a car as the Mazda.) I highly recommend this dealership if you're looking to purchase a Mazda. More
Amazing dealership! Very friendly and informative staff! They took their time answering all of my questions. Even though the color and model of my choice was not original Very friendly and informative staff! They took their time answering all of my questions. Even though the color and model of my choice was not originally available, they were able to locate one and deliver it faster than expected. I’m very impressed with their service and professionalism. More
Zack is terrific! Zack was incredibly responsive via email and very helpful. He was very nice and laid-back, and did not pressure us at all. He provided one of the best Zack was incredibly responsive via email and very helpful. He was very nice and laid-back, and did not pressure us at all. He provided one of the best customer service experiences I have ever had. I will be recommending him to anyone who wants a Mazda. More
No pressure, easy purchase Zach was kind, attentive, and did not pressure me into a purchase but did guide me and respond to my needs. I came in with an idea and he helped from Zach was kind, attentive, and did not pressure me into a purchase but did guide me and respond to my needs. I came in with an idea and he helped from there. The process was very smooth and comfortable. I could see myself continuing to work with this dealership in the future. More
Consistently great service Sonya has helped me lease my last 3 vehicles and I will always go back to her. She understands my needs and wants as they change with my family. She Sonya has helped me lease my last 3 vehicles and I will always go back to her. She understands my needs and wants as they change with my family. She always takes the time to fully explain all aspects of the process and she ensures that I don't leave with any questions or doubts. She is so warm and giving of her time and expertise. More
Amazing customer services He helped me find the perfect car for the perfect price. Must see spoke both English and Arabic. Best and nicest sales man out there must see!! He helped me find the perfect car for the perfect price. Must see spoke both English and Arabic. Best and nicest sales man out there must see!! More
Best sales manager He is great and provided you with all information. He provided good options which are suitable for my needs. They responds quickly and process your do He is great and provided you with all information. He provided good options which are suitable for my needs. They responds quickly and process your documents quickly. More
AmaZing!! I went to Suburban Mazda to look at a Mazda3. I had previously spoken with Z on the phone, so I asked for her when I went there. I had read reviews, a I went to Suburban Mazda to look at a Mazda3. I had previously spoken with Z on the phone, so I asked for her when I went there. I had read reviews, and she has many great ones. Now I know why. She was friendly, yet very calm and professional. Once I sat in the Mazda3 to take a test drive, it just felt right. I was excited for the first time in my car search! I like to lease, and Z offered a great lease plan. I made my decision that day. She was working with other customers at the same time, but I never felt neglected. She kept checking in with me and apologizing. No apology needed. She didn't know I was coming in at that time yet she worked it out. I will definitely see Z for my future car needs. More