Suburban Mazda of Farmington Hills

Zack is great at customer service. He is informative, sincere and easy going. I showed up unexpected to buy out my lease and he made it an amazing experience. sincere and easy going. I showed up unexpected to buy out my lease and he made it an amazing experience. More

We enjoyed Zack. We had to wait for almost 3 hours to finalize the paperwork, Zack kept us company with good conversation and coffee. Our daughter, a three time Mazda buyer, will be in to see him. finalize the paperwork, Zack kept us company with good conversation and coffee. Our daughter, a three time Mazda buyer, will be in to see him. More

Zack was very pleasant and easy to work with and was also quick to respond to questions/emails prior to my coming into the dealership. Everything when getting the new car went more quickly and smoothly than quick to respond to questions/emails prior to my coming into the dealership. Everything when getting the new car went more quickly and smoothly than I anticipated. I had some hesitation dealing with a new rep since Diane retired, but those concerns quickly evaporated. Easily recommend working with him. More

Zack went above and beyond to correct a mistake made by a sister dealership and turned a frustrating experience into an entirely positive one. Straightforward, honest and helpful. We just purchased another sister dealership and turned a frustrating experience into an entirely positive one. Straightforward, honest and helpful. We just purchased another vehicle a month ago and had such a better experience with Zach. Definitely a measurable difference. More

I leased a Mazda CX-5 from Z. She walked me though many models of the vehicle and explained the difference in every one. Very knowledgeable. Z explained how everything worked in the car, which was great. models of the vehicle and explained the difference in every one. Very knowledgeable. Z explained how everything worked in the car, which was great. Took it for a test spin, loved it and leased it. The paperwork was seamless and she emailed the following day, and a week after to make sure I was satisfied. Z is a great asset to the company. Tom More

Zach sold us our new car. He was phenomenal and answered any questions we had about our new vehicle, even when I came in a few days later with more! This is our fourth Mazda and we’re so happy we bought her any questions we had about our new vehicle, even when I came in a few days later with more! This is our fourth Mazda and we’re so happy we bought her!! More

I enjoy working with Zack and I think he is a fine asset to his dealership. Zack does not give the impression of wanting to "make a sale". Rather, he gives the impression that he wants to assist people with to his dealership. Zack does not give the impression of wanting to "make a sale". Rather, he gives the impression that he wants to assist people with obtaining the car that works for them. He also takes the time to answer any question thrown his way, before and after he makes a sale. I recommend Zack as a sales agent, especially if you are looking to work with someone who is friendly and kind. More

Zak and Lou were great to work with! Usually when a deal sounds too good to be true it doesn't happen! But nope, it happened! sounds too good to be true it doesn't happen! But nope, it happened! More

We recently got our first Mazda CX5 from Suburban Mazda. Zack Maki helped us locating our SUV as we needed some absolute must features in the car we were looking. Very happy with his professional attitude a Zack Maki helped us locating our SUV as we needed some absolute must features in the car we were looking. Very happy with his professional attitude and want to acknowledge that. Also Matt was very helpful with the paperwork. More

Just got the brand new Mazda CX-5 and Zahara provided the best customer service I have ever experienced at the dealer. She answered all of my questions and concerns as well as was always available to talk to best customer service I have ever experienced at the dealer. She answered all of my questions and concerns as well as was always available to talk to through the phone messages and emails. Overall, 5/5 experience! More