Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban INFINITI of Troy
Troy, MI
139 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 139 reviews
March 01, 2018
Great overall! Boris did an excellent job helping me get the best finance rate and working with me on getting the right price for the vehicle I purchased. I was very Boris did an excellent job helping me get the best finance rate and working with me on getting the right price for the vehicle I purchased. I was very satisfied with the customer service and I would be happy to work with Boris again in the future as I never felt pressured to work with them and earn their business. More
by Anonymous
Employees Worked With
Boris Brodsky
Helpful October 17, 2017
We love Joe! We purchased our first car from Joe and love it. He was so helpful, personable, and patient with us, and we trusted that he had our best interest at h We purchased our first car from Joe and love it. He was so helpful, personable, and patient with us, and we trusted that he had our best interest at heart. When we picked up the car, it was nicely cleaned and detailed and the "checkout" process was smooth and easy. We will definitely be back when we are looking to buy our next car! More
by AlizaT
Employees Worked With
Joe McGuckin
October 16, 2017
Great experience! Joe was extremely helpful during this process! We were transferred into his care within just a few minutes of being there and then took the car for a Joe was extremely helpful during this process! We were transferred into his care within just a few minutes of being there and then took the car for a test drive quickly after. He was very friendly and was able to get us a great deal! I would definitely recommend Joe and Suburban INFINITI of Troy. More
by CH
Employees Worked With
Joe McGuckin
September 17, 2017
Great service! Brenna is a great person to work with. She's very personable and replies in a timely matter when you have any questions. If she doesn't know the answe Brenna is a great person to work with. She's very personable and replies in a timely matter when you have any questions. If she doesn't know the answer, she will get it right away. If you want to work with someone who puts your needs first, give her a call and set up an appointment! You won't be disappointed. More
by JC
Employees Worked With
Brenna Fortune
June 29, 2017
QX30 Lease Experience we walked in the showroom and within few minutes Gary walked in if he can help us. We let him know what we were looking for. Gary patiently heard us a we walked in the showroom and within few minutes Gary walked in if he can help us. We let him know what we were looking for. Gary patiently heard us and understood our requirement. He immediately arranged for Test drive. We were impressed with Gary service and end up leasing QX 30. Excellent delivery experience --- he spend almost half an hour in explaining each and every feature of the car. Will strongly recommend Gary to any prospective buyer. Kudos to Gary !!! More
by Sam
Employees Worked With
Gary Davis
May 13, 2017
QX80 Lease Experience I just leased a new vehicle form the Suburban INFINITI of Troy. Our Sales Consultant, Emery Northington, was top notch. He has amazing attention to I just leased a new vehicle form the Suburban INFINITI of Troy. Our Sales Consultant, Emery Northington, was top notch. He has amazing attention to details and make this a great experience. I would highly recommend getting a vehicle from this dealership and make sure you use Emery. More
by chrisralph11
Employees Worked With
Emery Northington
March 17, 2017
Buying experience and service. Patrick was very attentive and helpful when we came to look at a Nissan Pathfinder. I mentioned to my wife that it didn't have many exciting electroni Patrick was very attentive and helpful when we came to look at a Nissan Pathfinder. I mentioned to my wife that it didn't have many exciting electronic features as Patrick prepared the vehicle for our test drive. After we got back with the Pathfinder, Patrick had a Nissan Rogue warming up for us to look at. He said it had a lot of the electronic features I was looking for. We took it for a test drive and my wife and I were sold on it. That shows Patrick listens to his customers, to find them the vehicle their looking for. Tom was also very helpful in answering any questions we had. More
by Avolker
Employees Worked With
Patrick Corbett, Tom Sicheneder
March 15, 2017
Amazing Experience!!!! Oleg, was very good in letting me decide and was not pushy, like a lot of sales people in this industry do. Erick the financial man, was good at exp Oleg, was very good in letting me decide and was not pushy, like a lot of sales people in this industry do. Erick the financial man, was good at explaining all the details in the prices, to gap insurance, rims and tires and all the other questions that deals with costs and payments on a vehicle. And lastly, Tom Sicheneder made the whole experience Amazing. Tom is very knowledgeable in his vehicle. He has great personality and listens to all the details you want in a vehicle and that is what I like in a person when I am shopping for a vehicle. Hands down to all and I definitely recommend going to this Infiniti of Troy for ANY type of vehicle! Thank You to all that made it happen in finding my Range Rover! More
by benkowe
Employees Worked With
Erick Fair, Oleg Kovtun, Tom Sicheneder
March 13, 2017
Great experience! Patrick was very helpful and went above and beyond with answering all the questions my Mom had about the car that I was buying. His laugh is infecti Patrick was very helpful and went above and beyond with answering all the questions my Mom had about the car that I was buying. His laugh is infectious! I would definitely recommend this dearship and most definitely ask for Patrick Corbett. More
by Smith1268
Employees Worked With
Patrick Corbett
March 10, 2017
Great Customer Service Patrick Corbett was very nice, professional and answered all my questions honestly and with a positive attitude. I will do business with him again. Gr Patrick Corbett was very nice, professional and answered all my questions honestly and with a positive attitude. I will do business with him again. Great and wonderful experience. More
by Coby331
Employees Worked With
Patrick Corbett
