Suburban Hyundai of Troy

Excellent customer service I highly recommend this dealership. Ben is a knowledgeable, low pressure salesperson and the entire dealership is a very relaxed atmosphere. I had p I highly recommend this dealership. Ben is a knowledgeable, low pressure salesperson and the entire dealership is a very relaxed atmosphere. I had previous experience with this dealership when I came in with a different Hyundai to get new windshield wiper blades. A representative from the service department installed them for me which was greatly appreciated. Overall, excellent customer service. More

Lease a new Santa Fe Just had the best service by Paul Alexander. Always have been treated so well in that dealership, would go back for my car services and recommend the Just had the best service by Paul Alexander. Always have been treated so well in that dealership, would go back for my car services and recommend the dealership to my friends. More

Satisfied Customer I'm very glad I chose this car and the dealership. You can't beat the warranty and it's a well made car. Not to mention, for all the options I got, it I'm very glad I chose this car and the dealership. You can't beat the warranty and it's a well made car. Not to mention, for all the options I got, it was a great deal for the money. More

Great Customer Service My experience at Suburban Hyundai was excellent. Jamie Waters assisted me and from the time I walked in the door he was very kind, friendly, helpful My experience at Suburban Hyundai was excellent. Jamie Waters assisted me and from the time I walked in the door he was very kind, friendly, helpful and engaged. I felt like he really cared about showing me what I informed him I was looking for in a vehicle and he didn't try to sell me something I didn't express an interest in. I would highly recommend all my friends and family to visit Suburban Hyundai and ask for Jamie Waters. He is an all around great person to work with. I have not experienced great customer service like that in a long while. I received a great deal on my 2017 Sonata, they beat all the other dealerships I visited. More

Very Bad Service Advisor Scott Landreth I was scheduled to do a Door Latches recall (Safety Issuse) and oil service. After getting an email confirmation about all the job to be done on the c I was scheduled to do a Door Latches recall (Safety Issuse) and oil service. After getting an email confirmation about all the job to be done on the car , after reaching the service station at Suburban Hyundai, Troy Mi. I was told the recall for the door latches can't be done and only the the oil service will be done because the service advisor doesn't have enough man power.he also had a very bad attitude to apologise sarcastically.I would recommend everyone to look to any other service advisor or any other showroom for your service or repair needs as this is the second time it happened where the excuse was that they didn't have enough manpower. More

Sales team Good sales team. Ben was excellent. Showroom is a little Spartan and not particularly well appointed. I look for ward to having service done at the Good sales team. Ben was excellent. Showroom is a little Spartan and not particularly well appointed. I look for ward to having service done at the dealership and have the same high expectations.. More

Can't believe I bought a 2017 Very happy with my salesman, the dealership, and my car. thank you. I was in a car accident so prior to this I was happy with zero payments on my 200 Very happy with my salesman, the dealership, and my car. thank you. I was in a car accident so prior to this I was happy with zero payments on my 2006 Hundi, Ben helped me see with the dealer incentives a new car was the was to go. He took time with me and worked out several options until I found the car that screamed take me home. More

Great Deals They just gave me what I was looking for at the right price at the right moment. I will return for a second car lease. They just gave me what I was looking for at the right price at the right moment. I will return for a second car lease. More

See previous section Review completed in previous section. Please see that section for both positive and negative reviews. In summary did not like the approach the finance Review completed in previous section. Please see that section for both positive and negative reviews. In summary did not like the approach the finance guy had in regard to the extended warranty. Felt he was deceptive despite our questions to obtain straight forward information. We did really enjoy working with Macgreger the salesman. More

J Waters I am not sure about which car I wanted purchase or lease. J Waters took the time to describe the differences between different cars. He also took my o I am not sure about which car I wanted purchase or lease. J Waters took the time to describe the differences between different cars. He also took my out on test drive to show me all the features of the Tuscon. I am now leaning to purchasing this car from this dealership and salesman More