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Suburban Hyundai of Troy
Troy, MI
351 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 351 reviews
March 27, 2017
Got it right in the end Purchased a CPO 2016 Veloster Turbo for my wife on 22 March 2017. 2 days later, had check engine light, airbag light, ABS light and brake light lit. S Purchased a CPO 2016 Veloster Turbo for my wife on 22 March 2017. 2 days later, had check engine light, airbag light, ABS light and brake light lit. Speedometer was inoperative along with power steering and throttle response was lagging. Arranged with Hyundai Assurance to have car towed to nearest Hyundai dealer that evening. Car didn't show up to dealer until next day. In addition, even though the dealer's service department is open on Saturdays, they don't perform any services on Saturday. While the entire fiasco started off rough, the dealership provided my wife with a loaner and took the time to explain to her what the problem was and how they addressed it. In the end, she was happy and that's all I really wanted in the first place. More
by YellowC4S
Employees Worked With
don't remember
March 25, 2017
Awesome service Service was great. And the process was very quick! Adam was very helpful and understanding. I would definitely return to suburban Hyundai. Everyone wa Service was great. And the process was very quick! Adam was very helpful and understanding. I would definitely return to suburban Hyundai. Everyone was friendly and helped with the process. More
by Ealbert
Employees Worked With
Adamm Davis, Paul Alexander
March 25, 2017
Superior Experience I visited a few Hyundai Dealerships looking for a car. Suburban was the best. It was like it was meant to be. When I first walked in, Paul was sittin I visited a few Hyundai Dealerships looking for a car. Suburban was the best. It was like it was meant to be. When I first walked in, Paul was sitting at the door. He greeted me and my mom and took us to his cubicle. He was very patient and thorough. He answered all of my questions. He did not try to push me into buying something I did not want. He wrote out all of the figures. He gave me a great deal on my 2017 Hyundai Sonata. His manager was also kind and professional. My mom is a very tough to please, but Paul charisma and character won her over. I recommend anyone to come to Suburban Hyundai and ask for Paul. He will take goo care of you and make sure you find the car of your dreams. More
by mrcincodemayo
Employees Worked With
Adamm Davis, Paul Alexander
March 23, 2017
Professional Thank you Ben and Adamm for a very professional, quick and pleasant experience when getting my new Santa Fe. Will come back again when my lease is up. Thank you Ben and Adamm for a very professional, quick and pleasant experience when getting my new Santa Fe. Will come back again when my lease is up. More
by Robert
Employees Worked With
Adamm Davis, Ben Sliwinski
March 17, 2017
New car introduction. Ben was very helpful in explaining all of the features of our new Santa Fe. We love the car. All of the features are a bit overwhelming but getting to Ben was very helpful in explaining all of the features of our new Santa Fe. We love the car. All of the features are a bit overwhelming but getting to know them is fun. More
by rboehle4313
Verified CustomerEmployees Worked With
Ben Sliwinski, Joe Bulszewicz
March 14, 2017
Hyundai Santa Fe SE Excellent vehicle, lots of truck for the money. It's an absolute pleasure to drive, I feel very safe in it. Looking forward to my first road trip Excellent vehicle, lots of truck for the money. It's an absolute pleasure to drive, I feel very safe in it. Looking forward to my first road trip! I think I may be going over my lease miles allowed! More
by justonecow
Employees Worked With
Joe Bulszewicz, Paul Alexander
March 12, 2017
Lease of G90 from Suburban Hyundai While I knew the vehicle I wanted, from the time I walked in the door and was greeted until I drove my least G90 home a few days later, this was one o While I knew the vehicle I wanted, from the time I walked in the door and was greeted until I drove my least G90 home a few days later, this was one of the easiest and best car transactions experienced in over fifty years. While it has only been a week and one-half since delivery, and I am still learning how to use the features, the G90 is equaling, and in many cases, exceeding my expectations. More
by lewistann
Employees Worked With
Joe Jonsky, Ben Sliwinski
March 11, 2017
Buying a car Buying a new car can be a very unpleasant and almost painful experience. Paul Alexander at Suburban Hyundai went out of his way to make it as smooth Buying a new car can be a very unpleasant and almost painful experience. Paul Alexander at Suburban Hyundai went out of his way to make it as smooth and effortless as possible. He is an exceptional salesman and I recommend him highly. FM More
by FM
Employees Worked With
Financing employee was very efficient , Adamm Davis, Paul Alexander
March 10, 2017
Genesis G80 Great team of people. From the beginning when I called ahead asked to have a Genesis G80 vehicle ready to drive, Adam greeted me at the door and took Great team of people. From the beginning when I called ahead asked to have a Genesis G80 vehicle ready to drive, Adam greeted me at the door and took us in his office and showed us what they had. He introduced us to Ben who was great. Because my car has special adaptation; they were so patient and offered for me to take the car home and try it out for a couple days to see if it would work for me. The rest is history; I purchased the car and the deal was fair. Joe B was great in working with me on the finances. Overall a great experience. More
by docandrews
Employees Worked With
Adam - General Manager, Ben Sliwinski, Joe Bulszewicz
March 09, 2017
Great experience Huge selection if vehicles available. This is my 5th Hyundai in the last 7 years. Sales person took ample of time to explain all the features about my Huge selection if vehicles available. This is my 5th Hyundai in the last 7 years. Sales person took ample of time to explain all the features about my new Hyundai Tucson. Definitely recommend. More
by aco100us
Employees Worked With
Joe Bulszewicz
