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108 Reviews of Suburban Honda - Service Center
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May 17, 2014
Service For the most part our experience was great. Price for Navigation system repair was high, but explained a set price. Only disappointment was not being For the most part our experience was great. Price for Navigation system repair was high, but explained a set price. Only disappointment was not being "in the loop" when the repaired unit had returned as we had to call several times, no initial contact from the dealership. More
by lanifox2
Employees Worked With
Jeff Smith
March 18, 2014
I have never had a bad experience dealing with the service center employees. Have always been given a friendly greeting and listened to no matter how strange a problem I bring to the shop. Problems service center employees. Have always been given a friendly greeting and listened to no matter how strange a problem I bring to the shop. Problems are normally resolved on one visit. I have usually dealt with Bob, Julie, or Jeff and their attention to detail and manifestation of actual concern and interest in my experience with Honda service is a major reason I plan to stick with Suburban Honda - service or sales. More
by chazmcd
Employees Worked With
Jeff Smith
February 25, 2014
Everyone was very friendly. I got a quick appointment, and they took as long with the car as they said they were going to- no delays. They have free muffins/coffee in the waiting room, which is nice. The and they took as long with the car as they said they were going to- no delays. They have free muffins/coffee in the waiting room, which is nice. The shuttle drove me to work, which was clean and the driver was friendly. I recommend this dealer for service. I know nothing about cars, so I could have been robbed blind with the $800 I paid for "routine maintenance" on my 2007 accord with 85000 miles, but I'm an optimist and I'm going to believe that everything they did was in my best interest. More
by drhans1022
Employees Worked With
Shawn
December 31, 2013
Jeff was great. The gals in the cashier office were pleasant and professional. When I presented a $10 off any service after I already paid for my service, the were very nice and refunded 10.00 from my pleasant and professional. When I presented a $10 off any service after I already paid for my service, the were very nice and refunded 10.00 from my account. Good job Suburban Honda. More
by chrismass1
Employees Worked With
Jeff Smith
December 30, 2013
Service to clean fuel system was done within an hour. Change of wiper blades also done at this time. Costs were reasonable. Satisfied. I have no more to say. Change of wiper blades also done at this time. Costs were reasonable. Satisfied. I have no more to say. More
by kingcoal
Employees Worked With
Jeff Smith
December 18, 2013
Requested Suburban Honda to check battery because of cold weather. Checked battery and found it was substantially underpower. They had a good stock of service batteries and were able to accommodate an oi weather. Checked battery and found it was substantially underpower. They had a good stock of service batteries and were able to accommodate an oil change as well. I was in and out in about an hour and a half. More
by kingcoal
Employees Worked With
Jeff Smith
October 08, 2013
friendly personable service and comfort of waiting area. However, this is the stupid part of the review. If you ask the questions, then the comments should be optional. Nevertheless, I like the enviro However, this is the stupid part of the review. If you ask the questions, then the comments should be optional. Nevertheless, I like the environment in service and I had the pleasure of working with jeff smith in the Acura side. He is a value and asset to the surburban family. More
by antoniostokes
Employees Worked With
Jeff Smith
October 03, 2013
The guy who led me to the service and explained the process was very kind and informative. I'm totally satisfied with this dealership with the oil change, battery replacement, and wheel alignment. process was very kind and informative. I'm totally satisfied with this dealership with the oil change, battery replacement, and wheel alignment. More
by netforce
Employees Worked With
Larry, Bob Spurgeon
