103 Reviews of Suburban Honda - Service Center
Service Excellence I always get great service at Surbuban Honda! Never a hard sale and always top notch work! Anytime I need work done on my vehicle I know I can trus I always get great service at Surbuban Honda! Never a hard sale and always top notch work! Anytime I need work done on my vehicle I know I can trust the diagnosis and am assured the work is done right. I would recommend anyone looking for honest professionals to look know further than Surbaban Honda service department. You know you made the right choice from the time you pull your vehicle into the service bay. More
Oil change and tire rotation They treat you like family. Went in for maintenance but I will definately take my car in for all future needs. I usually do my own oil changes which They treat you like family. Went in for maintenance but I will definately take my car in for all future needs. I usually do my own oil changes which is why I have price 4 stars but my advisor, Shawn found me a coupon and saved me an additional $12 which I am most grateful for. Good experience. Thanks Shawn and Denise! More
2010 HONDA ACCORD B1 service I have had my car for about 5 months and it recently notified me that it needed service, a "B1" service to be specific. After researching what a "B1" I have had my car for about 5 months and it recently notified me that it needed service, a "B1" service to be specific. After researching what a "B1" service would entail I began calling different Honda dealerships and getting quotes (sn: I have always done basic maintenance on my cars but since purchasing this vehicle which is by far the newest car I have ever owned I decided to leave service and repairs to the professionals). Long story short every Honda service center I called quoted me anywhere from $145 w/ coupon to $165 for a "B1" service plus I had to book an appt 48 hours ahead of time. I was referred to Suburban Honda in Farmington Hills yesterday and decided to call them. I spoke to a Jeff who not only told me I could come in that same day but it would only cost $99 for the service, talk about winning! I hung up and within 20 minutes I was at the dealership my car was in the bay with the hood up and work had began. The best part was not just the excellent service I recieved from Jeff but turned out the service wasn't even $99 but $83.60. I was in and out in less than an hour with a big smile on my face. Suburban Honda in Farmington Hills, you out did yourselves in my estimation! Thanks, I will definitely be back! More
Wonderful Service Center I have visited Suburban Honda several times. With the exception of one visit, I have found the service satisfactory. Even with the exception of the o I have visited Suburban Honda several times. With the exception of one visit, I have found the service satisfactory. Even with the exception of the one visit, the employees worked until the problem was solved and did not charge me extra. They even paid for a rental for a few days. The most recent visit went very well. It did not take long and the service was satisfactory. Shawn is always pleasant and takes the time to explain the repairs or why something needs to be replaced. He also lets me know if something can wait till the next maintenance visit and what repairs I should consider in the future. There is never any pressure to get something fixed. I would recommend Suburban Honda and definitely Shawn Nagappa. More
Replaced Starter on my CR-V This is the most honest Dealership in Michigan, The service adviser and mechanic made sure the car was perfect before letting us have the car for my This is the most honest Dealership in Michigan, The service adviser and mechanic made sure the car was perfect before letting us have the car for my son. I'm a Honda owner for life and will only take my cars to Suburban Honda . You can TRUST them! Thank You very Much More
oil change and recall fix The appointment making process was smooth and efficient. The car was done at the approximate time that was given. The oil change is a great price! The appointment making process was smooth and efficient. The car was done at the approximate time that was given. The oil change is a great price! More
Poor Service Experience I brought my Honda Civic si to the dealership to repair a slipping clutch. It cost me $125.17 for Shawn Nagappa to give me an estimate of $2,500.00. I brought my Honda Civic si to the dealership to repair a slipping clutch. It cost me $125.17 for Shawn Nagappa to give me an estimate of $2,500.00. I paid the ransom and brought the car to a local independent auto shop that did a great job for $900.00. Don't walk away from Suburban Honda, RUN AWAY from Suburban Honda!!! More
Great service I am a regular customer to Suburban honda.I find the customer treatment and price for the service very reasonable .I would recommend Suburban to every I am a regular customer to Suburban honda.I find the customer treatment and price for the service very reasonable .I would recommend Suburban to everyone !! More
Just a small minor comment Total quality was great. The only thing I'm not 100% satisfied is my steering wheel & seat positions were adjusted and had not been put back this time Total quality was great. The only thing I'm not 100% satisfied is my steering wheel & seat positions were adjusted and had not been put back this time. I understand adjusting the seat position is okay so it is fine, but not the steering wheel. Not really a big deal but just wanted to bring this up. More
Great service you can trust as always. Have my daughter bring in her car and know they will take care of her and that I do not have to worry. as always. Have my daughter bring in her car and know they will take care of her and that I do not have to worry. More