Suburban Honda - Service Center

As always, a great service experience at Suburban Honda This is the best service department at any dealership I have ever used -- they are friendly, helpful and willing to take the time to identify exactly This is the best service department at any dealership I have ever used -- they are friendly, helpful and willing to take the time to identify exactly what the problem is. When I had a problem with my audio, and the handsfree link company gave them a partial solution, they were willing to sit in my car with me and figure out exactly how to correct the issue with a solution if it happens again -- PRICELESS service!!! They are so wonderful, that when we went to buy a used car for our sixteen year old son, this is where we went. More

Airbag Recall and oil change As always, the service here is excellent! I live less than half a mile from LaFontaine Honda in Dearborn and refuse to go there because of there terri As always, the service here is excellent! I live less than half a mile from LaFontaine Honda in Dearborn and refuse to go there because of there terrible customer service and inept mechanics. I purchased my Pilot from Suburban and there they treated me so well that I will always return. More

Great This is a nice, friendly dealership. Everyone I came in contact with was friendly, professional, and greeted me with a smile. I didn't have to deal This is a nice, friendly dealership. Everyone I came in contact with was friendly, professional, and greeted me with a smile. I didn't have to deal with anyone trying to up-sell me. The price was also right. The dealership is also clean. It's nice when you are waiting for your car to be in a clean environment! More

Excellent Service Done Quickly! I trust Suburban Honda and Bob Spurgeon to keep my Hondas working well. I trust their assessment of the problem and the work is always done quickly I trust Suburban Honda and Bob Spurgeon to keep my Hondas working well. I trust their assessment of the problem and the work is always done quickly and right the first time! More

Recall work and major repair work for 2004 Pilot This is the dealership where I purchased my car and the only place where it has been serviced. The workmanship is reliable. Service representative l This is the dealership where I purchased my car and the only place where it has been serviced. The workmanship is reliable. Service representative listens to problems regardless of their magnitude, from major big to something as small as a lost CD. They head off problems before they are crippling. Have no complaints about this dealership and when I purchase another Honda it will be from Suburban Honda leaving them to do the maintenance exclusively. My daughter is also a customer of Suburban Honda who exclusively relies on Suburban Honda to service her civic. Excellent dealership/excellent service. More

Oil change and tire rotation They treat you like family. Went in for maintenance but I will definately take my car in for all future needs. I usually do my own oil changes which They treat you like family. Went in for maintenance but I will definately take my car in for all future needs. I usually do my own oil changes which is why I have price 4 stars but my advisor, Shawn found me a coupon and saved me an additional $12 which I am most grateful for. Good experience. Thanks Shawn and Denise! More

Service Excellence I always get great service at Surbuban Honda! Never a hard sale and always top notch work! Anytime I need work done on my vehicle I know I can trus I always get great service at Surbuban Honda! Never a hard sale and always top notch work! Anytime I need work done on my vehicle I know I can trust the diagnosis and am assured the work is done right. I would recommend anyone looking for honest professionals to look know further than Surbaban Honda service department. You know you made the right choice from the time you pull your vehicle into the service bay. More

2010 HONDA ACCORD B1 service I have had my car for about 5 months and it recently notified me that it needed service, a "B1" service to be specific. After researching what a "B1" I have had my car for about 5 months and it recently notified me that it needed service, a "B1" service to be specific. After researching what a "B1" service would entail I began calling different Honda dealerships and getting quotes (sn: I have always done basic maintenance on my cars but since purchasing this vehicle which is by far the newest car I have ever owned I decided to leave service and repairs to the professionals). Long story short every Honda service center I called quoted me anywhere from $145 w/ coupon to $165 for a "B1" service plus I had to book an appt 48 hours ahead of time. I was referred to Suburban Honda in Farmington Hills yesterday and decided to call them. I spoke to a Jeff who not only told me I could come in that same day but it would only cost $99 for the service, talk about winning! I hung up and within 20 minutes I was at the dealership my car was in the bay with the hood up and work had began. The best part was not just the excellent service I recieved from Jeff but turned out the service wasn't even $99 but $83.60. I was in and out in less than an hour with a big smile on my face. Suburban Honda in Farmington Hills, you out did yourselves in my estimation! Thanks, I will definitely be back! More

Wonderful Service Center I have visited Suburban Honda several times. With the exception of one visit, I have found the service satisfactory. Even with the exception of the o I have visited Suburban Honda several times. With the exception of one visit, I have found the service satisfactory. Even with the exception of the one visit, the employees worked until the problem was solved and did not charge me extra. They even paid for a rental for a few days. The most recent visit went very well. It did not take long and the service was satisfactory. Shawn is always pleasant and takes the time to explain the repairs or why something needs to be replaced. He also lets me know if something can wait till the next maintenance visit and what repairs I should consider in the future. There is never any pressure to get something fixed. I would recommend Suburban Honda and definitely Shawn Nagappa. More

Replaced Starter on my CR-V This is the most honest Dealership in Michigan, The service adviser and mechanic made sure the car was perfect before letting us have the car for my This is the most honest Dealership in Michigan, The service adviser and mechanic made sure the car was perfect before letting us have the car for my son. I'm a Honda owner for life and will only take my cars to Suburban Honda . You can TRUST them! Thank You very Much More