Suburban Honda - Service Center

Odyssey service I bought this van used from somewhere else. Took it back there for one oil change that took 3 hours. Have come back to Suburban since. They always tel I bought this van used from somewhere else. Took it back there for one oil change that took 3 hours. Have come back to Suburban since. They always tell me what needs to be done, what it will cost. They let me know if I can hold off on something for a while or need to do it right away. Will continue to bring my Odyssey here. This is my 2nd Odyssey. No one makes a vehicle this reliable. More

Great service every time I have been servicing my Honda Pilot at this dealership since I purchased in 2005. I always get great service and great value. I recommend it to every I have been servicing my Honda Pilot at this dealership since I purchased in 2005. I always get great service and great value. I recommend it to everyone. Bob Spurgeon is an excellent service consultant. More

Great Service I took my CRV 2012 in for service and Dave helped me to get the service. When I went to pick it up the technician was still working on it. When techni I took my CRV 2012 in for service and Dave helped me to get the service. When I went to pick it up the technician was still working on it. When technician got back from test drive he did take few minutes to explain what was the problem and what was done. I am very happy with the technician's explanation. More

Hassle free I recommend suburban Honda, I purchased my current car CRV.. I received the best offer from them, after shopping around in the area. The staff are I recommend suburban Honda, I purchased my current car CRV.. I received the best offer from them, after shopping around in the area. The staff are friendly and give you best offer available. Afterwards I started use them for both of my Honda cars for oil changes and any other services.. More

"Jeff" In the Service Dept ROCKS! I wanted to take a moment to compliment and THANK Jeff, who works in service for being so observant and for being so nice. I am leasing a brand new 2 I wanted to take a moment to compliment and THANK Jeff, who works in service for being so observant and for being so nice. I am leasing a brand new 2015 Honda Fit (which I love). Picked it up on Jan 22nd...went and bought new floor mats (wait, you are gonna love it), the last day I had used it was January 26th and on January 31st went to start my BRAND NEW CAR and it wouldn't start. I waited to call for a jump because the car was home, in our garage and the weather was so bad that I figured others deserved a jump before me. Got it jumped yesterday (Feb 10) and drove it over to Suburban thinking I needed to have it checked. Pulled in, Jeff came out to look at it...he sat in the car and it wouldn't start. He looked closely, said "wait a minute" and moved the front floor mat. GUESS WHAT? IT WAS MY FAULT! Not the car's! I didn't put the floor mat in properly and since I drive a stick, the clutch wouldn't go all the way down due to the floor mat being in the way. I was BEYOND embarrassed. To Jeff's credit, he NEVER LAUGHED! He was so kind, telling me it could have happened to anyone. I am grateful he was so observant and solved the problem INSTANTLY without the having to be serviced. So, the next time your NEW car doesn't start.........CHECK YOUR MATS!! THANK YOU JEFF for being so kind! More

As always, a great service experience at Suburban Honda This is the best service department at any dealership I have ever used -- they are friendly, helpful and willing to take the time to identify exactly This is the best service department at any dealership I have ever used -- they are friendly, helpful and willing to take the time to identify exactly what the problem is. When I had a problem with my audio, and the handsfree link company gave them a partial solution, they were willing to sit in my car with me and figure out exactly how to correct the issue with a solution if it happens again -- PRICELESS service!!! They are so wonderful, that when we went to buy a used car for our sixteen year old son, this is where we went. More

Airbag Recall and oil change As always, the service here is excellent! I live less than half a mile from LaFontaine Honda in Dearborn and refuse to go there because of there terri As always, the service here is excellent! I live less than half a mile from LaFontaine Honda in Dearborn and refuse to go there because of there terrible customer service and inept mechanics. I purchased my Pilot from Suburban and there they treated me so well that I will always return. More

Great This is a nice, friendly dealership. Everyone I came in contact with was friendly, professional, and greeted me with a smile. I didn't have to deal This is a nice, friendly dealership. Everyone I came in contact with was friendly, professional, and greeted me with a smile. I didn't have to deal with anyone trying to up-sell me. The price was also right. The dealership is also clean. It's nice when you are waiting for your car to be in a clean environment! More

Excellent Service Done Quickly! I trust Suburban Honda and Bob Spurgeon to keep my Hondas working well. I trust their assessment of the problem and the work is always done quickly I trust Suburban Honda and Bob Spurgeon to keep my Hondas working well. I trust their assessment of the problem and the work is always done quickly and right the first time! More

Recall work and major repair work for 2004 Pilot This is the dealership where I purchased my car and the only place where it has been serviced. The workmanship is reliable. Service representative l This is the dealership where I purchased my car and the only place where it has been serviced. The workmanship is reliable. Service representative listens to problems regardless of their magnitude, from major big to something as small as a lost CD. They head off problems before they are crippling. Have no complaints about this dealership and when I purchase another Honda it will be from Suburban Honda leaving them to do the maintenance exclusively. My daughter is also a customer of Suburban Honda who exclusively relies on Suburban Honda to service her civic. Excellent dealership/excellent service. More