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Suburban Honda - Service Center

Farmington Hills, MI

4.4
108 Reviews

108 Reviews of Suburban Honda - Service Center

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September 17, 2013

The employee who waited on me was friendly and the wait time for my oil change and tire rotaion was short. My overall experience was more than satisfactory. More

by munozg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spurgeon
Sep 18, 2013 -

Suburban Honda responded

Thank you for the great review! We're always thrilled to hear stories of satisfied guests. Enjoy the rest of your week and be sure to stop back in to see us soon.

August 15, 2013

I LOVE Julie and have had her take care of me and my car(s) for YEARS! She is a doll! She listens to my Honda stories and is always knowledgeable and welcoming! More

by catchatcaren
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 15, 2013 -

Suburban Honda responded

Suburban Honda (and The Suburban Collection) is committed to perfection and providing our guests with the highest levels of satisfaction, so we're glad that Julie met that expectation in our service center today. Thank you for your business, we look forward to working with you again soon!

August 10, 2013

I have always gotten excellent service at Suburban. Generally Julie has been my service coordinator. She is my favorite and is very nice, pleasant, prompt and knowledgeable. Service is quick and I ge More

by alangator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 28, 2013

Great service always for past 10 years, Honesty and integrity are standard with the service department. Always available for consultation by phone. Trobleshooting is very accuate and repairs are great More

by pdcruz48374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spurgeon
July 04, 2013

Suburban Honda has been servicing my Honda Odyssey for the last 13 years. This dealership fixes things right the first time. Julie Danielson is my go- to person. Half the time, she is able to answer my More

by LindaDFriedland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 20, 2013

Kind service and a comfortable environment. I'm glad for the new extended hours. Service was smooth and fast. They were able to let me know about some other issues. It was a mo pressure environment! More

by Entropystereo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall
April 16, 2013

Jeff was great pricing service I requested and explaining the findings of potential up-coming service needed. Also your driver taking me home and picking me up to get my car was friendly and professional. More

by DaveCraig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
February 26, 2013

I brought my car in for repair because I was not happy with the place I was going to before. Everyone did a great job and you have a customer for life. Thank you so much. More

by kkonesky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 14, 2013

This was my first experience with Suburban Honda, and overall it was excellent. My car had to be towed to the dealership on a Saturday, and all of the employees, especially Jennifer in service, were ver More

by LoriGrein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
January 17, 2013

Car was purchased @ Suburban Honda. Service has been very good since purchase. I had an oil change and 45K work done. The car was ready 20 minutes prior to the ETA. More

by RGCAccord4106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Flo Cross, Bob Spurgeon
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