108 Reviews of Suburban Honda - Service Center
The employee who waited on me was friendly and the wait time for my oil change and tire rotaion was short. My overall experience was more than satisfactory. time for my oil change and tire rotaion was short. My overall experience was more than satisfactory. More
I LOVE Julie and have had her take care of me and my car(s) for YEARS! She is a doll! She listens to my Honda stories and is always knowledgeable and welcoming! car(s) for YEARS! She is a doll! She listens to my Honda stories and is always knowledgeable and welcoming! More
I have always gotten excellent service at Suburban. Generally Julie has been my service coordinator. She is my favorite and is very nice, pleasant, prompt and knowledgeable. Service is quick and I ge Generally Julie has been my service coordinator. She is my favorite and is very nice, pleasant, prompt and knowledgeable. Service is quick and I get my car washed to boot. They do a great job. More
Great service always for past 10 years, Honesty and integrity are standard with the service department. Always available for consultation by phone. Trobleshooting is very accuate and repairs are great integrity are standard with the service department. Always available for consultation by phone. Trobleshooting is very accuate and repairs are great quality. More
Suburban Honda has been servicing my Honda Odyssey for the last 13 years. This dealership fixes things right the first time. Julie Danielson is my go- to person. Half the time, she is able to answer my the last 13 years. This dealership fixes things right the first time. Julie Danielson is my go- to person. Half the time, she is able to answer my questions over the phone. While she has been forthright in explaining that she cannot provide a diagnosis over the phone, after numerous calls over the years, I gotta say that Julie has never been wrong. I go to Will when Julie is not there. He does not have the same experience that Julie has, but he never hesitates to get back with me with the information that I need. I routinely check Julie's and the attending mechanic's advice, by going to other service centers (usually to look for a better price) and I can confirm that Julie and Suburban Honda have always been straight with me. I have been feeling pressure to buy American, but I have been hesitant because this dealership treats me so well. From free rides to work during service, to doughnuts and coffee, to free WiFi, I am always made to feel comfortable. More
Kind service and a comfortable environment. I'm glad for the new extended hours. Service was smooth and fast. They were able to let me know about some other issues. It was a mo pressure environment! for the new extended hours. Service was smooth and fast. They were able to let me know about some other issues. It was a mo pressure environment! More
Jeff was great pricing service I requested and explaining the findings of potential up-coming service needed. Also your driver taking me home and picking me up to get my car was friendly and professional. the findings of potential up-coming service needed. Also your driver taking me home and picking me up to get my car was friendly and professional. More
I brought my car in for repair because I was not happy with the place I was going to before. Everyone did a great job and you have a customer for life. Thank you so much. with the place I was going to before. Everyone did a great job and you have a customer for life. Thank you so much. More
This was my first experience with Suburban Honda, and overall it was excellent. My car had to be towed to the dealership on a Saturday, and all of the employees, especially Jennifer in service, were ver overall it was excellent. My car had to be towed to the dealership on a Saturday, and all of the employees, especially Jennifer in service, were very accomodating. The Master Technician did a very extensive inspection of my car and provided a detailed list of both required and recommended services. The only negative mark was the cost of the repair - the manual transmission service was more expensive than I anticipated but probably in line with most independent shops. More
Car was purchased @ Suburban Honda. Service has been very good since purchase. I had an oil change and 45K work done. The car was ready 20 minutes prior to the ETA. very good since purchase. I had an oil change and 45K work done. The car was ready 20 minutes prior to the ETA. More