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Suburban Honda
Farmington Hills, MI
1,209 Reviews
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, you should come to Suburban Honda.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,209 reviews
March 04, 2015
A place I can trust Bob took care of me. Treated me like a person. I could tell he was there to help and he enjoyed doing that. He answered all my questions having a goo Bob took care of me. Treated me like a person. I could tell he was there to help and he enjoyed doing that. He answered all my questions having a good technical knowledge. My CRV is running great. Thanks! More
by Mike
Employees Worked With
Bob Spurgeon
March 04, 2015
New CRV This is the second Honda we've purchased from this dealer and had an excellent experience again. John Butler was a courteous, knowledgeable saleman a This is the second Honda we've purchased from this dealer and had an excellent experience again. John Butler was a courteous, knowledgeable saleman and made the experience smooth. More
by kim
Employees Worked With
March 01, 2015
Impressive! My experience with Suburban could be summer up in 2 words--VAN KNOX! I have never met a salesman who provided such wonderful customer service. He ha My experience with Suburban could be summer up in 2 words--VAN KNOX! I have never met a salesman who provided such wonderful customer service. He has the ability to provide all the information needed to make a sale but does it without being "pushy" or "obnoxious" (which has been my experience in the past with other salesman and dealerships other than Suburban). This is my second Honda and I will definitely return when it is time to do business again. It also helped when he texted me a picture of "my CRV" when I was trying to make a decision. He stole me from CHEVY as I was headed there to purchase a vehicle, and was persistent in providing updates on our negotiations. Thanks Van! We love our CRV! More
by JOJO
February 27, 2015
Great experience While I've been a customer of Suburban Honda for years, my visit yesterday was exemplary. It's always a pleasure being greeted by name - and before th While I've been a customer of Suburban Honda for years, my visit yesterday was exemplary. It's always a pleasure being greeted by name - and before they've had a chance to look you up in the computer. Additionally, my vehicle's service appointment was carried out quicker than expected, having me on the road in record time. More
by AndrewC
Employees Worked With
Shawn Nagappa, Bob Spurgeon
February 27, 2015
Honda CRV purchase Bought a 2015 CRV through this dealership. Andrew Keller helped with the sale and gave a great deal. He was courteous, polite and was great through ou Bought a 2015 CRV through this dealership. Andrew Keller helped with the sale and gave a great deal. He was courteous, polite and was great through out the process. Thank you! More
by New2CRV
Employees Worked With
Andrew Keller
February 26, 2015
Another Great Lease Turn In Steve did a great job with my lease turn in and put me into a vehicle I absolutely love! Raj my finance guy was awesome too! He was my sales person p Steve did a great job with my lease turn in and put me into a vehicle I absolutely love! Raj my finance guy was awesome too! He was my sales person prior to Steve and I love them both! Great job guys! More
by Honda Girl
Employees Worked With
Raj Pillai, Steve Nowel
February 25, 2015
Odyssey service I bought this van used from somewhere else. Took it back there for one oil change that took 3 hours. Have come back to Suburban since. They always tel I bought this van used from somewhere else. Took it back there for one oil change that took 3 hours. Have come back to Suburban since. They always tell me what needs to be done, what it will cost. They let me know if I can hold off on something for a while or need to do it right away. Will continue to bring my Odyssey here. This is my 2nd Odyssey. No one makes a vehicle this reliable. More
by Amusicmom
Employees Worked With
Bob Spurgeon
February 25, 2015
Suburban Honda We have taken our Hondas to Suburban for the last 21 years and have had nothing but positive experiences. Courteous, responsive and good value -- the We have taken our Hondas to Suburban for the last 21 years and have had nothing but positive experiences. Courteous, responsive and good value -- they are the benchmark by which other dealers' service department should be measured. Thank you. More
by Kent
Employees Worked With
Jeff Smith
February 21, 2015
Great service every time I have been servicing my Honda Pilot at this dealership since I purchased in 2005. I always get great service and great value. I recommend it to every I have been servicing my Honda Pilot at this dealership since I purchased in 2005. I always get great service and great value. I recommend it to everyone. Bob Spurgeon is an excellent service consultant. More
by honda pilot
Employees Worked With
Bob Spurgeon
February 18, 2015
Great Service I took my CRV 2012 in for service and Dave helped me to get the service. When I went to pick it up the technician was still working on it. When techni I took my CRV 2012 in for service and Dave helped me to get the service. When I went to pick it up the technician was still working on it. When technician got back from test drive he did take few minutes to explain what was the problem and what was done. I am very happy with the technician's explanation. More
by Shaffee
Employees Worked With
Dave
