Suburban Ford of Troy - Service Center

Alante is the best! Keeps me updated,, answers my questions with accurate response. He keeps his promises of time to do repair. Would not go anywhere else. Than Keeps me updated,, answers my questions with accurate response. He keeps his promises of time to do repair. Would not go anywhere else. Thank you for great service More

Easy process! I brought my vehicle in for “the works”. The check in process was quick and easy as well as the pick up. Sonny was very nice, as were all the other I brought my vehicle in for “the works”. The check in process was quick and easy as well as the pick up. Sonny was very nice, as were all the other service people! Thank you! More

My Experience was great Alante kept me updated every step of the way on when my car was going to be done being serviced. of the way on when my car was going to be done being serviced. More

My experience here at Suburban Troy is always great. Alante always takes care of me whenever I come in. Gets me in and out. Thank you again Alante! Alante always takes care of me whenever I come in. Gets me in and out. Thank you again Alante! More

Miss the shuttle although I know it has been replaced by the pick up and delivery service. the pick up and delivery service. More

Considerate and informative. Very efficient, able to confirm my car wasn't recalled. Interested in my safety Very efficient, able to confirm my car wasn't recalled. Interested in my safety More

If you need help in the service center, SEE HOLLY! !! She’s AMAZING!! She goes over and above for customers & she really does treat you like your family!!! From day 1 that I met her, she’s been frien !! She’s AMAZING!! She goes over and above for customers & she really does treat you like your family!!! From day 1 that I met her, she’s been friendly, helpful & approachable! She has really caused me to believe in GOOD CUSTOMER SERVICE AGAIN!! I wish I could give her more than 5 stars. I KNOW I wrecked her nerves last week but she was super super patient!! Go see her today! More

Alante was polite, informative, and attentive during my visit on 1/29/25. My car was done within a respectable time frame. visit on 1/29/25. My car was done within a respectable time frame. More

Joseph allport is a great employee, he’s very knowledgeable of the craft and always looking out for the people! knowledgeable of the craft and always looking out for the people! More

Very professional fixed the recalls on my car very swiftly and amazing with keeping contact and letting you know what’s going on. swiftly and amazing with keeping contact and letting you know what’s going on. More