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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.4
2,030 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 2,030 reviews

March 01, 2014

They are always friendly and the waiting area is cozy with wonderful food, but usually they are so fast with maintenance on my ford that I don't get to sit long. More

by Meghanada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All employees
February 27, 2014

Suburban Ford This is a great business, they treat every Suburban Ford This is a great business, they treat every customer with respect. service is prompt and caring, dealership is clean and offers a comfo More

by pamo9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Smitley
February 26, 2014

Knowledgeable staff that is friendly. Every time I have used service center was given an estimated time of completion and was always under time promised. While I understand that may not always happen I am More

by justchecking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 14, 2014

I would recommend anyone who was interested in a Ford product to visit the Suburban Ford showroom. The staff are prompt and there to answer any question you may have regarding any Ford vehicle. Eddie was More

by ablyon54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 29, 2014

James was extremely knowledgeable and extremely courteous. My experience at Suburban Ford with James was great! Business at Suburban Ford sure did improve from 10 years ago. Thank You Suburban More

by jwasnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 29, 2014

Excellent Service provided by the Sales Department, especially, "Eddie". He provided great advice and guidance that helped my make a GREAT SELECTION of a FORD ESCAPE. I HIGHLY RECOMMEND "EDDIE". More

by HalSuggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 20, 2014

This is my fourth car since 2008 that I have gotten through Suburban Ford of Sterling Heights. The sales staff has always worked to get me the best vehicle for me with an affordable monthly payment. My More

by dmemusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Smitley
January 02, 2014

Great experience, Kellie was awesome! She was personable and was able to get me into a new Escape! I highly recommend her and the service at this dealership was great. More

by JoannMacomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kellie K
Jan 06, 2014 -

Suburban Ford of Sterling Heights responded

Joann, We're happy that you enjoyed working with Kellie and we hope that you'll stop in to see us again. Have a great time in your new car!

December 28, 2013

Brandon Perala was extremely friendly, polite and very knowledgeable about the vehicles. He was clear and professional when he explained the process and paperwork necessary to complete a successful trans More

by jgrantaia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2013 -

Suburban Ford of Sterling Heights responded

Janice, Thank you for allowing Brandon to assist you during your visit to our store. We're glad that he was so helpful and we hope that you'll come back to see him again soon! Take care.

December 13, 2013

Kyle was great!! He was very friendly and helpful and I would highly recommend going to Suburban Ford and asking for Kyle if you need a used vehicle!! More

by Justin Roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2013 -

Suburban Ford of Sterling Heights responded

Justin, We're glad that you had such a good experience at our store, and we hope that you'll be back to work with us again. Happy Holidays!

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