Suburban Ford of Sterling Heights

Excellent service at Suburban Ford Suburban Ford worked with me on every aspect of my new Ford Edge lease. They got me into a fully loaded Edge at a great monthly lease payment. Tim t Suburban Ford worked with me on every aspect of my new Ford Edge lease. They got me into a fully loaded Edge at a great monthly lease payment. Tim took the time to make me feel comfortable and made the whole process painless. More

Rich is very professional Thanks Rich for your help at making our experience and suburban ford the best ever ! You are awesome and always makes everything workout AAA ++++!!!!! Thanks Rich for your help at making our experience and suburban ford the best ever ! You are awesome and always makes everything workout AAA ++++!!!!!! We keep coming back to you and that is the reason . Thanks again! Mark and Elaine LaDxxx More

Excellent Sales Consultant! Jim was very professional and thorough during our entire car buying experience! We asked many questions and he was very patient with us and gave us a Jim was very professional and thorough during our entire car buying experience! We asked many questions and he was very patient with us and gave us a lot of his time to ensure he was meeting all of our needs in choosing the right vehicle model and options/accessories. While we never usually enjoy the entire car buying process (we only really like the part about driving off in a new vehicle), this was definitely one of our best experiences with a sales consultant! Thanks Jim! More

Beautiful Dealership I have been leasing at Suburban Ford for over 20 years, the dealership is beautiful and the employees are friendly as always willing to help I have been leasing at Suburban Ford for over 20 years, the dealership is beautiful and the employees are friendly as always willing to help More

Nice accomadations while waiting for my new car delivery. At Suburban Ford where we just leased a new Taurus we felt like we were royalty. Suburban Ford made sure that we were as comfortable as possible duri At Suburban Ford where we just leased a new Taurus we felt like we were royalty. Suburban Ford made sure that we were as comfortable as possible during our time we were there leasing a car. The salesperson who wrote up our deal made sure that we had the best of service. We will always recommend Suburban Ford to our friends and neighbors. More

Good experience. We dealt with Jim Belk. He was professional and took time to answer all our questions. He listened to what we were looking for in a car and gave us a We dealt with Jim Belk. He was professional and took time to answer all our questions. He listened to what we were looking for in a car and gave us a couple options on cars we were interested in. He did not use a hard sell technique, for which we were very grateful. More

Great service!!! Jeremy was very helpful and helped us pick out a vehicle that fit our budget. He made all the phone calls that needed to be done with our other vehicl Jeremy was very helpful and helped us pick out a vehicle that fit our budget. He made all the phone calls that needed to be done with our other vehicle and made the process more smooth. More

It seems tha every one cares about me and my satisfaction. Every on really cares that we as customers are happy with the deals that we have made. And are willing to go the extra mile to help in every way they Every on really cares that we as customers are happy with the deals that we have made. And are willing to go the extra mile to help in every way they can. that's why ill be back in two yrs. to deal with Joe Franzoni, he's the best. I hope you're glad to have him on your staff. More

Car we both agree on My husband and I went car shopping. Our 5 stop was Suburban Ford on VanDyke. We never agree on a car. With the help from Aaron we found a car we bot My husband and I went car shopping. Our 5 stop was Suburban Ford on VanDyke. We never agree on a car. With the help from Aaron we found a car we both liked. He worked to get us a great trade in price on our Jeep and we purchased a Tauras. More

Felt very pressured to get a truck I did not want Went in to look at a new Ford F150, just out of curiosity as I was looking at getting into a truck. I told the salesman that I wanted a crew cab, with Went in to look at a new Ford F150, just out of curiosity as I was looking at getting into a truck. I told the salesman that I wanted a crew cab, with MyFordTouch, and heated seats and told him how much I'd be willing to pay. Granted I was a little undereducated on the new F150 and wasn't aware how much that would cost with all those options, instead of telling me that they didn't have anything like that in my price range, we looked at a single cab base model truck with ZERO of the features I wanted, albeit being in my price range. We took it out and I made several comments about how nice the new redesign was, but this was still a base model truck and I didn't want to trade in my loaded car for it. When I said "I'll think about it", the sales manager who came out of nowhere kept trying to pressure me into leaving with a truck I didn't even want. Two days later, the salesman called and asked what I wanted to do because the truck is "in my price range", I told him I didn't want to get it because of how bare-bones it was, and he hung up on me in the middle of my sentence. Real professional. More