Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Ford of Sterling Heights
Sterling Heights, MI
2,237 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,237 reviews
December 26, 2015
"Great Showroom & Great Salesman" We have been leasing our vehicles at Suburban Ford, Sterling Heights for a few years. Our experience is always pleasant, and very professional. High We have been leasing our vehicles at Suburban Ford, Sterling Heights for a few years. Our experience is always pleasant, and very professional. Highly recommend... More
by Dave & Joanne
Employees Worked With
Ian Porzondek, Brian Moore
December 26, 2015
Recall Very helpful on recall car was completed and rental was given The service department was very professional and helpful I would highly recommend this d Very helpful on recall car was completed and rental was given The service department was very professional and helpful I would highly recommend this dealership More
by Karen23
Employees Worked With
Mike Smitley, Jaclyn Comardo
December 26, 2015
Best Sales Person Ever We just leased 2 vehicles, 2016 Ford Explorer and 2016 Escape from Suburban Ford of Sterling Heights. Our Sales Person Kellie Kraemer is the only per We just leased 2 vehicles, 2016 Ford Explorer and 2016 Escape from Suburban Ford of Sterling Heights. Our Sales Person Kellie Kraemer is the only person we have and ever will work with. She is amazing! She gets us what we want with absolutely no problems, hassles, etc. I would not even think of dealing with anyone else or any other dealer. All of the services they offer are amazing. We love our Ford vehicles and we love Kellie. More
by Barb and Randy
Employees Worked With
Kellie Kraemer
December 19, 2015
Excellent Service, Knowledgeable, Great Experience My experience at Suburban Ford of Sterling Heights was excellent. I am a return customer and my sales person, Jim Belk, is always great. Jim is know My experience at Suburban Ford of Sterling Heights was excellent. I am a return customer and my sales person, Jim Belk, is always great. Jim is knowledgeable, helpful, honest and fun! Great experience and will always go back! More
by Tracy in Sterling Heights, MI
Employees Worked With
December 16, 2015
exactly what we wanted! Mark was very helpful and courteous to us and my children,made this whole process easy,and fast.I WOULD DO BUSINESS WITH HIM AGAIN!!! THANK YOU!!! Mark was very helpful and courteous to us and my children,made this whole process easy,and fast.I WOULD DO BUSINESS WITH HIM AGAIN!!! THANK YOU!!! More
by joycetnewcar
Employees Worked With
Mark DeVergilio
December 12, 2015
Great dealership Friendly, helpful, caring and always available to help me with my car or anything related to my lease. I recommend suburban ford of Sterling Heights!! Friendly, helpful, caring and always available to help me with my car or anything related to my lease. I recommend suburban ford of Sterling Heights!!! More
by Jjpleva
Employees Worked With
Tim Snell, Emilia Gonzalez, Brian Moore
December 12, 2015
Review of Suburban Ford I was extremely satisfied with my experience at Suburban Ford. Joe Franzoni and James Dluzynski were extremely knowledgeable, courteous, helpful, and I was extremely satisfied with my experience at Suburban Ford. Joe Franzoni and James Dluzynski were extremely knowledgeable, courteous, helpful, and friendly. I feel I was given a very fair deal with my lease. The follow-up calls and letters were truly appreciated. I would definitely recommend Suburban Ford to friends and family members. More
by Fusiongirl432
December 10, 2015
Amazing I just happened to call suburban ford to see if they could help me get a 2015 truck. They connected me to Mandy and she was terrific. I did not think I just happened to call suburban ford to see if they could help me get a 2015 truck. They connected me to Mandy and she was terrific. I did not think she would be able to help me due to a couple of financial situations , but she did and got just the truck I wanted. I was driving it off the lot in 2 day's. Thanks again Mandy More
by Tony D
Employees Worked With
Madeline Simon
December 09, 2015
Bought a car The minute I walked into the dealership, I was greeted warmly, and felt welcome. I drove the car I wanted and put a down payment on it that day. I the The minute I walked into the dealership, I was greeted warmly, and felt welcome. I drove the car I wanted and put a down payment on it that day. I then purchased the vehicle the next morning. I was again received with friendly service. Thank you Suburban Ford for a great experience> More
by bluefusion13
Employees Worked With
Justin Osen, Mark (MJ) Naeyaert
December 09, 2015
Suburban Ford is the best Outstanding dealership in Sterling Heights that focuses on service and professionalism. They make sure that your stay is done quickly and with the bes Outstanding dealership in Sterling Heights that focuses on service and professionalism. They make sure that your stay is done quickly and with the best possible result. More
by To
