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Suburban Ford of Sterling Heights
Sterling Heights, MI
2,237 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,237 reviews
January 15, 2016
Great Jaclyn Camardo is amazing. she is very professional, fast and accurate. I try to only talk to her when I bring my car in for service. Jaclyn Camardo is amazing. she is very professional, fast and accurate. I try to only talk to her when I bring my car in for service. More
by szkrybalo
Employees Worked With
Jaclyn Comardo
January 14, 2016
Excellent dealership and all the employees You can't ask for a better group of people to go see when looking to buy the right car and what your looking for. They take care of their customers b You can't ask for a better group of people to go see when looking to buy the right car and what your looking for. They take care of their customers better than anywhere you go and you will walk out a happy customer with a great deal on a new vehicle. They will work with you and find what your looking for. More
by MustangB
Employees Worked With
Other Employees :
Justin Osen, Ian Porzondek, Brian Lagodna, Brian Moore, Michael Tear, Anthony Mazza
January 12, 2016
A Friendly Ford Dealer My husband and I have now purchased 4 cars from Suburban Ford since 2011. Our salesman, John Russo, helped us with all of the transactions. He is the My husband and I have now purchased 4 cars from Suburban Ford since 2011. Our salesman, John Russo, helped us with all of the transactions. He is the best! All of our experiences at Suburban have always been positive, whether dealing with the sales, service or bodyy shop departments. Everyone is very accommodating and efficient. More
by vetabrooks
Employees Worked With
Sarah Long, Colette Erikson, Jaclyn Comardo
January 09, 2016
Used Vehical purchase My experience was excellent when I purchased a used 2014 Ford Focus from Mark - He had us in and out in no time - Marks a great guy to work with. My experience was excellent when I purchased a used 2014 Ford Focus from Mark - He had us in and out in no time - Marks a great guy to work with. More
by maryl83
Employees Worked With
Mark (MJ) Naeyaert
January 09, 2016
Awesome experience from start to finish James Tuckett & Sarah Long were great! Suburban Ford has always been my first choice - great service, friendly staff and the best prices. Best dealers James Tuckett & Sarah Long were great! Suburban Ford has always been my first choice - great service, friendly staff and the best prices. Best dealership hands down! More
by CMUrentz89
Employees Worked With
James Tuckett, Sarah Long
January 02, 2016
Above and beyond We had the best salesman Joe Franzoni and the team from the credit department, that totally made our purchase a excellent one. As a lot of Michigander We had the best salesman Joe Franzoni and the team from the credit department, that totally made our purchase a excellent one. As a lot of Michiganders our credit was not what it used to be. We explained how our hardship was a tribute to a accident my husband had on his job. We truly appreciate the way they went to bat for us to get the exact car we wanted. We also had the help to learn all about our new car from James, he helped us understand all the new gadgets in our new car. He was so helpful and polite (great job James). Thank you all!!!!! More
by lindamcv
December 31, 2015
Used vehicle purchase Great service, professional, attention to customer satisfaction. Spent time reviewing the aspects of the car to my satisfaction. Vehicle was in grea Great service, professional, attention to customer satisfaction. Spent time reviewing the aspects of the car to my satisfaction. Vehicle was in great shape when I picked it up More
by Explorer
Employees Worked With
Brian Lagodna, Aaron Woodall
December 28, 2015
New oil change building After purchasing a new explorer from Suburban Ford i took it in for the 1st oil change and was very pleased that i no longer needed make an appointmen After purchasing a new explorer from Suburban Ford i took it in for the 1st oil change and was very pleased that i no longer needed make an appointment for an oil change Suburban Ford has opened a seperate building for oil changes and tire services and i was in and out in less than 20 minutes More
by Doug swit service
Employees Worked With
December 28, 2015
Awesome! Every time I go to Suburban Ford I have an awesome experience. Whether I go for service or sales the staff is always knowledgeable and friendly. Every time I go to Suburban Ford I have an awesome experience. Whether I go for service or sales the staff is always knowledgeable and friendly. More
by YO
Employees Worked With
Mike Smitley, James Saelens
December 26, 2015
Great customer service I have been dealing with Suburban Ford for many years and have never been disappointed. They have made the process of leasing or purchasing (I have I have been dealing with Suburban Ford for many years and have never been disappointed. They have made the process of leasing or purchasing (I have done both) a new vehicle an easy process. The salesmen don't forget about you after the sale, but are there if you need them afterwards. Service center at Suburban is the best! More
by kp1349
Employees Worked With
