Suburban Ford of Romeo
Washington, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I received Outstanding service. The team worked on my truck as soon as I brought it in. 2 recalls were completed in less than 2 hours. Great experience. Thank you very much. The team worked on my truck as soon as I brought it in. 2 recalls were completed in less than 2 hours. Great experience. Thank you very much. More
Basil was my service man. He is a huge asset to the dealership. Never disappoints. He is a huge asset to the dealership. Never disappoints. More
Basil was great to work with! Holidays are busy for everyone and he was very personable. The service department should be proud to have him on their staff. I had a 1400 appoint Holidays are busy for everyone and he was very personable. The service department should be proud to have him on their staff. I had a 1400 appointment and my car was not ready until 1700 which was surprising that it took so long but I wasn’t in that big of a rush to get my vehicle back. My only suggestion is that I wish that the service team would have ran my car through the wash as there was so much salt from driving on these MI roads. My home dealership (Maxey in Detroit) I lease from does it and it just adds a nice touch with minimal effort. More
Joe your service advisor was great. Overall service was done and appreciated and very happy Overall service was done and appreciated and very happy More
Amazing service team that takes care of you and makes you feel like a king (or Queen) Stopped in to ask Basil a question about my Escape and he figured it out in minutes. Then got me squeezed in the next day feel like a king (or Queen) Stopped in to ask Basil a question about my Escape and he figured it out in minutes. Then got me squeezed in the next day and I was all fixed and back on the road with total time investment of about 2 hours. basil always goes the extra mile!!!! Thank you Basil and Suburban Ford. More
This was my first time buying a car from a real dealership. It wasn't as bad as everybody made it out to be. My husband and I both had a great experience! We were taken care of by the assistant of dealership. It wasn't as bad as everybody made it out to be. My husband and I both had a great experience! We were taken care of by the assistant of the sales woman and she was super patient and helpful. She not only did everything to make sure to find the car that I was trying to buy (I found it online), she found my husband's as well. The whole process took about an hour and a half and we both paid way less than we thought we would. I have nothing but nice things to say about this dealership. I highly recommend them and would do business with them again in the future. More
They were very knowledgeable and very efficient! Everything that I wanted to get I received! I was very happy with the service they provided ☺️ Everything that I wanted to get I received! I was very happy with the service they provided ☺️ More
Very clean, personable, and knowledgeable service department. A very comfortable waiting area with a nice table area which was very appreciated since I had some book work to do while waiting. department. A very comfortable waiting area with a nice table area which was very appreciated since I had some book work to do while waiting. More