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Suburban Ford of Romeo
Washington, MI
326 Reviews
Ford Dealership in Washington, MI
When you're in need of a new or used Ford car or truck, there's no better place to shop than Suburban Ford of Romeo We have what you're looking for and can happily help you get into the car you want at a price you can afford. Our courteous, knowledgeable staff is here to help you buy a new vehicle or service the one you already have. Take advantage of some of our special offers to get the best deal in town.
Our Selection and Services
No matter what type of Ford car or truck you're in the market for, we have what you want. Our large selection of new and pre-owned vehicles means that you have a lot to choose from when you visit us. Take home a stylish, brand-new Ford Focus if you need a great sedan with excellent fuel economy or drive away in that Ford F-150 you've been eyeing for months. We have an excellent selection of both new and used trucks to ensure that you get the one you want that's also within your budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 326 reviews
September 01, 2023
The dealership is nice, clean and accommodating. The showroom is impeccable with a wide variety of vehicles to look at. The showroom is impeccable with a wide variety of vehicles to look at. More
by Tony
Employees Worked With
August 06, 2023
This dealership has terrible customer service. I was in contact with two people from the sales department, Aaron & Mariana, about coming out to test drive a vehicle we were really interested in pu I was in contact with two people from the sales department, Aaron & Mariana, about coming out to test drive a vehicle we were really interested in purchasing. We live an hour away so I set up a test drive the day ahead and then asked that they please let me know if the vehicle had been sold or someone put a hold on it prior to our arrival. I received confirmation the day of that the vehicle was available. We drove all the way to Romeo and arrived at 9:12am (they opened at 9am) just to be told that someone put a hold on the vehicle. This was a total bait & switch!! Of course Aaron offered to find us another vehicle. We expressed our disappointment with the lack of customer care and Aaron immediately became combative and had the nerve to argue with us about it. I highly suggest going to another dealership where they do not use such dishonest tactics. More
by Amyputnam24
August 06, 2023
Since I am handicapped it is a great service this dealership provides locally to come and pick up your car for oil, filter, tire rotation service and return the car to your home. There was a problem dealership provides locally to come and pick up your car for oil, filter, tire rotation service and return the car to your home. There was a problem with one of the tires going flat while sitting in the driveway after it was returned. Matt with the mobile repair unit was sent to our home. He took care of the problem and was extremely polite and helpful. Wish all employees at service companies were like Matt. More
by Robert
Employees Worked With
matt, chris
July 31, 2023
Good job,Vultaggio did great with follow up. Yes I would have no reservations about this transaction. Yes I would have no reservations about this transaction. More
by ron19j46
July 23, 2023
Every one was very helpful kind and considerate. Really surprised how fast the process went once they received the vehicle Thank you all very much!! Really surprised how fast the process went once they received the vehicle Thank you all very much!! More
by iii0175
July 17, 2023
a GREAT experience - They made my lease return so easy and timely. Didn’t wait around at all. and timely. Didn’t wait around at all. More
by Zona
Employees Worked With
July 03, 2023
Bought two cars all was good until I drove come and realized they didn’t disclose everything realized they didn’t disclose everything More
by dm7582
Employees Worked With
July 01, 2023
Absolutely the best experience I have ever had with a car dealership! They are now my only dealership! Their employees are extremely helpful and experienced. They answered all my questions and worked tremend dealership! They are now my only dealership! Their employees are extremely helpful and experienced. They answered all my questions and worked tremendous in getting me into my EcoSport More
by trinaor123
Employees Worked With
Hillary Adams
June 29, 2023
Attempted to purchase a used vehicle that I found online. Vehicle was in stock on the lot. After waiting in the showroom for over 5 minutes, a salesperson walked by. I asked for assistance on the vehicle. He Vehicle was in stock on the lot. After waiting in the showroom for over 5 minutes, a salesperson walked by. I asked for assistance on the vehicle. He directed me to his desk where he checked on it. Was told it was sold to another one of their 350 dealerships. Asked if it would be available at the other dealership and was told no. He made no effort to check or look for anything else. Didn't even offer a business card. That vehicle is still listed on the website three days later. I purchased a vehicle today at another dealership in Romeo today and received excellent service. More
by bashton426
Employees Worked With
