Suburban Ford of Romeo

Service was good— process was straight forward—- somewhat disappointed that car needed tow and service at 5000 miles. disappointed that car needed tow and service at 5000 miles. More

Carissa and the Dealership were very easy to deal with even 1700 miles away in Idaho! Was not happy about the $899 interior something add on top of the internet price however. Would have been 5 stars, I r even 1700 miles away in Idaho! Was not happy about the $899 interior something add on top of the internet price however. Would have been 5 stars, I recommend that be included into the price online. Otherwise easy to work with. More

Romeo Suburban Ford goes out of their way to help you get what you want, they’re good people what you want, they’re good people More

Our team did a great job, Hillary and Deanna were fantastic, made my wife and I feel very comfortable while completing our purchase. I would recommend friends and Family to them whenever possible. fantastic, made my wife and I feel very comfortable while completing our purchase. I would recommend friends and Family to them whenever possible. More

Great people! Excellent service!! Mike, Antonio, and Devin make it an easy , smooth process for all! Excellent service!! Mike, Antonio, and Devin make it an easy , smooth process for all! More

Great experience! !! I don’t like shopping for a new vehicle. I always feel like they are being dishonest. I did not feel like that at suburban Ford. Thank you !! I don’t like shopping for a new vehicle. I always feel like they are being dishonest. I did not feel like that at suburban Ford. Thank you More

The service associates i worked with were good. But Ford company and dealership as a whole is very disappointing. I have purchased a 2022 Ford Bronco a few years ago and have already dealt with sev But Ford company and dealership as a whole is very disappointing. I have purchased a 2022 Ford Bronco a few years ago and have already dealt with several recalls and issues. Recently, I had to wait for over a month to get a loaner car for a problem that I thought was covered under my purchased Ford Gold premium warranty but was told that it wasn't to my surprise. And the issue with my windows, which was promised to be resolved a year ago, now is not covered to be fixed either, even though it was an apparent engineering error in the design. This is my first time purchasing a Ford vehicle (previous GM loyalist) and needless to say, I'm very dissatisfied with the Ford protocols and service coverage. I feel Ford has really dropped the ball majorly and it's made me feel hesitant on purchasing another Ford vehicle in the future. More

Service department was very congenital , helpful and pleasant. However it took a week to do the job. pleasant. However it took a week to do the job. More

Buying a car was easy, little time consuming though. Getting things handled after purchasing seems to be the hard part. Would not buy from or have service dome again here. Getting things handled after purchasing seems to be the hard part. Would not buy from or have service dome again here. More

I have had work done on my Bronco a few times now and they are always very knowledgeable and helpful. The staff is great!! they are always very knowledgeable and helpful. The staff is great!! More