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Suburban Ford of Ferndale
Ferndale, MI
561 Reviews
SUBURBAN FORD OF FERNDALE
It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI
It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale
At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms.
When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs.
The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM
Sunday Closed - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 561 reviews
October 13, 2023
Josh made the process of trading in my car pleasant experience. It was very stressful for me, but he was cheerful and encouraging the whole time. Also, informative with any question that I had. Love hi experience. It was very stressful for me, but he was cheerful and encouraging the whole time. Also, informative with any question that I had. Love him! More
by GabbieB
October 04, 2023
Ali helped me buy a car he was above & beyond my expectations Thomas the sales manager was amazing as well both helped me get the car faster than we were expected highly recommended this place amazi expectations Thomas the sales manager was amazing as well both helped me get the car faster than we were expected highly recommended this place amazing people More
by Monach
October 04, 2023
Leon Stoudemire is the best in the business. Do yourself a favor and go see him. Do yourself a favor and go see him. More
by ramonharris
Employees Worked With
October 03, 2023
Everyone there was very responsive. Even sales reps that didn’t have a customer asked if I neded anything. One even brought me a water. All of them were a great team tgat worked toge Even sales reps that didn’t have a customer asked if I neded anything. One even brought me a water. All of them were a great team tgat worked together More
by kerry.curvey
October 02, 2023
Ali and Antonio helped me get my wife the vehicle in which my wife truly wanted. They were exceptional in regards to customer service. The transaction was seamless and the experience at their dealership which my wife truly wanted. They were exceptional in regards to customer service. The transaction was seamless and the experience at their dealership was great! More
by martin.gruse10
Employees Worked With
Ali and Antonio
October 02, 2023
Our experience was nothing but positive from beginning to end. Our salesperson, Josh, was very knowledgeable, friendly, and responsive. We were provided with all of the information we asked for with zero pre end. Our salesperson, Josh, was very knowledgeable, friendly, and responsive. We were provided with all of the information we asked for with zero pressure. We’re thrilled with our new Mach-E and the service we received at Suburban Ford of Ferndale! More
by ANNA
Employees Worked With
Joshua Arcos
September 26, 2023
All employees were very friendly, helpful, courteous. No problems with any thing, pleasure to work with No problems with any thing, pleasure to work with More
by de33
September 23, 2023
Helpful, timely, and respectful. We have purchased two cars from them and have always enjoyed our experience at the Ferndale ford dealership! We have purchased two cars from them and have always enjoyed our experience at the Ferndale ford dealership! More
by BandT
Employees Worked With
Moe Doueik, Derrick Walker
September 21, 2023
Nice,kind, good service, friendly, clean place, helpful,fare prices, clean shop,reliable, there great! helpful,fare prices, clean shop,reliable, there great! More
by James Johnson
Employees Worked With
September 19, 2023
Mark was great, he got us the best deal and his attention to the details was awesome. to the details was awesome. More
by Ron
Employees Worked With
