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Suburban Ford of Ferndale
Ferndale, MI
561 Reviews
SUBURBAN FORD OF FERNDALE
It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI
It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale
At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms.
When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs.
The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM
Sunday Closed - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 561 reviews
January 08, 2016
Excellent servie with friendly agents Thank to Ford .com where I start my journey in searching for my new car. Suburban Ford of Ferndale is where I met Andre Evans. A warm and friendly p Thank to Ford .com where I start my journey in searching for my new car. Suburban Ford of Ferndale is where I met Andre Evans. A warm and friendly person who know is business well along with Brad Rummer who help me in getting the car I want and the payment I could afford. Thank guys I will tell all my friends and family to go to you the next time they need a new or used car. I will see you in 3 years for my next new car. More
by MsBeard5246
Employees Worked With
Brad Rummer**, Andre Evans
January 04, 2016
Amazing people! Very helpful! They helped me get financed for the truck of my dreams. Very very friendly and pleasant staff! I would recommend buying from this dealership to everyo They helped me get financed for the truck of my dreams. Very very friendly and pleasant staff! I would recommend buying from this dealership to everyone! More
by 2003CobraThomas
Employees Worked With
Dominic Deramo, Dayna Kaufman, Colleen Coleman
December 30, 2015
Great experience Great salesperson. Dealt with him over the phone for 90% of the sale. Really quick to get back with me with responses to questions and finance options Great salesperson. Dealt with him over the phone for 90% of the sale. Really quick to get back with me with responses to questions and finance options. I drove 2 hours to purchase from him and would do it again. The car was very very clean, great condition, great value. Best deal in Michigan. I didn't like the pushing of the extended warranty by the finance girl, but that's almost expected. Overall great experience and I will be going back to them for my next vehicle. More
by HarboughForPrez16
Employees Worked With
Kaymin Davis
December 26, 2015
Leasing my first car I took a long time to make up my mind, but Darin Fogle, my salesman, was very patient with me. He knew I had restraints on the size of my monthly leas I took a long time to make up my mind, but Darin Fogle, my salesman, was very patient with me. He knew I had restraints on the size of my monthly lease payment and he knew the options on wanted on my Escape. He gave me a very fair deal and my car has more perks than I actually asked for. My son was with me when I leased the car. He too was very pleased with my deal and with Darin Fogle. When I lease again, I will return to Darin at Suburban Ford in Ferndale. More
by loulounet
Employees Worked With
Darin Fogle
December 23, 2015
Lease Very friendly & helpful. Not pushy at all. Dealt with a newer sales person at first who didnt know a lot & didnt explain everything. But I followed up Very friendly & helpful. Not pushy at all. Dealt with a newer sales person at first who didnt know a lot & didnt explain everything. But I followed up with Darin who was very helpful & made sure my car was what I wanted. More
by Jmc
Employees Worked With
Darin folge
December 19, 2015
It was a wonderful experience I was very satisfied with the customer service experience I received and very happy with my sales person Ms.Shari Bell. I would recommend her to my fa I was very satisfied with the customer service experience I received and very happy with my sales person Ms.Shari Bell. I would recommend her to my family and friends. More
by Bettie Watkins
Employees Worked With
Shari Bell
December 17, 2015
My experience at SuburbanFord Ferndale Working with Fogle was very pleasant He explained every detail to me throughly Overall Good Customer service .I Appreciated everything was done the Working with Fogle was very pleasant He explained every detail to me throughly Overall Good Customer service .I Appreciated everything was done there At one time(paperwork etc) CarolYarber More
by Carol913
Employees Worked With
Darin Fogle
December 12, 2015
Having A Great Salesperson Makes A Difference My salesperson, Lila, is great. She is now at Suburban Ford in Ferndale, and doing a great job as usual. This is the 9th or 10th car my family has pur My salesperson, Lila, is great. She is now at Suburban Ford in Ferndale, and doing a great job as usual. This is the 9th or 10th car my family has purchased through her. Lila takes care of her customers, and does a wonderful job representing Ford. She is an asset to Suburban Ford! More
by mzallen55
Employees Worked With
Lilana Dedvukaj
November 29, 2015
very happy Everyone in the dealership was very nice and friendly and willing to help out and I do thank them all and have a bless holiday. Everyone in the dealership was very nice and friendly and willing to help out and I do thank them all and have a bless holiday. More
by Briyana123
Employees Worked With
Dominic Deramo
November 29, 2015
Fantastic help and customer service Great dealer to work with they have amazing customer service , got an amazing deal on a used car , I shopped around for a few months and they gave me Great dealer to work with they have amazing customer service , got an amazing deal on a used car , I shopped around for a few months and they gave me the best deal on the make and model I was looking for More
by Luis23guz
Employees Worked With
Anthony Charles
