Suburban Ford of Ferndale

Great customer service! I had an amazing experience at Suburban Ford Ferndale! I delt with Nick Burns he was very assertive and helpful! He made me feel very comfortable on l I had an amazing experience at Suburban Ford Ferndale! I delt with Nick Burns he was very assertive and helpful! He made me feel very comfortable on leasing my new Ford Escape and helped explain all the perks of the 2019! He was also very friendly! I would recommend seeing Nick if you plan to get a car from Suburban Ford Ferndale! Thank you again Nick! More

Andrew is honest and professional! Andrew was honest with me from day one. He's friendly, pleasant, and professional; and he gets things done! He and his manager Mike are very helpful, Andrew was honest with me from day one. He's friendly, pleasant, and professional; and he gets things done! He and his manager Mike are very helpful, kind, and easy to reach whenever I have questions about anything regarding my vehicle. They have both gone above and beyond to help me out when it really counts. Thanks guys! More

Very thorough Alan Brown was extremely helpful and attentive through the entire process. We had a couple of snags but otherwise he made the deal happen with a few p Alan Brown was extremely helpful and attentive through the entire process. We had a couple of snags but otherwise he made the deal happen with a few perks. I would recommend him to anyone looking for a car. More

Best Car buying experience ever I scheduled an appointment to see a car I found online. Alan called me ahead of time to alert me to a couple minor issues with the radio and glove bo I scheduled an appointment to see a car I found online. Alan called me ahead of time to alert me to a couple minor issues with the radio and glove box. I appreciated his being up front and honest. I came to see the car for a test drive and we resolved those minor issues together. Alan's positive attitude and authentic caring during this process has been the complete opposite of what you think of with most car dealers. He worked with me through every step with professionalisn and some laughs too. He was as happy to help me as I was to be getting the car I have been looking for. I would recommend Alan to everyone I know. More

Great experience assisting my son buying his first used car Alan and the people at the dealership were very friendly and helpful. We were searching for a nice used Ford at a good price for my son to purchase hi Alan and the people at the dealership were very friendly and helpful. We were searching for a nice used Ford at a good price for my son to purchase his first used car. The dealership was clean and seemed well run. Alan worked with us to make sure we had all that we needed before coming to our appointment. My son is very pleased with his first purchase and it is always nice to buy from nice, professional people. I will consider them for our next purchase. More

Going above and beyond Had a great experience from my salesman Alan Brown to closing out with the financial rep. They both were patient and hung in there after hours to get Had a great experience from my salesman Alan Brown to closing out with the financial rep. They both were patient and hung in there after hours to get me my new to me Jeep Cherokee. I’ll recommend to any one I know to go to suburban ford before going anywhere else. More

Excellent. This is how car buying should be. Leah Nichols assisted us with getting our car. She was extremely thorough, listened to what we wanted, and was such a pleasure to work with. She was e Leah Nichols assisted us with getting our car. She was extremely thorough, listened to what we wanted, and was such a pleasure to work with. She was extremely knowledgeable about the vehicle. She took additional time to explain every feature to us and showed how the features work while we sat in the car going through them. The best part was that she delivered the car to us. She went above and beyond any car buying experience we have ever had. We definitely will be getting another car from her in the near future. More

Great place. Ty is a very helpful person, and would help you out with anything you need. The dealership is very clean and you feel welcomed. Highly recommended. Ty is a very helpful person, and would help you out with anything you need. The dealership is very clean and you feel welcomed. Highly recommended. More

Amazing!!! Alan Brown was an amazing consultant I would definitely recommend him to anyone who is looking to get a new vehicle he's a blessing!! Alan Brown was an amazing consultant I would definitely recommend him to anyone who is looking to get a new vehicle he's a blessing!! More

Best deals in the area We found such a great deal at this dealership! By searching online, it was clear we had to shop here. Alan was great, funny, personable, answered al We found such a great deal at this dealership! By searching online, it was clear we had to shop here. Alan was great, funny, personable, answered all our questions, and explained everything. We are so happy with our 2017 Ford Escape! :) More