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Suburban Ford of Ferndale
Ferndale, MI
583 Reviews
SUBURBAN FORD OF FERNDALE
It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI
It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale
At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms.
When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs.
The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM
Sunday Closed - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 583 reviews
January 25, 2020
Car buying made easy From start to finish, our experience at Suburban Ford of Ferndale was incredible. Nick was professional and made the entire process easy. I've always From start to finish, our experience at Suburban Ford of Ferndale was incredible. Nick was professional and made the entire process easy. I've always dreaded getting a new car, but I won't know. I can't recommend Nick and Ford of Ferndale enough. 5 stars! More
by Blair Moreland
Employees Worked With
Mike Goltz, Nick Frontiera
January 25, 2020
Process took a little over 2 hours and was quick and transparent about everything starting with the salesman to the finance department. It was a pleasant experience. transparent about everything starting with the salesman to the finance department. It was a pleasant experience. More
by chaunceyharris83
Employees Worked With
Kevin Maples, Mark Borushko
December 31, 2019
THE BEST!!! Out of all dealerships I must say this is the best experience I’ve had thus far. Mark Borushko was the best salesman ever! They can help you in any si Out of all dealerships I must say this is the best experience I’ve had thus far. Mark Borushko was the best salesman ever! They can help you in any situation. The whole staff was amazing I’d recommend this dealership to everyone I possibly can. They literally will turn no one around. I got a car I didn’t expect to get with the credit I but they got me into a very nice and new car. Thanks you guys!!! More
by ddaniell7252
Employees Worked With
Mark Borushko
December 24, 2019
Jeep Wrangler Bought Jeep on line. Would loved to see pictures that showed all of Jeep. Drove 8 hours to pick up Jeep to find rust under floor mats and underneath o Bought Jeep on line. Would loved to see pictures that showed all of Jeep. Drove 8 hours to pick up Jeep to find rust under floor mats and underneath of it. But other than that it was good. Also given only half tank of gas should of been full More
by sschaffer0721
Employees Worked With
Kevin Maples, Mark Borushko
December 21, 2019
I came into suburban ford not knowing a single thing what was needed serviced on. Thanks to Mike, we figured out all the problems on my vehicle & reassured me that everything was going to be okay & taken car was needed serviced on. Thanks to Mike, we figured out all the problems on my vehicle & reassured me that everything was going to be okay & taken care of to just sit back & relax. I’ve been to plenty of auto car places & being taken care of by Mike made me never want to take my vehicle somewhere else. Great customer service & was in & out of there in a timely matter, Very satisfied, More
by Elleysemilanovich
Employees Worked With
Michael Stoijadinov
December 19, 2019
Quick and easy Mark Borushko was extremely helpful and easy going. The whole process went very smooth and Kevin Maples was quick to get everything processed. Definit Mark Borushko was extremely helpful and easy going. The whole process went very smooth and Kevin Maples was quick to get everything processed. Definitely one of my best car buying experiences. More
by oerther113
Employees Worked With
Kevin Maples, Mark Borushko
December 15, 2019
My last two visits were great because of Peter. He’s polite, knowledgeable and provides great customer service. I will definitely come back! He’s Great! polite, knowledgeable and provides great customer service. I will definitely come back! He’s Great! More
by LashawndaW
Employees Worked With
Pete Neubauer, Blaize Bailey
December 14, 2019
Was a good experience Mr. mark Very hopeful finished everything on the same Day I He took the extra mile helping me drive the car homeme I’m very happy with the Service an Mr. mark Very hopeful finished everything on the same Day I He took the extra mile helping me drive the car homeme I’m very happy with the Service and the car More
by nick
Employees Worked With
Mark Borushko
November 30, 2019
Nick was great to work with! He went out of his way to make sure I got what I wanted and for the right price. He also did a great job in making a smooth transaction between trade in and leaving with my n make sure I got what I wanted and for the right price. He also did a great job in making a smooth transaction between trade in and leaving with my new truck. More
by Craig
Employees Worked With
Sarah, Jeff Huvaere, Nick Burns, Mike Goltz
