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Suburban Ford of Ferndale

Ferndale, MI

4.1
561 Reviews
SUBURBAN FORD OF FERNDALE It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle. Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms. When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car. Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out. For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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21600 Woodward Ave

Ferndale, MI

48220

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Showing 561 reviews

January 24, 2020

Nick killed it! I was on a time crunch and he was supper helpful and quick to respond. My next ford will be from him! More

by Mitchell Rose
Recommend Dealer
Yes
Employees Worked With
Nick Frontiera
Jan 28, 2020 -

Suburban Ford of Ferndale responded

Thank you for giving Nick such a great review! He works really hard to provide his clients with a great experience.

December 31, 2019

THE BEST!!! Out of all dealerships I must say this is the best experience I’ve had thus far. Mark Borushko was the best salesman ever! They can help you in any si More

by ddaniell7252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Borushko
Jan 03, 2020 -

Suburban Ford of Ferndale responded

We are glad we could help! We hope to be of service to you again in the future. Best wishes, Suburban Ford of Ferndale

December 24, 2019

Jeep Wrangler Bought Jeep on line. Would loved to see pictures that showed all of Jeep. Drove 8 hours to pick up Jeep to find rust under floor mats and underneath o More

by sschaffer0721
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Maples, Mark Borushko
December 21, 2019

I came into suburban ford not knowing a single thing what was needed serviced on. Thanks to Mike, we figured out all the problems on my vehicle & reassured me that everything was going to be okay & taken car More

by Elleysemilanovich
Recommend Dealer
Yes
Employees Worked With
Michael Stoijadinov
Dec 26, 2019 -

Suburban Ford of Ferndale responded

Thank you so much for this great review, we are so happy that we were able to provide you with a positive experience!

December 19, 2019

Quick and easy Mark Borushko was extremely helpful and easy going. The whole process went very smooth and Kevin Maples was quick to get everything processed. Definit More

by oerther113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Maples, Mark Borushko
Dec 20, 2019 -

Suburban Ford of Ferndale responded

Thank you for your kind words and this wonderful review!

December 15, 2019

My last two visits were great because of Peter. He’s polite, knowledgeable and provides great customer service. I will definitely come back! He’s Great! More

by LashawndaW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Neubauer, Blaize Bailey
Dec 17, 2019 -

Suburban Ford of Ferndale responded

We are so happy to read such a great review about Suburban Ford of Ferndale!

December 14, 2019

Was a good experience Mr. mark Very hopeful finished everything on the same Day I He took the extra mile helping me drive the car homeme I’m very happy with the Service an More

by nick
Recommend Dealer
Yes
Employees Worked With
Mark Borushko
Dec 17, 2019 -

Suburban Ford of Ferndale responded

Nick, thank you for your kind words and this wonderful review!

November 30, 2019

Nick was great to work with! He went out of his way to make sure I got what I wanted and for the right price. He also did a great job in making a smooth transaction between trade in and leaving with my n More

by Craig
Recommend Dealer
Yes
Employees Worked With
Sarah, Jeff Huvaere, Nick Burns, Mike Goltz
Dec 03, 2019 -

Suburban Ford of Ferndale responded

Hi Craig, thank you so much for your positive comments about Suburban Ford of Ferndale!

November 27, 2019

Outstanding Service for my Family fleet of vehicles!!!!! We have purchased 4 vehicles from Suburban Ford since 2013 and we usually keep our vehicles for a long time. It is important to me that these are ser More

by Dan Dan the Super Duty Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick the master engine technician was outstanding. What a nice gentlemen and very helpful explaining the engine oil leak issue., Blaize Bailey
Dec 03, 2019 -

Suburban Ford of Ferndale responded

Dan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Ford of Ferndale.

November 25, 2019

Supercalifragilisticexpialidocious I have a Ford 150, and one of my tires was losing air, the service center of the dealership where I purchase my truck come to find out is not open on More

by boswelltc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaize Bailey
Dec 03, 2019 -

Suburban Ford of Ferndale responded

We're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

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