Suburban Ford of Ferndale
Ferndale, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM
Sunday Closed - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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THE BEST!!! Out of all dealerships I must say this is the best experience I’ve had thus far. Mark Borushko was the best salesman ever! They can help you in any si Out of all dealerships I must say this is the best experience I’ve had thus far. Mark Borushko was the best salesman ever! They can help you in any situation. The whole staff was amazing I’d recommend this dealership to everyone I possibly can. They literally will turn no one around. I got a car I didn’t expect to get with the credit I but they got me into a very nice and new car. Thanks you guys!!! More
Jeep Wrangler Bought Jeep on line. Would loved to see pictures that showed all of Jeep. Drove 8 hours to pick up Jeep to find rust under floor mats and underneath o Bought Jeep on line. Would loved to see pictures that showed all of Jeep. Drove 8 hours to pick up Jeep to find rust under floor mats and underneath of it. But other than that it was good. Also given only half tank of gas should of been full More
I came into suburban ford not knowing a single thing what was needed serviced on. Thanks to Mike, we figured out all the problems on my vehicle & reassured me that everything was going to be okay & taken car was needed serviced on. Thanks to Mike, we figured out all the problems on my vehicle & reassured me that everything was going to be okay & taken care of to just sit back & relax. I’ve been to plenty of auto car places & being taken care of by Mike made me never want to take my vehicle somewhere else. Great customer service & was in & out of there in a timely matter, Very satisfied, More
Quick and easy Mark Borushko was extremely helpful and easy going. The whole process went very smooth and Kevin Maples was quick to get everything processed. Definit Mark Borushko was extremely helpful and easy going. The whole process went very smooth and Kevin Maples was quick to get everything processed. Definitely one of my best car buying experiences. More
My last two visits were great because of Peter. He’s polite, knowledgeable and provides great customer service. I will definitely come back! He’s Great! polite, knowledgeable and provides great customer service. I will definitely come back! He’s Great! More
Was a good experience Mr. mark Very hopeful finished everything on the same Day I He took the extra mile helping me drive the car homeme I’m very happy with the Service an Mr. mark Very hopeful finished everything on the same Day I He took the extra mile helping me drive the car homeme I’m very happy with the Service and the car More
Nick was great to work with! He went out of his way to make sure I got what I wanted and for the right price. He also did a great job in making a smooth transaction between trade in and leaving with my n make sure I got what I wanted and for the right price. He also did a great job in making a smooth transaction between trade in and leaving with my new truck. More
Outstanding Service for my Family fleet of vehicles!!!!! We have purchased 4 vehicles from Suburban Ford since 2013 and we usually keep our vehicles for a long time. It is important to me that these are ser We have purchased 4 vehicles from Suburban Ford since 2013 and we usually keep our vehicles for a long time. It is important to me that these are serviced properly for the safety of my family. Whether due to age or just normal routine wear, Blaise does an outstanding job with taking care of the customer and looking out for their best interest, and the best options in terms of dollars. She gets involved with the technicians to understand the problems and repairs needed, and she communicates that information to the owners in a way they can understand. I would highly recommend. Blaize. We live in Troy and while there are many other options closer in terms of service, we drive to Ferndale and ask for Blaize. We know she will take good care of the vehicle and my family when we come by for service. Thank you Ms. Blaize for doing an outstanding job! More
Supercalifragilisticexpialidocious I have a Ford 150, and one of my tires was losing air, the service center of the dealership where I purchase my truck come to find out is not open on I have a Ford 150, and one of my tires was losing air, the service center of the dealership where I purchase my truck come to find out is not open on Saturday, so I was a little concern because I was going out of town, so I did a Google search, and found Suburban Ford of Ferndale, and at this dealership was a wonderful young lady by the name of Blaize Bailey! This young lady's customer service was Supercalifragilisticexpialidocious, she made me feel very comfortable, and the reason I say this is because I thought that because I purchase my truck at a different dealership that I wouldn't get any service but low and behold Blaize told be that they are always open on Saturday and that she would be more than happy to help me, and she was. I just want to say that there are a lot of dealerships out here and what set's one apart from the rest great customer service and that is what you have in Miss Blaize Bailey. Thank you, Suburban Ford, and thank you Blaize, keep up the good work! Happy holiday's and God bless! More