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Suburban Ford of Ferndale
Ferndale, MI
583 Reviews
SUBURBAN FORD OF FERNDALE
It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI
It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale
At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms.
When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs.
The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM
Sunday Closed - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 583 reviews
December 09, 2020
Found this dealership and 2009 Ford Escape they had listed by accident when looking for a good vehicle on a tight budget. Within 10 minutes of sending my contact info I received a call. My salesman was listed by accident when looking for a good vehicle on a tight budget. Within 10 minutes of sending my contact info I received a call. My salesman was very friendly, helpful and professional. He followed up first thing the next morning with a great video of the vehicle and provided answerers to all of the questions I had the night before. Because of the great service I immediately came in for a test drive. The vehicle was just as they said. And, the experience while in signing paperwork was great too. Very friendly staff, beautiful building, everyone wearing a facemask and using sanitizer. Am 51 and I've found this to be the best all around experience buying a vehicle of which was mainly because of the best salesman I've I've met. Thank you More
by Cr3cherub
Employees Worked With
Jay Burdalas
December 05, 2020
Sarah was very knowledgeable, friendly and quick to respond to my calls and text. I have already referred Sarah Vermiglio to a few people looking for a new vehicle. Can't beat the Fusion lease deals respond to my calls and text. I have already referred Sarah Vermiglio to a few people looking for a new vehicle. Can't beat the Fusion lease deals right now!! Get one before they are gone! More
by Bridge
Employees Worked With
Sarah Vermiglio
November 30, 2020
Great salesman who didn't try to pressure me or make me feel like I had to buy. Just wanted to be helpful and show me what he had. Am very happy with the pre owned vehicle I purchased and with the overall feel like I had to buy. Just wanted to be helpful and show me what he had. Am very happy with the pre owned vehicle I purchased and with the overall car buying process at this dealership. More
by ajnblue14
Employees Worked With
Kevin Maples, Ralph Geary
November 24, 2020
I bought a used car as-is which needed some work. Their service department gave me bad info on the issues. Then they sold me a warranty that my car wasn’t eligible for. I have spent two weeks trying to ver service department gave me bad info on the issues. Then they sold me a warranty that my car wasn’t eligible for. I have spent two weeks trying to verify coverage, one week asking them to fix the issue. I have ended up paying just as much for half the coverage. They didn’t respond to messages or information in a timely manner and argued with me about there being an issue at all. It turned out the company voided the warranty because Suburban Ford failed to provide correct info and work with me to fix it. More
by Hlms96
Employees Worked With
Lane Pawlowski, Mark Borushko, Jacob Leal
November 17, 2020
I found my perfect vehicle . Very nice and informed salesman. Ralph made sure I was able to afford buying this wonderful Loaded Dodge Ram! Finance was great helping get into this truck working with my salesman. Ralph made sure I was able to afford buying this wonderful Loaded Dodge Ram! Finance was great helping get into this truck working with my budget. More
by Anita.Schatko
Employees Worked With
Kevin Maples, Ralph Geary
November 05, 2020
I brought a 2016 Dodge Journey, he was a great salesman he was very honest about the Vehicle, I went for a test drive it drive really well, I haven't had any problem so far, Thank you so much for helping m he was very honest about the Vehicle, I went for a test drive it drive really well, I haven't had any problem so far, Thank you so much for helping me, you are a good car salesman, I will recommend you to anyone who is looking for a vehicle.👍 More
by Mayterry0@gmail.com
Employees Worked With
November 02, 2020
Soild, no nonsense salesman. Helped me out when I was in a jam, after I had purchased my vehicle. Saving up to buy a better vehicle. I will trust Ralph with that transaction. a jam, after I had purchased my vehicle. Saving up to buy a better vehicle. I will trust Ralph with that transaction. More
by eziulkowski
Employees Worked With
Pete Neubauer, Kevin Maples, Ralph Geary
October 26, 2020
They were extremely helpful and made the transaction as painless as possible. The transaction was swift and did not take long at all. Thank you Tim painless as possible. The transaction was swift and did not take long at all. Thank you Tim More
by tblakeman
Employees Worked With
Kevin Maples, Ralph Geary
October 24, 2020
Ralph made the stressful purchase of my vehicle a smooth and easy process. He was extremely helpful and knowledgeable Would recommend anyone looking for a new vehicle visit Suburban Ford Ferndale and ask f and easy process. He was extremely helpful and knowledgeable Would recommend anyone looking for a new vehicle visit Suburban Ford Ferndale and ask for Ralph. Top notch experience all round today! More
by ET
Employees Worked With
Kevin Maples, Ralph Geary
October 23, 2020
Ralph was very helpful and accommodating. He made my car buying experience very simple and easy! Will be keeping Ralph in mind for future purchases! buying experience very simple and easy! Will be keeping Ralph in mind for future purchases! More
by drev2
Employees Worked With
Kevin Maples, Ralph Geary
