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Suburban Ford of Ferndale
Ferndale, MI
583 Reviews
SUBURBAN FORD OF FERNDALE
It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI
It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale
At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms.
When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs.
The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM
Sunday Closed - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 583 reviews
December 31, 2020
Jay Burdalas was very professional and very helpful went above and beyond to get me on the vehicle I was interested in. My dream car thanks alot for your help jay will recommend you in the future to anyone above and beyond to get me on the vehicle I was interested in. My dream car thanks alot for your help jay will recommend you in the future to anyone I know that needs a vehicle your the man thank you for your help Jay appreciate it. More
by Caddy ATS
Employees Worked With
Kevin, Jay Burdalas
December 30, 2020
Jay made the whole experience very painless and easy--also quickly, which was a necessity. I admit my misgivings when I saw how young he is, but his enthusiasm and willingness to get things done t easy--also quickly, which was a necessity. I admit my misgivings when I saw how young he is, but his enthusiasm and willingness to get things done to my satisfaction was much appreciated. I didn't get all the high pressure, cliché tactics that you do get at other dealers. Great guy! More
by brent.hobson
Employees Worked With
Jay Burdalas
December 23, 2020
Very nice guy. Very helpful,thorough and knowledgeable. He was very professional and insightful about the vehicle I purchased. All around great experience working with him. He was very professional and insightful about the vehicle I purchased. All around great experience working with him. More
by Ty Anderson Sr
Employees Worked With
Ralph Geary
December 19, 2020
Our experience with Ralph has been an A+ experience!! He was very informative, and spent alot of time explaining how everything worked. Most importantly, however, was that after everything was complete, w was very informative, and spent alot of time explaining how everything worked. Most importantly, however, was that after everything was complete, with all sales being final, the next day we had additional questions, and he was right there to answer them!! Thank you Ralph!! we will recommend your expertise to others!! Marty & Hope Sobczak More
by marton1123
Employees Worked With
Ralph Geary
December 14, 2020
Ralph was a very personable and knowledgeable salesman. He made our purchase experience a memorable one! He did everything as promised ...we’re very pleased!, He made our purchase experience a memorable one! He did everything as promised ...we’re very pleased!, More
by jerrydl348075
Employees Worked With
Kevin Maples, Ralph Geary
December 11, 2020
Chris is simply the best car salesman I have ever worked with! Friendly, funny, understanding, & helpful! He did not talk over me or try to confuse me with tons of extra information like other salesmen I’ve with! Friendly, funny, understanding, & helpful! He did not talk over me or try to confuse me with tons of extra information like other salesmen I’ve experienced try to do. He was open and honest and well deserving of a 5 star review. Well done Chris! Thank you again! Kevin Maples was also fantastic to work with. I came in with a bit of a tough situation and he did everything he could to get my payment down to exactly the number I was looking for. He was friendly, funny, understanding, and helpful. Thanks again Kevin! Lane was also very helpful and quick to respond to my initial inquiry. Thank you! This was overall the best car dealership experience of my life! More
by BenderIsGreat34
December 11, 2020
This was my first time buying a car and Ralph made it a breeze. From the test drive to giving me a carfax Ralph made me feel comfortable and confident about the car I was choosing. breeze. From the test drive to giving me a carfax Ralph made me feel comfortable and confident about the car I was choosing. More
by Mblovjoy
Employees Worked With
Ralph Geary
December 10, 2020
Chris was awesome to work with through the entire sales process. I contacted him early in the week and we got a time setup for a test drive quickly. He wasn't pushy, answered all of my questions and help process. I contacted him early in the week and we got a time setup for a test drive quickly. He wasn't pushy, answered all of my questions and helped us greatly through the purchase. He even helped us with an update that was needed on the trucks infotainment system. Can't say enough good things! He even helped me setup the first service appointment and gave me advice on maintenance. Highly recommend! More
by Chris
Employees Worked With
December 09, 2020
The people at the dealership were friendly and helpful. I was able to buy my used vehicle with ease and at a fair price. My only complaint is that I could not leave a deposit and complete the sale at a later was able to buy my used vehicle with ease and at a fair price. My only complaint is that I could not leave a deposit and complete the sale at a later date. The staff was accommodating. They drove my new vehicle to my house. That was very helpful. More
by KZV
Employees Worked With
Kevin Maples, Ralph Geary
December 09, 2020
Jay is smart, knowledgeable, and easy going. He made what would normally be a stressful experience fun! I would suggest anyone looking for a car to go see Jay. would normally be a stressful experience fun! I would suggest anyone looking for a car to go see Jay. More
by detroitcars
Employees Worked With
Jay Burdalas
