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Suburban Ford of Ferndale

Ferndale, MI

4.3
583 Reviews
SUBURBAN FORD OF FERNDALE It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle. Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms. When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car. Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out. For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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21600 Woodward Ave

Ferndale, MI

48220

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Showing 583 reviews

March 17, 2021

I’m very pleased with the professionalism and friendliness that I’m shown with every visit for service. I would highly recommend this dealership to others. More

by Anita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Legowsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Cornell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Perkins, Demetri Murphy
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

March 08, 2021

I have nothing but good things to say about Ralph and the rest of the team. The experience was stress free the entire way. Ralph was very upfront about everything and very transparent about the financing pro More

by Vince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Geary
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

March 08, 2021

I have been driving to Suburban Ferndale from St. Clair Shores since I bought my 2017 F-250 used. I had read good reviews and was extremely unhappy with my local option. I have had warranty work and regula More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in parts, Andrew Perkins
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

March 02, 2021

Ralph is the best! Even after purchasing my vehicle he still calls to see how it’s doing and how I like it so far! More

by kenzy32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Geary
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

January 25, 2021

I wanted to buy a used Ford Escape. I was approached by a salesperson named Jay. He showed me a very clean Escape with low mileage and at a fair price. His friendliness, professionalism and sincerity told me More

by stanclassic
Recommend Dealer
Yes
Employees Worked With
Jay Burdalas
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

January 23, 2021

Ralph was warm, approachable and welcoming. Those characteristics let me know that he cares about customers, not just me. His level of professionalism was stellar. I observed Mr. Geary with his other More

by carlotta0712
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Maples, Ralph Geary
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

January 16, 2021

I have nothing to say but great things about Ralph. He went above and beyond for our family. He took our 2 year old daughter into consideration when looking at vehicles. He's very personable and professio More

by Kristyn047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Rummer, Kevin Maples, Ralph Geary
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

January 16, 2021

Ralph was awesome. He went above and beyond to help us out in any way he could. I would HIGHLY recommend him to any of my friends. We live over an hour away from the dealership and would gladly drive that More

by Steve Sprinkles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Geary
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

January 12, 2021

I was grateful to have Ralph as my dealer. He was very supportive in helping me find the right vehicle that fits my family needs. I can truly say he made my experience with purchasing a vehicle very satis More

by Shavannahwoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Geary
Mar 15, 2022 -

Suburban Ford of Ferndale responded

Thank you for awesome review!!! Pat Klein General Manager 248-206-6800

January 07, 2021

I was a loyal customer, but NEVER again! They sold me a lemon. Driving the vehicle has put me and my family in harms way. More

by Highly upset consumer!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Maples
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