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Suburban Ford of Ferndale
Ferndale, MI
561 Reviews
SUBURBAN FORD OF FERNDALE
It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI
It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale
At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms.
When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs.
The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM
Sunday Closed - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 561 reviews
March 08, 2021
I have been driving to Suburban Ferndale from St. Clair Shores since I bought my 2017 F-250 used. I had read good reviews and was extremely unhappy with my local option. I have had warranty work and regula Shores since I bought my 2017 F-250 used. I had read good reviews and was extremely unhappy with my local option. I have had warranty work and regular maintenance service done 4 visits I believe. I can say my experience thus far has been a marked improvement. It’s sometimes hard to find businesses that take pride in service, Suburban seems to do that! More
by Mike
Employees Worked With
John in parts, Andrew Perkins
January 25, 2021
I wanted to buy a used Ford Escape. I was approached by a salesperson named Jay. He showed me a very clean Escape with low mileage and at a fair price. His friendliness, professionalism and sincerity told me salesperson named Jay. He showed me a very clean Escape with low mileage and at a fair price. His friendliness, professionalism and sincerity told me that this was a person that I felt comfortable with to make this purchase. I will recommend Jay to friends in the future! More
by stanclassic
Employees Worked With
Jay Burdalas
January 23, 2021
Ralph was warm, approachable and welcoming. Those characteristics let me know that he cares about customers, not just me. His level of professionalism was stellar. I observed Mr. Geary with his other characteristics let me know that he cares about customers, not just me. His level of professionalism was stellar. I observed Mr. Geary with his other customers and she exhibited exceptional professionalism and friendliness. I will definitely refer anyone that I know to visit Ralph Geary at Suburban Ford Ferndale if they are looking to purchase a nice used vehichle as they will receive exceptional customer service from him. Thanks again Ralph and I wish you nothing but the BEST! More
by carlotta0712
Employees Worked With
Kevin Maples, Ralph Geary
January 16, 2021
I have nothing to say but great things about Ralph. He went above and beyond for our family. He took our 2 year old daughter into consideration when looking at vehicles. He's very personable and professio went above and beyond for our family. He took our 2 year old daughter into consideration when looking at vehicles. He's very personable and professional. He stayed past closing for us 2 days in a row! We will definitely be doing business with him again in the future. We got a great deal on our trade and walked out buying 2 vehicles from him. Do yourself a favor and call Ralph. More
by Kristyn047
Employees Worked With
Brad Rummer, Kevin Maples, Ralph Geary
January 16, 2021
Ralph was awesome. He went above and beyond to help us out in any way he could. I would HIGHLY recommend him to any of my friends. We live over an hour away from the dealership and would gladly drive that out in any way he could. I would HIGHLY recommend him to any of my friends. We live over an hour away from the dealership and would gladly drive that far again to do business with him. More
by Steve Sprinkles
Employees Worked With
Ralph Geary
January 12, 2021
I was grateful to have Ralph as my dealer. He was very supportive in helping me find the right vehicle that fits my family needs. I can truly say he made my experience with purchasing a vehicle very satis supportive in helping me find the right vehicle that fits my family needs. I can truly say he made my experience with purchasing a vehicle very satisfying. Thank you, Ralph! More
by Shavannahwoods
Employees Worked With
Ralph Geary
December 31, 2020
Jay Burdalas was very professional and very helpful went above and beyond to get me on the vehicle I was interested in. My dream car thanks alot for your help jay will recommend you in the future to anyone above and beyond to get me on the vehicle I was interested in. My dream car thanks alot for your help jay will recommend you in the future to anyone I know that needs a vehicle your the man thank you for your help Jay appreciate it. More
by Caddy ATS
Employees Worked With
Kevin, Jay Burdalas
December 30, 2020
Jay made the whole experience very painless and easy--also quickly, which was a necessity. I admit my misgivings when I saw how young he is, but his enthusiasm and willingness to get things done t easy--also quickly, which was a necessity. I admit my misgivings when I saw how young he is, but his enthusiasm and willingness to get things done to my satisfaction was much appreciated. I didn't get all the high pressure, cliché tactics that you do get at other dealers. Great guy! More
by brent.hobson
Employees Worked With
Jay Burdalas
