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Suburban Ford of Ferndale
Ferndale, MI
583 Reviews
SUBURBAN FORD OF FERNDALE
It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI
It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale
At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms.
When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs.
The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM
Sunday Closed - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 583 reviews
June 24, 2021
Over ten days ago,asked for photos of a 2008 Escape Over ten days ago, asked for photos of a 2008 Escape Hybrid, numerous emails from Lane saying they would be ready soon and NOTHING as of yesterda Over ten days ago, asked for photos of a 2008 Escape Hybrid, numerous emails from Lane saying they would be ready soon and NOTHING as of yesterday... More
by mrfitzgeralddennis
Employees Worked With
Lane Pawlowski
June 19, 2021
For my first time visiting this location, I received excellent attention and service. Mr. Andrew Perkins was very helpful and even came outside to help get the vehicle from in the middle of the street. excellent attention and service. Mr. Andrew Perkins was very helpful and even came outside to help get the vehicle from in the middle of the street. He made sure he was available for any questions and answered all questions I had, promptly. I am very impressed and will not hesitate to return to this location. Thanks! More
by SHACK
Employees Worked With
Andrew Perkins
May 28, 2021
The individual I spoke to never returned my email and the initial person I asked for didn’t respond! Wished that things turned out better! initial person I asked for didn’t respond! Wished that things turned out better! More
by fcyars
Employees Worked With
May 21, 2021
Third vehicle I have purchased from this dealership. I told Chris what I wanted and he helped me out and showed me a selection. Thanks told Chris what I wanted and he helped me out and showed me a selection. Thanks More
by jalinville
May 14, 2021
Jay was a pleasure to work with. He made the buying experience very easy and went above and beyond during the entire transaction. Would definitely recommend him and the dealership. experience very easy and went above and beyond during the entire transaction. Would definitely recommend him and the dealership. More
by FJM
Employees Worked With
Brycen "Bruce" Collins, Mark Borushko, Jay Burdalas
May 03, 2021
I think my Service writer takes very good care of our Flet trucks,we bring in 4 trucks all commercial ..His name is Andrew Perkins. We have other services advertiser check us in and I will say that thos Flet trucks,we bring in 4 trucks all commercial ..His name is Andrew Perkins. We have other services advertiser check us in and I will say that those experiences were not to great....I just wanted to write a review in appreciation and to let you all at Ford motor Company that Andrew Perkins does a very good job and is dedicated to make his customers happy! Thank you More
by JSJ HOME INC.
Employees Worked With
Other Employees :
Andrew Perkins, Demetri Murphy
April 27, 2021
Outstanding! Better than a 5. Mr. Stoudemire goes above ad beyond to meet the customer’s needs. I am a returning customer and as long as Leon is there I will continue to be a customer. ad beyond to meet the customer’s needs. I am a returning customer and as long as Leon is there I will continue to be a customer. More
by Emully72
Employees Worked With
April 27, 2021
Every time I come to this location I get nothing but great / wonderful customer service. Christina was very helpful in helping me out and answering all my questions and keeping in close contact with me. great / wonderful customer service. Christina was very helpful in helping me out and answering all my questions and keeping in close contact with me. I want to thank her and everyone there Subaru for doing a wonderful job. More
by dmays52
Employees Worked With
Other Employees :
Andrew Perkins, Demetri Murphy
