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Suburban Ford of Ferndale
Ferndale, MI
561 Reviews
SUBURBAN FORD OF FERNDALE
It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI
It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale
At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms.
When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs.
The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM
Sunday Closed - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 561 reviews
August 26, 2021
I love the people at Suburban Ford in Ferndale. Always kind, friendly and eager to help. kind, friendly and eager to help. More
by MKasselmann
August 26, 2021
Suburban Ford has been fantastic service wise. I intend to purchase my next vehicle from them because their service department has been fantastic. Thank you, Corey, and thank you Suburban Ford! Dave P. to purchase my next vehicle from them because their service department has been fantastic. Thank you, Corey, and thank you Suburban Ford! Dave P. More
by Dave P.
Employees Worked With
Corey Hubbard
August 16, 2021
The dealer had posted online on Cars.com the sale of a new 2021 yellow Bronco for the price of $99,999. I was curious about the price as these sounded like a 100% markup. I can understand the current mark new 2021 yellow Bronco for the price of $99,999. I was curious about the price as these sounded like a 100% markup. I can understand the current market situation with short/small inventories, but not to the degree of marking up a vehicle 100%. They replied and said that the vehicle was actually a demo vehicle, which would not be for sale at least until January of 2022. So why put the ridiculous price in the first place...and secondly, why list a vehicle purposely knowing that is NOT for SALE! It is because of dealers like this that make me trust less of online listings. How can trust dealers when they do this online....why not advertise that they have a demo for just that...demo, instead of this shenanigans. Direct quote from email response ..."that is not the actual price of that specific Bronco. The reason the price shows up that way is because it is not currently available yet. It is being used as a mannequin for test drives and showing. At this time, we do not have a Bronco in stock, however we can order one for you if you would like."... More
by SVTRACER
Employees Worked With
Joshua Arcos
July 21, 2021
Chris helped me as a first time car buyer from a dealership. Was very kind and friendly throughout the whole process as well as the rest of the staff. thanks everybody! dealership. Was very kind and friendly throughout the whole process as well as the rest of the staff. thanks everybody! More
by connor
July 19, 2021
I just gotta say that this place was amazing, they were super kind and careful while I was there. Chris was an absolute gem and helped me through everything in getting my own car. Great dude, great crew, g super kind and careful while I was there. Chris was an absolute gem and helped me through everything in getting my own car. Great dude, great crew, great dealership More
by David D
Employees Worked With
July 14, 2021
Everything was perfect from the time I called and got an appointment the next day to the time I picked my vehicle up the next day when it was completed. Andrew contacted me throughout the day via text and k appointment the next day to the time I picked my vehicle up the next day when it was completed. Andrew contacted me throughout the day via text and kept me posted as to the progress he was pleasant and courteous and the experience couldn’t have been better. Thank you! More
by Kate
Employees Worked With
The cashier was also very pleasant!, Andrew Perkins
June 24, 2021
Over ten days ago,asked for photos of a 2008 Escape Over ten days ago, asked for photos of a 2008 Escape Hybrid, numerous emails from Lane saying they would be ready soon and NOTHING as of yesterda Over ten days ago, asked for photos of a 2008 Escape Hybrid, numerous emails from Lane saying they would be ready soon and NOTHING as of yesterday... More
by mrfitzgeralddennis
Employees Worked With
Lane Pawlowski
