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Suburban Ford of Ferndale
Ferndale, MI
561 Reviews
SUBURBAN FORD OF FERNDALE
It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI
It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale
At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms.
When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs.
The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM
Sunday Closed - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 561 reviews
October 12, 2021
Brian is the best service advisor! Since 2017, he exhibits professionalism, concern, and personable service. exhibits professionalism, concern, and personable service. More
by Rufusbeal
Employees Worked With
October 09, 2021
Christina, Don (Diesel Mechanic). Good diesel mechanics are hard to find. Go to Ferndale Ford ask For Don. are hard to find. Go to Ferndale Ford ask For Don. More
by Bradleydlevell
October 04, 2021
Very pleased with the service I received. My lease purchase with smoothly. Moe gets 5'stars, he made the whole experience easy. Love my F 150. Been dealing with this Ford dealership for many years. purchase with smoothly. Moe gets 5'stars, he made the whole experience easy. Love my F 150. Been dealing with this Ford dealership for many years. Julian Orlikowski More
by jjsalt
Employees Worked With
Moe Doueik
September 22, 2021
I despise Ford Ferndale dealership in Ford motor company headquarters I was scammed now I'm in debt for $2,800 don't know how I'm going to pay for something that was supposed to be a recall and warranty b headquarters I was scammed now I'm in debt for $2,800 don't know how I'm going to pay for something that was supposed to be a recall and warranty by Ford but they found away to get paid back for their recalls by scamming me and others Struggling to find away to oat for a vehicle i no longer have because the car broke down again! Crappy service crappy dealership and crappy Ford COMPANY! Along with Crappy Vehicle and parts FORD I DESPISE ALL YOU HAVE DONE TO ME AND YOUR SCAMMING WORKERS More
by delomac
Employees Worked With
Scam
September 14, 2021
You have a very nice service department and the service is top rate you identify the problem on my vehicle in fixed it and returned it to me the same day, and also while I was there I was able to look arou is top rate you identify the problem on my vehicle in fixed it and returned it to me the same day, and also while I was there I was able to look around in the show room and check out the selection of new cars you have. More
by conner.bruce
Employees Worked With
Corey Hubbard
September 10, 2021
The service was excellent. No long wait. Corey my service tech very professional and answered all my questions. I will be coming back for all my service maintenance on my vehicle. tech very professional and answered all my questions. I will be coming back for all my service maintenance on my vehicle. More
by beverlyroute37
Employees Worked With
Corey Hubbard
September 09, 2021
Corey was very helpful when I brought my car into your dealership for service for the first time. I needed an oil change and the service provided didn’t take long. dealership for service for the first time. I needed an oil change and the service provided didn’t take long. More
by Niece
Employees Worked With
Corey Hubbard
September 09, 2021
I was very happy to be able to drop in without an appt. Service Tech was very helpful. The lobby was clean and other employees friendly and helpful. Service Tech was very helpful. The lobby was clean and other employees friendly and helpful. More
by Nancy
Employees Worked With
Corey Hubbard
