
Suburban Ford of Ferndale
Ferndale, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM
Sunday Closed - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Mike helped me trade my Raptor and get a new F150 Tremor, which I absolutely love. The entire experience with Mike as well as the Finance Manager was informative, fun, and mutually beneficial. I'll be back t which I absolutely love. The entire experience with Mike as well as the Finance Manager was informative, fun, and mutually beneficial. I'll be back to buy my Mach 1. This dealership is the best of any Ford dealer I have shopped at in the area. It's no nonsense, the staff are professional, and they are not arrogant. My experience at other Ford dealerships in the metro Detroit area almost completely soured me on the brand. As long as Ford of Ferndale keeps it up, I'll be a customer for life. More
Service manager from xxxx! Doesn’t answer calls. Doesn’t listen when you do get through. Doesn’t do anything that’s asks. Rudest man! I honestly have no idea how he has a job still. If you want to be ignore listen when you do get through. Doesn’t do anything that’s asks. Rudest man! I honestly have no idea how he has a job still. If you want to be ignored, overcharged and treated like trash he is the man for you! If you like to be treated like an adult and shown respect search elsewhere and away from him! More
I cannot say enough positive things about my experience at suburban Ford Ferndale! (Used Cars) The salesman Chris made me feel extremely comfortable and he wasn’t the typical sales person I didn’t feel any at suburban Ford Ferndale! (Used Cars) The salesman Chris made me feel extremely comfortable and he wasn’t the typical sales person I didn’t feel any pressure. Everything went smoothly it actually went better than I expected. Kevin the finance man was also the same I have been to dealerships before where they try to pressure you to buy extra stuff I didn’t get any of that there the transaction was smooth and easy. He even found me better financing which was unexpected I went in there thinking my car note would be a certain amount and it was actually lower than I expected I was thrilled! my next car will be with them as well I would absolutely recommend going to them without a doubt! Thank you Chris Marhofer an Kevin Maple! More
I’ve been coming to this dealership for twelve years and have always been pleased with the service... quite a few times I’ve been given chauffeur service to and from my home for the longer waits. All has b have always been pleased with the service... quite a few times I’ve been given chauffeur service to and from my home for the longer waits. All has been efficient and pleasant. More
Alexis and the staff are amazing! The ease of my son buying his first car was amazing! We couldn't have picked a better person to work with! She is a breath of fresh air and an amazing person! Thank you buying his first car was amazing! We couldn't have picked a better person to work with! She is a breath of fresh air and an amazing person! Thank you for all that you do! More
Dealer sold the car and never updated the website. When I inquired it was gone already. Will try again when another Cadillac is available. inquired it was gone already. Will try again when another Cadillac is available. More