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Suburban Ford of Ferndale
Ferndale, MI
561 Reviews
SUBURBAN FORD OF FERNDALE
It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI
It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale
At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms.
When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs.
The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM
Sunday Closed - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 561 reviews
November 10, 2021
GREAT SERVICE IN PARTS DEPT.WILL BE BUYING ALL MY PART FROM THIS DEALERSHIP IN THE FUTURE FROM THIS DEALERSHIP IN THE FUTURE More
by stownsend2
Employees Worked With
November 06, 2021
1: the wait time when driving in is always minimum when checking-in, 2: the service team always greet you with a smile and are extremely polite, 3: it is always great calling before making an appointment o checking-in, 2: the service team always greet you with a smile and are extremely polite, 3: it is always great calling before making an appointment or showing up to get the quote and the approximate time frame for the services to be completed and they are always accurate More
by Thanks
Employees Worked With
Other Employees :
Timothy Bayer, Andrew Perkins
November 06, 2021
Andrew has made this whole experience a nightmare. He is impossible to get a hold of. He is not honest about prices. I spent thousands to replace "rusty" parts, replaced the whole transmission, and my car i impossible to get a hold of. He is not honest about prices. I spent thousands to replace "rusty" parts, replaced the whole transmission, and my car is again acting up exactly the same as it was before. I spent 3 months waiting to get my car fixed, I've had it back home barely a week. He is constantly jerking you around. One day they are waiting for parts and the next they have already given them away. I will be reporting this business. More
by jgiron512
Employees Worked With
Andrew Perkins
November 05, 2021
Moe was highly recommended to us by our neighbor.We shopped at several dealerships and never felt as pleased as we were with Moe.He was every bit as helpful as our neighbor said he would be.We live in shopped at several dealerships and never felt as pleased as we were with Moe.He was every bit as helpful as our neighbor said he would be.We live in Saint Clair Shores but he made it worth driving the extra distance . No pressure at all just old fashioned honest service. We will recommend Moe at Suburban Ford to all of our friends and family. More
by barryjm
Employees Worked With
Moe Doueik, Brycen "Bruce" Collins
October 28, 2021
Leon is a great sells man, he is very knowledgeable and helpful. I have brought several vehicles from him. helpful. I have brought several vehicles from him. More
by Hallr45
Employees Worked With
October 21, 2021
Excellent customer service from everyone in the service department. I was kept well informed regarding the service of my vehicle. Job well done! department. I was kept well informed regarding the service of my vehicle. Job well done! More
by Bruce71168
Employees Worked With
Corey Hubbard
