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Suburban Ford of Ferndale
Ferndale, MI
557 Reviews
SUBURBAN FORD OF FERNDALE
It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI
It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale
At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms.
When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs.
The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM
Sunday Closed - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 557 reviews
September 24, 2024
Nice dealership. No pressure, cost of vehicle was straight forward and they were patient while I waited to obtain funds for purchase. Salesman Mark was great and quic No pressure, cost of vehicle was straight forward and they were patient while I waited to obtain funds for purchase. Salesman Mark was great and quickly responded to all my questions about financing ect. More
by Dunegan64.md
Employees Worked With
September 18, 2024
Great service and all commitments that were were promised were kept. Chris took great care of me And kept me informed of the process. were kept. Chris took great care of me And kept me informed of the process. More
by mah2play
Employees Worked With
September 05, 2024
We were invited in and treated well the entire time. Chris spent tons of time making sure we got exactly what we wanted with the deal we wanted. Chris spent tons of time making sure we got exactly what we wanted with the deal we wanted. More
by Tyler Miller
Employees Worked With
August 29, 2024
very fine salesman. kept his word. held car for me. very informative. friendly pleasure to deal with kept his word. held car for me. very informative. friendly pleasure to deal with More
by gloriagardin
Employees Worked With
August 28, 2024
When I left there I would have a 10 star review. When I got home I showed my wife “her” car she then noticed paint bubbling on the outer seam of the hood. Also when I inquired about the return o the When I got home I showed my wife “her” car she then noticed paint bubbling on the outer seam of the hood. Also when I inquired about the return o the 500 dollars that I put down to hold the car I still have not seen a penny yet. I was completely sold until I got home.then the you know what hit the fan. If there some way we could remedy these 2 problems my whole attitude woul turn around. Waiting to hear from someone but not keeping my hopes up. More
by ecieslak1
Employees Worked With
Salvatore (Sammy)
August 09, 2024
Dealership nice and clean very welcoming, my salesperson is the best. Leon always get me in a vehicle of my choice is the best. Leon always get me in a vehicle of my choice More
by Rose
Employees Worked With
August 04, 2024
Return customer, the service department is the Best in the Country. If you have a problem, it is taken care by the people at Suburban Ford. the Country. If you have a problem, it is taken care by the people at Suburban Ford. More
by Paul
Employees Worked With
Other Employees :
Sammie, Jeremy and Derrick.
