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Suburban Ford of Ferndale
Ferndale, MI
572 Reviews
SUBURBAN FORD OF FERNDALE
It Takes More Than Just One Happy Ferndale Customer to Earn the Trust of Drivers Throughout Ferndale, Detroit MI, Royal Oak MI, Oak Park MI and Southfield MI
It Takes a Dynamic Team Just Like the One at Suburban Ford of Ferndale
At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms.
When you're ready to return to our Ferndale dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to assist in whatever D-I-Y projects you have going on under the hood of your car.
Finally, after a few years on the road, when you're ready to start the process up again, you'll walk right back through those doors to have a few familiar faces help you out.
For more information about our full range of services stop into our showroom at 21600 Woodward Ave. Ferndale, MI and we'd be happy to assist you with all of your automotive needs.
The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM
Sunday Closed - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday Closed - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 572 reviews
December 01, 2024
Theresa was a fantastic sales person! She gave me all the information I needed and also let me take my time to make the right decision for me. She was thorough and patient but also persis She gave me all the information I needed and also let me take my time to make the right decision for me. She was thorough and patient but also persistent. Highly recommend her! More
by Ed
Employees Worked With
November 22, 2024
Our salesman was great ! Very knowledge and we left satisfied with our purchase We will recommend the dealership to others and will bring our car to this dealer for servic Very knowledge and we left satisfied with our purchase We will recommend the dealership to others and will bring our car to this dealer for service and maintenance More
by Gmitchell
November 15, 2024
A great little boutique dealership with excellent and helpful staff, especially Josh Arcos, Sales Representative. Very good service. I would recommend them to anyone interested in a Ford. helpful staff, especially Josh Arcos, Sales Representative. Very good service. I would recommend them to anyone interested in a Ford. More
by Scott K
Employees Worked With
Other Employees :
Josh Arcos Sales Representative
November 12, 2024
Really did a great job, felt like they listened and were able to make a great deal happen. able to make a great deal happen. More
by beccaferguson16
Employees Worked With
November 01, 2024
Environment is friendly and area is kept nice and clean. Services were prompt and each transaction was thoroughly explained. Services were prompt and each transaction was thoroughly explained. More
by M.sanders21
October 19, 2024
Salesperson, Christopher was great, and took time to explain features of vehicle. Also, got good trade-in offer explain features of vehicle. Also, got good trade-in offer More
by annis1rw
Employees Worked With
October 11, 2024
Great dealership and great people. Josh and Antonio were the best and when I arrived I got the exact same deal they promised. Highly recommend Josh and Antonio were the best and when I arrived I got the exact same deal they promised. Highly recommend More
by Khaled Alzowkari
Employees Worked With
Josh and Antonio
